Savin MP C5502 New OEM fixing film assy film tore after 3 months

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  • Doug James
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2012
    • 935

    [Dead] Savin MP C5502 New OEM fixing film assy film tore after 3 months

    I put this fixing film assembly in about 3 months ago. I have been in this business for 25 plus years and had done this many times. 3 months goes by and the film is starting to rip in the center and throwing SC 544. Could it be something dropped in the fuser to cause this. I have a hard time thinking I did something wrong. Any input would be very helpful . Thanks so much !!!
  • zed255
    How'd ya manage that?

    1,000+ Posts
    • Dec 2009
    • 1025

    #2
    Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

    Even slight mishandling will result in these ripping in two. Customers removing a jam often damage the sleeve assembly. They are really delicate.

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35057

      #3
      Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

      Three months means diddly shit. how many total copies on that replaced film.

      Comment

      • vicalvarez
        Technician
        • Mar 2014
        • 33

        #4
        Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

        Originally posted by slimslob
        Three months means diddly shit. how many total copies on that replaced film.
        Developer how many copies have


        Enviado desde mi iPhone utilizando Tapatalk

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        • kleankopy
          Trusted Tech

          100+ Posts
          • Feb 2016
          • 114

          #5
          Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

          Clean the exit stripper plate on all service calls and replace
          Ricoh D144-4136 when changing sleeve.
          After we started doing this the ripping stopped.

          Comment

          • FrohnB
            Service Manager

            Site Contributor
            1,000+ Posts
            • Jul 2017
            • 1919

            #6
            Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

            Have seen this a few times, low counts around 20k, and can either be attributed to:
            A). As mentioned before, customers removing jams forcefully weaking that part of the belt (which are delicate to begin with). In which case, figure out why it's jamming.
            or
            B). We have a "theory" here in our shop that there is not enough oil in the center of the pad (inside the fusing sleeve), thus leading to rapid deterioration of the pad, which in turn takes out the sleeve itself. Or just bad manufacturing (rough edge) on the internal parts. Only Theories, but just know that you are not alone!
            Omertà

            Comment

            • mikadonovan
              Senior Tech

              Site Contributor
              2,500+ Posts
              • May 2008
              • 2936

              #7
              Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

              Originally posted by FrohnB
              We have a "theory" here in our shop that there is not enough oil in the center of the pad (inside the fusing sleeve), thus leading to rapid deterioration of the pad, which in turn takes out the sleeve itself.
              The center of the sleeve is where I also see most failures, and the highest buildup of toner/paper dust on the stripper plate.
              NEVER ASSUME ANYTHING

              Comment

              • Coptech
                worker drone

                250+ Posts
                • Dec 2009
                • 460

                #8
                Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                Some people want to bend the ends of the stripper plate to get the plate closer to the sleeve. The sleeve flexes and gets closer on it's own when press roller pushes it against it's heat plate. As mentioned, it will get a buildup from contact with the heat sleeve and the damage begins...something to look at. May have been self inflicted wound at rebuild time.

                Comment

                • tufbnme
                  Trusted Tech

                  250+ Posts
                  • Feb 2008
                  • 493

                  #9
                  Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                  I have these fusers going to yield and more. Replace the pressure roller and the stripper plate when rebuilding.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                    Originally posted by vicalvarez
                    Developer how many copies have


                    Enviado desde mi iPhone utilizando Tapatalk
                    WTF does dev life have to with RIPPING A FUSER FILM?

                    Comment

                    • Doug James
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2012
                      • 935

                      #11
                      Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                      Originally posted by slimslob
                      Three months means diddly shit. how many total copies on that replaced film.
                      They run about 2000 at most per month. It's an engineering firm. Mainly run 11X17 through it. I agree that copy count is where the meat is but the assembly is rated for 300K and the machine has 500K total on it. I think they were just rough on it...

                      Comment

                      • vicalvarez
                        Technician
                        • Mar 2014
                        • 33

                        #12
                        Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                        Originally posted by Phil B.
                        WTF does dev life have to with RIPPING A FUSER FILM?
                        Change developer


                        Enviado desde mi iPhone utilizando Tapatalk

                        Comment

                        • Phil B.
                          Field Supervisor

                          10,000+ Posts
                          • Jul 2016
                          • 22808

                          #13
                          Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                          Originally posted by Doug James
                          They run about 2000 at most per month. It's an engineering firm. Mainly run 11X17 through it. I agree that copy count is where the meat is but the assembly is rated for 300K and the machine has 500K total on it. I think they were just rough on it...
                          300k @ ltr/later size 11x17 is a double count ( or should b)

                          Sent from my SM-G960U using Tapatalk

                          Comment

                          • davel
                            Technician

                            1,000+ Posts
                            • Oct 2011
                            • 1045

                            #14
                            Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                            Originally posted by vicalvarez
                            Change developer


                            Enviado desde mi iPhone utilizando Tapatalk

                            ??? You did not specify which colour dev to change FW.

                            Comment

                            • anothertech
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Nov 2007
                              • 1714

                              #15
                              Re: Savin MP C5502 New OEM fixing film assy film tore after 3 months

                              Make sure frimwar is up to date. There where fixes in the firmware for early fuser failures.

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