IM C3500 jamming from all trays & bypass

[copier tech]

[Coptech]

Re: IM C3500 jamming from all trays & bypass

Have not seen it but agree that it would have to be like a 24V loss that drives motors? Sensor 5V loss I would think would show a misfeed or cover open or such. Any chance they pinched a wire somewhere? Other motors controlled by same board turn in output mode?

[GIUBOSS]

Re: IM C3500 jamming from all trays & bypass

so the paper doesn't come out of the drawer? I had a photosensor that blocks the paper and the cable was interrupted, 1 working day to solve instead of replacing all the wiring

[anothertech]

Re: IM C3500 jamming from all trays & bypass

Possible bad motor? Is there another motor in the machine with the same part number you could try swapping?

or, vertical path rollers bound up, do they turn freely?

What is the jam code?

[copier tech]

Re: IM C3500 jamming from all trays & bypass

Possible bad motor? Is there another motor in the machine with the same part number you could try swapping?

or, vertical path rollers bound up, do they turn freely?

What is the jam code?

Jam code varies depending on what tray is selected.

Jamming from ALL trays & bypass so 4x motors not driving.

Paper it picked up, fed to the vertical path roller of each tray then jams.

All sensors check out ok using input check.

I suspect a failed transport IOB.

[mikadonovan]

Re: IM C3500 jamming from all trays & bypass

Jam code varies depending on what tray is selected.

Jamming from ALL trays & bypass so 4x motors not driving.

Paper it picked up, fed to the vertical path roller of each tray then jams.

All sensors check out ok using input check.

I suspect a failed transport IOB.

Did you ever resolve this problem?

[copier tech]

Re: IM C3500 jamming from all trays & bypass

Did you ever resolve this problem?

Yes it was the transport motor.

[Polarbear]

Re: IM C3500 jamming from all trays & bypass

Yes it was the transport motor.

Like in the registration motor?