mpc3003 offset (ghost image) after sleeve unit replaced

[Mark Bbb]

Hoi,
Selecting medium thick, problem solved.
Firmware downloaded via old my-ricoh.com (not octopus, demand for account today).
Is this engine firmware up to date: D1475504F 1.42:08 16/5/2020 ?
Thank you (again) for your help.

[copier tech]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Hoi,
Selecting medium thick, problem solved.
Firmware downloaded via old my-ricoh.com (not octopus, demand for account today).
Is this engine firmware up to date: D1475504F 1.42:08 16/5/2020 ?
Thank you (again) for your help.

If this happened after you replaced the fuser sleeve retrace your steps.

Also what part number sleeve did you replace?

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

If this happened after you replaced the fuser sleeve retrace your steps.

Also what part number sleeve did you replace?

D1464042
We buy many machines from auctions, so we don't know their history, and mostly they have these weird troubles.
But in fact only on the mpc3003 series, we have no trouble with all other models.

[ridgemill]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Only time we have had the new belts not fusing is due to a broken lamp, or the thermal fuse needing resetting.

[mga]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Hoi,
Selecting medium thick, problem solved.
Firmware downloaded via old my-ricoh.com (not octopus, demand for account today).
Is this engine firmware up to date: D1475504F 1.42:08 16/5/2020 ?
Thank you (again) for your help.

There is a cold offset RTB for this you could try that also
Not oem tonermpc2003/4 to mpc 6003/4 series adjust
3612-131-132-133-134 K.,C,M&Y
SET ALL TO 600

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

D1475504F 1.42:08 16/5/2020
Is this the latest engine firmware?

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Only time we have had the new belts not fusing is due to a broken lamp, or the thermal fuse needing resetting.

If this would be the case, the machine would give an error code like sc542 or something like that.

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Hey guy's, don't let me down!

[Polo-022]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Hey guy's, don't let me down!

Nope, never!!
This is the latest Engine firmware you mentioned above..

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

UPDATE
Medium thick paper setting will solve all problems at once, without replacing anything.
If setting on normal paper, and replacing pressure roller, sleeve roller and exit guide (bent) will solve the color smear (smudge?), but not the black offset (solid black).
Offset will be less (but not totally solved) using parallel black toner.
=> fusing matter.
But i already tested with higher fusing temp, no good.
Firmware is up to date.

[mikadonovan]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Did you perform the procedures listed in tech bulletin 30 as MGA suggested? It specifically addresses this issue.

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Did you perform the procedures listed in tech bulletin 30 as MGA suggested? It specifically addresses this issue.

Sorry, forgotten to mention.
Yes i did, no good.
Just 5 minutes ago a customer complained (again) for smear.
I have refurbished the F.U. with a new sleeve and new PR.
No good!
Firmware is up to date.
Medium thick seems to be the only solution so far.
Do you encounter the same problem?

[anothertech]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Sorry, forgotten to mention.
Yes i did, no good.
Just 5 minutes ago a customer complained (again) for smear.
I have refurbished the F.U. with a new sleeve and new PR.
No good!
Firmware is up to date.
Medium thick seems to be the only solution so far.
Do you encounter the same problem?

Can you go into service mode and find the fuser settings for the different types of paper? Just take the settings for medium thick and apply them to plain paper.

[Mark Bbb]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

Can you go into service mode and find the fuser settings for the different types of paper? Just take the settings for medium thick and apply them to plain paper.

I tried to find this info in the serv man, i can't find it.
How do you cope with this problem?

[davel]

Re: mpc3003 offset (ghost image) after sleeve unit replaced

I tried to find this info in the serv man, i can't find it.
How do you cope with this problem?

Get a better manual. SP 1105