scan to gmail settings Ricoh mpc3003

[Mark Bbb]

We can receive and send mails from the gmail account...
The firmware is updated.

But in the google account the mpc3003 needs a password with the "Two step verification" (in my google account that comes with verification code), but it is not clear to me which precise setting we much choose that will gives us this password. So, that is the problem.
I have put "access for less secured apps" in the Google account to "on" (that was easy)

Can you help?


Machine settings are all set well (i guess?):

[skinnyb]

Re: scan to gmail settings Ricoh mpc3003

Right below the smtp server is a switch to turn on SSL. This must be on, just changing port to 465 doesn't work. All other settings sound OK

Sent from my LM-V405 using Tapatalk

[mincopier]

Re: scan to gmail settings Ricoh mpc3003

This is machine is not capable of "Two Step verification". This needs to be disabled in the account.

"Use Less Secure Apps" also needs to be enabled. If this cannot be done on this account for security reasons setup an account specifically for the machine.

I also prefer to use port 587 instead of 465.

On occasion you have to confirm a security alert the first time an email is sent from the copier. Sometimes after creating the account Google detects the copier as trying to improperly use that email account. Just approve it and all will be fine.

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

Right below the smtp server is a switch to turn on SSL. This must be on, just changing port to 465 doesn't work. All other settings sound OK

Sent from my LM-V405 using Tapatalk

forgotten to mention, yes, this setting is on

[skinnyb]

Re: scan to gmail settings Ricoh mpc3003

forgotten to mention, yes, this setting is on

I second the post above. 2 step must be disabled as well as allow less secure apps on. I usually setup a "dummy" Gmail account for scanning purposes only so the customer real account can stay as secure as possible.

Sent from my LM-V405 using Tapatalk

[guitar9199]

Re: scan to gmail settings Ricoh mpc3003

We can receive and send mails from the gmail account...
The firmware is updated.

But in the google account the mpc3003 needs a password with the "Two step verification" (in my google account that comes with verification code), but it is not clear to me which precise setting we much choose that will gives us this password. So, that is the problem.
I have put "access for less secured apps" in the Google account to "on" (that was easy)

Can you help?


Machine settings are all set well (i guess?):

Allow Less Secure Apps- Turn on.
2-Step Verification- Turn off.

[slimslob]

Re: scan to gmail settings Ricoh mpc3003

But in the google account the mpc3003 needs a password with the "Two step verification" (in my google account that comes with verification code), but it is not clear to me which precise setting we much choose that will gives us this password.

"Two step verification" has to do with logging in to the account from as computer. To change it, access your account and click on the gear symbol and select Settings. Select Other Google Account Settings under Accounts and Import. Select Security.

[copier tech]

Re: scan to gmail settings Ricoh mpc3003

Once you've sent a test scan what error does the machine show?

Try turning on DHCP let the machine pull all the network details & try another scan then add 8.8.8.8 as a secondary DNS server.


The first time you set this up scanning will fail every time until you have logged into that gmail account & set the MPC3003 as a safe sender.

You should get an email asking "did you log in to this account on this IP address" etc you need to confirm this or it will never scan.

[luca72]

Re: scan to gmail settings Ricoh mpc3003

We can receive and send mails from the gmail account...
The firmware is updated.

But in the google account the mpc3003 needs a password with the "Two step verification" (in my google account that comes with verification code), but it is not clear to me which precise setting we much choose that will gives us this password. So, that is the problem.
I have put "access for less secured apps" in the Google account to "on" (that was easy)

Can you help?


Machine settings are all set well (i guess?):

try to send an email and let it go in error, check the system registry in WIM, you will find your failed attempt with date, time, etc, with the exact error message specified, then apply the appropriate changes in the settings.
if there are errors like: 000xfabd..bla..bla..bla, or other strange server response... copy and paste on google and you will find immediately.

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

Once you've sent a test scan what error does the machine show?

Try turning on DHCP let the machine pull all the network details & try another scan then add 8.8.8.8 as a secondary DNS server.


The first time you set this up scanning will fail every time until you have logged into that gmail account & set the MPC3003 as a safe sender.

You should get an email asking "did you log in to this account on this IP address" etc you need to confirm this or it will never scan.

Dear Copier Tech,
The DNS 8.8.8.8 was already set. I will follow your procedure, but how do i put mpc3003 as a safe sender in the gmail account?
Thanks for your help

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

try to send an email and let it go in error, check the system registry in WIM, you will find your failed attempt with date, time, etc, with the exact error message specified, then apply the appropriate changes in the settings.
if there are errors like: 000xfabd..bla..bla..bla, or other strange server response... copy and paste on google and you will find immediately.

After scanning to the gmail address on this mpc3003, and checking WIM, there is no error message at all in WIM.
I guess i thanked you to quick...

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

Dear Copier Tech,
The DNS 8.8.8.8 was already set. I will follow your procedure, but how do i put mpc3003 as a safe sender in the gmail account?
Thanks for your help

OK, got it!!!

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

We have made a account for this mpc3003 in google with an new gmail address (and passort) and programmed this info in the WIM mpc3003.
We have put off the "access for less safe..." & "authentication in 2 steps"
We Use port 587
Still not working...

Perhaps this new gmail address must be marked as safe in the new google account?

[Mark Bbb]

Re: scan to gmail settings Ricoh mpc3003

After scanning to the gmail address on this mpc3003, and checking WIM, there is no error message at all in WIM.
I guess i thanked you to quick...

Sorry, i can be an @ss from time to time

[slimslob]

Re: scan to gmail settings Ricoh mpc3003

When trying to scan to gmail or G Suite, read and follow the instructions from Google Support.
Send email from a printer, scanner, or app - G Suite Admin Help