Ricoh MPC5502 Parts Manual

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  • Leebs14
    Trusted Tech

    250+ Posts
    • Feb 2014
    • 457

    [Misc] Ricoh MPC5502 Parts Manual

    Hi Guys, hope someone can help, I went to one of these machines today and when they feed an original through the document feeder, rather than it being fed back up from the glass through the exit section, the paper goes straight on ending up as a jam under the white plastic platen piece. Im not that familiar with these machines but to me it looks as if something is missing, like a mylar sheet or something? I have access to My Ricoh (although dont use it that often) and have trid to download the SPDF parts manual but for some reason the download doesnt seem to work? so I am either looking for a parts manual for the document feeder or someone to say ' hey i know what that it, you need to do .....................................

    Thanks
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: Ricoh MPC5502 Parts Manual

    Originally posted by Leebs14
    Hi Guys, hope someone can help, I went to one of these machines today and when they feed an original through the document feeder, rather than it being fed back up from the glass through the exit section, the paper goes straight on ending up as a jam under the white plastic platen piece. Im not that familiar with these machines but to me it looks as if something is missing, like a mylar sheet or something? I have access to My Ricoh (although dont use it that often) and have trid to download the SPDF parts manual but for some reason the download doesnt seem to work? so I am either looking for a parts manual for the document feeder or someone to say ' hey i know what that it, you need to do .....................................

    Thanks
    You can't use chrome browser when downloading pdf's from ricoh at the moment use
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

    https://copierservices.simdif.com

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 35066

      #3
      Re: Ricoh MPC5502 Parts Manual

      Pm me with your email address and I can send you the parts manual.

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1715

        #4
        Re: Ricoh MPC5502 Parts Manual

        Originally posted by mga
        You can't use chrome browser when downloading pdf's from ricoh at the moment use
        I do it every day.

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393

          #5
          Re: Ricoh MPC5502 Parts Manual

          Originally posted by anothertech
          I do it every day.
          Not in the uk at the moment there a problem with my ricoh with chrome it says it on my ricoh homepage
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 7934

            #6
            Re: Ricoh MPC5502 Parts Manual

            Originally posted by Leebs14
            Hi Guys, hope someone can help, I went to one of these machines today and when they feed an original through the document feeder, rather than it being fed back up from the glass through the exit section, the paper goes straight on ending up as a jam under the white plastic platen piece. Im not that familiar with these machines but to me it looks as if something is missing, like a mylar sheet or something? I have access to My Ricoh (although dont use it that often) and have trid to download the SPDF parts manual but for some reason the download doesnt seem to work? so I am either looking for a parts manual for the document feeder or someone to say ' hey i know what that it, you need to do .....................................

            Thanks
            This was the top link on google when I searched for 'Ricoh MPC5502 Parts Manual'




            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            ​

            Comment

            • MIGUELMARCHENA
              Trusted Tech

              Site Contributor
              100+ Posts
              • Feb 2018
              • 174

              #7
              Re: Ricoh MPC5502 Parts Manual

              It would be good to see a photo of where the jam is, because perhaps the small glass, was badly placed, with the rubber left, or the lid was raised and prevents the passage of the sheet

              it's a humble suggestion

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1556

                #8
                Re: Ricoh MPC5502 Parts Manual

                Originally posted by Leebs14
                Hi Guys, hope someone can help, I went to one of these machines today and when they feed an original through the document feeder, rather than it being fed back up from the glass through the exit section, the paper goes straight on ending up as a jam under the white plastic platen piece. Im not that familiar with these machines but to me it looks as if something is missing, like a mylar sheet or something? I have access to My Ricoh (although dont use it that often) and have trid to download the SPDF parts manual but for some reason the download doesnt seem to work? so I am either looking for a parts manual for the document feeder or someone to say ' hey i know what that it, you need to do .....................................

                Thanks
                if you don't know that model well, and look at the 3d manual, you don't understand anything, anyway (I go by heart) if I remember correctly that defect does it when the white belt unit is unhooked / positioned incorrectly, and the door immediately to the its right, under the spdf, and above the slide.
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • Leebs14
                  Trusted Tech

                  250+ Posts
                  • Feb 2014
                  • 457

                  #9
                  Re: Ricoh MPC5502 Parts Manual

                  Originally posted by MIGUELMARCHENA
                  It would be good to see a photo of where the jam is, because perhaps the small glass, was badly placed, with the rubber left, or the lid was raised and prevents the passage of the sheet

                  it's a humble suggestion
                  PHOTOS ATTACHED, it shows the paper not going back up through the exit guide, its like there is something mssing like a mylar?2.jpg

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1556

                    #10
                    Re: Ricoh MPC5502 Parts Manual

                    Originally posted by Leebs14
                    Hi Guys, hope someone can help, I went to one of these machines today and when they feed an original through the document feeder, rather than it being fed back up from the glass through the exit section, the paper goes straight on ending up as a jam under the white plastic platen piece. Im not that familiar with these machines but to me it looks as if something is missing, like a mylar sheet or something? I have access to My Ricoh (although dont use it that often) and have trid to download the SPDF parts manual but for some reason the download doesnt seem to work? so I am either looking for a parts manual for the document feeder or someone to say ' hey i know what that it, you need to do .....................................

                    Thanks
                    something else came to mind.
                    is it not that the customer has removed the original white cover from the rdf and has reattached it wrongly?
                    detach it completely, place it well on the glass, with the corners adhering to the brackets, and then close the rdf by pressing lightly
                    Last edited by luca72; 03-01-2021, 03:02 PM.
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • Leebs14
                      Trusted Tech

                      250+ Posts
                      • Feb 2014
                      • 457

                      #11
                      Re: Ricoh MPC5502 Parts Manual

                      Originally posted by luca72
                      something else came to mind.
                      is it not that the customer has removed the original cover (D412 4911) from the rdf and has reattached it wrongly?
                      detach it completely, place it well on the glass, with the corners adhering to the brackets, and then close the rdf by pressing lightly
                      do you mean the white plastic sheet which is fised to the underneath of the document feeder by velcro?

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1556

                        #12
                        Re: Ricoh MPC5502 Parts Manual

                        Originally posted by Leebs14
                        do you mean the white plastic sheet which is fised to the underneath of the document feeder by velcro?
                        exactly, that you detach it completely, and put it back using the correct procedure, that is, you place it well on the glass so that both corners of the brackets touch it, and close the rdf

                        many customers detach it, and put it back badly, they will never be able to center it without using the above procedure

                        I uploaded you a short video on youtube, so you can see quickly

                        Ricoh mp copiers correct cover set procedure - YouTube
                        Last edited by luca72; 03-01-2021, 05:49 PM.
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • mga
                          Copier Technician

                          Site Contributor
                          1,000+ Posts
                          • Dec 2010
                          • 1393

                          #13
                          Re: Ricoh MPC5502 Parts Manual

                          Originally posted by Leebs14
                          PHOTOS ATTACHED, it shows the paper not going back up through the exit guide, its like there is something mssing like a mylar?[ATTACH=CONFIG]48470[/ATTACH]
                          Looks like the white platen board in on skew
                          Regards Mark

                          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                          https://copierservices.simdif.com

                          Comment

                          • luca72
                            Field Supervisor

                            1,000+ Posts
                            • Oct 2017
                            • 1556

                            #14
                            Re: Ricoh MPC5502 Parts Manual

                            Originally posted by mga
                            Looks like the white platen board in on skew
                            to me too, it seems misaligned, but maybe it's the perspective, he would have noticed! we have a technician mr.magoo 2! .. LOL

                            also in the video that I made him on the fly
                            (a couple of answers above)
                            it seems out of line
                            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                            Comment

                            • fshead
                              Service Manager

                              1,000+ Posts
                              • Jan 2009
                              • 2356

                              #15
                              Re: Ricoh MPC5502 Parts Manual

                              i think the metal white piece is backwards..I dont have one to reference here..

                              Comment

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