Mp c4502 scan to smb problem

[slimslob]

Re: Mp c4502 scan to smb problem

Hi everybody,

I am quoting this post because I am needing a newest FW for MP5002 in order to enable SMB2/3 scanning.

We are a Sharp Tech service firm, we were Ricoh dealer but for commercial reason we moved to Sharp.
We do not have access to Ricoh Technical Websites anymore but for one of the last Ricoh MP5002 machine in field we need to update FW.

Can you help me to get a FW download anywhere?
Thank you in advance for your help.

V/R

Vinc

Please learn and follow ALL forum rules! "General Rule 5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed." Firmware is the intellectual property of the manufacturer.

[copier tech]

Re: Mp c4502 scan to smb problem

Hi everybody,

I am quoting this post because I am needing a newest FW for MP5002 in order to enable SMB2/3 scanning.

We are a Sharp Tech service firm, we were Ricoh dealer but for commercial reason we moved to Sharp.
We do not have access to Ricoh Technical Websites anymore but for one of the last Ricoh MP5002 machine in field we need to update FW.

Can you help me to get a FW download anywhere?
Thank you in advance for your help.

V/R

Vinc

Happy to help drop us an email.

Firmware Update - Printer & Copier Firmware

SMB v2 - V3.pdf

[nobody-here]

Re: Mp c4502 scan to smb problem

Ricoh and Ricoh dealers, can provide techs with the most recent firmware, they ask for payments for a commercial reason though.

That is so Ricoh!
That's why we moved away.
Thank you

[nobody-here]

Re: Mp c4502 scan to smb problem

Please learn and follow ALL forum rules! "General Rule 5. Discussion of illegal activities such as software and music piracy and other intellectual property violations are not allowed." Firmware is the intellectual property of the manufacturer.

No need to argue but:

I really know that about piracy but, if I own a copier that was perfectly working, and Microsoft update their security policy and software with SMB2/3 I think that I should be able to update my machine too with firmware by myself (or by a specialized IT tech). As well as I do with printer drivers when updated. (just imagine if drivers were hidden underneath a technical websites). Just add a bunch of "politically correct" advices for "risk" in updating,

Every brand FW, Bios, Drivers, are mostly free to download.

As certified copier tech and seller, I have access to Hp, Sharp, Toshiba, Lexmark and so many other copier brands FW into their technical websites.
But not for Ricoh, because they locked my access as I decided to not sell ricoh anymore. I have a little Ricoh machine in field, so I just asked to you, as techinical mutual friend a little help.

I will swap last MP5002 in field with a brand new "carbon copy paper" with optional digital camera to make copies, and scanning. I will avoid faxes, is no longer needed.

With friendship.
Vincenzo

[slimslob]

Re: Mp c4502 scan to smb problem

We are a Sharp Tech service firm, we were Ricoh dealer but for commercial reason we moved to Sharp.
We do not have access to Ricoh Technical Websites anymore but for one of the last Ricoh MP5002 machine in field we need to update FW.

And none of your techs ever got contact information from techs from other dealers when at instructor led training. If they have why not contact one of them to get help. If is called networking.

[anothertech]

Re: Mp c4502 scan to smb problem

I will avoid faxes, is no longer needed.

With friendship.
Vincenzo

No more fax in Italy? Fax is still big in the US, everyone in the medical field still using fax as it's more secure than email.

[nobody-here]

Re: Mp c4502 scan to smb problem

And none of your techs ever got contact information from techs from other dealers when at instructor led training. If they have why not contact one of them to get help. If is called networking.

I firstly asked to the forum because I did it in the late evening of a non working day for me.
I thought the forum was networking. My mistake.

Thank you.

[nobody-here]

Re: Mp c4502 scan to smb problem

No more fax in Italy? Fax is still big in the US, everyone in the medical field still using fax as it's more secure than email.

"Please, move to secured emails, because I think HHS lost some faxes about covid-19."
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Sorry for the very politically uncorrect post, it was so easy, but unfair, to reply.
I hope all US, and the whole world will get through this very soon.
Vincenzo

[Mark Bbb]

Re: Mp c4502 scan to smb problem

Fax in Belgium in industry is stone age.
No body faxes anymore but the legal departement.

[slimslob]

Re: Mp c4502 scan to smb problem

"Please, move to secured emails, because I think HHS lost some faxes about covid-19."

"Secure email" is not always secure. It may be an almost secure connection going from the source computer or scanner to the SMTP server, from the SMTP server to the destination delivery server and from the delivery server to the destination address, though a skilled hacker can intercept most by utilizing an exploit that Microsoft has yet to patch let alone admit to. The email may be encrypted while on the servers but it still can be accessed by a hacker. Once a hacker has a copy breaking encryption is no big problem for them. One other fact that at least in the US all business emails by law must be backed up on any server they pass through.

That is why in order to meet HIPPA, Health Information Portability and Privacy Act, the Medical profession uses FAX to send patient records from one professional to another. Prescriptions can be emailed from doctors to pharmacies but recorders cannot be emailed.