Paper Jam on Fuser Unit Ricoh mpc3002

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  • Pixtech Frameworks
    Trusted Tech

    100+ Posts
    • May 2020
    • 226

    Paper Jam on Fuser Unit Ricoh mpc3002

    Hi everyone,
    Does any one has the idea what would be the cause of paper jam on fuser unit??
    Attached is picture.
    Attached Files
  • 8T2
    Trusted Tech

    250+ Posts
    • Aug 2015
    • 257

    #2
    Re: Paper Jam on Fuser Unit Ricoh mpc3002

    Some more info please? Picture not too clear on my mobile with a broken screen lol. What model is it? Total counters? PM counters?

    It looks like a MPC 3002 or similar, My money is on the sleeve being dried out if it is

    Sent from my WAS-LX1 using Tapatalk

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1045

      #3
      Re: Paper Jam on Fuser Unit Ricoh mpc3002

      Jam code?

      Comment

      • FrohnB
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2017
        • 1919

        #4
        Re: Paper Jam on Fuser Unit Ricoh mpc3002

        Does it make a grinding noise?
        Have had many of these where the Pressure Roller gear or the Idler gear deteriorates, and can cause jamming in the fuser.
        Do you have Correct size/orientation settings in paper tray?
        What's the jam code?
        Omertà

        Comment

        • skinnyb
          Trusted Tech

          250+ Posts
          • Jul 2008
          • 291

          #5
          Re: Paper Jam on Fuser Unit Ricoh mpc3002

          Originally posted by FrohnB
          Does it make a grinding noise?
          Have had many of these where the Pressure Roller gear or the Idler gear deteriorates, and can cause jamming in the fuser.
          Do you have Correct size/orientation settings in paper tray?
          What's the jam code?
          This all day. Any strange noises? Does the paper make it to the other side of the Fuser? Wrinkled edges? Not enough into to help you. I would venture a guess that unit needs rebuilt (new sleeve and pressure roller).

          Sent from my LM-V405 using Tapatalk

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7934

            #6
            Re: Paper Jam on Fuser Unit Ricoh mpc3002

            Originally posted by Pixtech Frameworks
            Hi everyone,
            Does any one has the idea what would be the cause of paper jam on fuser unit??
            Attached is picture.
            I guess you are an end user?


            What is the PM life of the sleeve?

            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • Pixtech Frameworks
              Trusted Tech

              100+ Posts
              • May 2020
              • 226

              #7
              Re: Paper Jam on Fuser Unit Ricoh mpc3002

              It makes grinding noise. No code, trying to do color pattern.

              Comment

              • Pixtech Frameworks
                Trusted Tech

                100+ Posts
                • May 2020
                • 226

                #8
                Re: Paper Jam on Fuser Unit Ricoh mpc3002

                Paper size correct, grinding noise.

                Comment

                • Pixtech Frameworks
                  Trusted Tech

                  100+ Posts
                  • May 2020
                  • 226

                  #9
                  Re: Paper Jam on Fuser Unit Ricoh mpc3002

                  The sleeve is almost new and grinding noise when rotating. Pressure roller seems good.

                  Comment

                  • anothertech
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2007
                    • 1715

                    #10
                    Re: Paper Jam on Fuser Unit Ricoh mpc3002

                    Originally posted by Pixtech Frameworks
                    The sleeve is almost new and grinding noise when rotating. Pressure roller seems good.
                    How do the fuser gears look?

                    Comment

                    • Pixtech Frameworks
                      Trusted Tech

                      100+ Posts
                      • May 2020
                      • 226

                      #11
                      Re: Paper Jam on Fuser Unit Ricoh mpc3002

                      Looks ok and new.

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: Paper Jam on Fuser Unit Ricoh mpc3002

                        Originally posted by Pixtech Frameworks
                        Looks ok and new.
                        "looks" what is the page count?

                        is it OEM NEW or a rebuilt unit?

                        pull it out and check for toner buildup

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 7934

                          #13
                          Re: Paper Jam on Fuser Unit Ricoh mpc3002

                          Originally posted by Phil B.
                          "looks" what is the page count?

                          is it OEM NEW or a rebuilt unit?

                          pull it out and check for toner buildup
                          ​My money would be on aftermarket sleeve ........
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22808

                            #14
                            Re: Paper Jam on Fuser Unit Ricoh mpc3002

                            Originally posted by copier tech
                            ​My money would be on aftermarket sleeve ........
                            +1 on that brother

                            Comment

                            • Pixtech Frameworks
                              Trusted Tech

                              100+ Posts
                              • May 2020
                              • 226

                              #15
                              Re: Paper Jam on Fuser Unit Ricoh mpc3002

                              I found the solution guys, the pressure roller was damaged. I replaced it and everything is perfect now.
                              Thanks great technicians

                              Comment

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