MPC 3002 paper exit problem

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  • kanagavel
    Service Engineer
    • Feb 2020
    • 78

    [Misc] MPC 3002 paper exit problem

    Hi friends, My machine mpc3002 got problem when paper come out from exit section it's getting rolled up like i attached the image. If anybody knows how to solve this problem please teach me. Thank you.
    Attached Files
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: MPC 3002 paper exit problem

    Originally posted by kanagavel
    Hi friends, My machine mpc3002 got problem when paper come out from exit section it's getting rolled up like i attached the image. If anybody knows how to solve this problem please teach me. Thank you.

    Most likely the paper is damp so try a new packet of paper or you have the wrong paper weight setting used.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Gift
      Service Manager

      1,000+ Posts
      • Mar 2011
      • 2413

      #3
      Re: MPC 3002 paper exit problem

      Lol print quality does also not look very nice

      It's indeed an issue with the paper/enviroment - you can try to mc-gyverfy* the internal output tray or order the modified one (I think that came with the MPC3002 IIRC)

      *If you have some trash ricohs, then rip of a duplex paper output thingy that's below the scanner and put it on the paper output tray. Find a good position and use a little hot glue.

      Comment

      • kanagavel
        Service Engineer
        • Feb 2020
        • 78

        #4
        Re: MPC 3002 paper exit problem

        Originally posted by copier tech
        Most likely the paper is damp so try a new packet of paper or you have the wrong paper weight setting used.


        Hi friend thank you for your reply. I try with new paper also same problem coming.
        And what paper weight setting?
        And how to do that, can you please teach me.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: MPC 3002 paper exit problem

          Originally posted by kanagavel
          Hi friend thank you for your reply. I try with new paper also same problem coming.
          And what paper weight setting?
          And how to do that, can you please teach me.

          If you are using 80gsm paper check the tray setting is set to 80gsm.


          Changing Paper Thickness Settings
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • kanagavel
            Service Engineer
            • Feb 2020
            • 78

            #6
            Re: MPC 3002 paper exit problem

            Originally posted by copier tech

            If you are using 80gsm paper check the tray setting is set to 80gsm.


            Changing Paper Thickness Settings
            Hi friend thank you for your reply. Can you
            Teach me how to the setting.

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2413

              #7
              Re: MPC 3002 paper exit problem

              Originally posted by kanagavel
              Hi friend thank you for your reply. Can you
              Teach me how to the setting.
              -> Insert Picard Facepalm here <-

              Comment

              • SteinarN
                Trusted Tech

                100+ Posts
                • Apr 2021
                • 114

                #8
                Re: MPC 3002 paper exit problem

                Originally posted by kanagavel
                Hi friend thank you for your reply. Can you
                Teach me how to the setting.
                Here you have a link where you can download the user manual in different languages.

                You need to go into system settings>paper tray settings
                I dont know in detail for your machine, but you should find all those settings explained in the user manual.
                MP C3004/C3504 series download page

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931

                  #9
                  Re: MPC 3002 paper exit problem

                  Originally posted by kanagavel
                  Hi friend thank you for your reply. Can you
                  Teach me how to the setting.

                  Click on the link I posted!


                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • copier tech
                    Field Supervisor

                    5,000+ Posts
                    • Jan 2014
                    • 7931

                    #10
                    Re: MPC 3002 paper exit problem

                    Originally posted by Gift
                    -> Insert Picard Facepalm here <-
                    Some people are beyond help 🤣
                    Let us eat, drink, and be merry, because tomorrow we may die!

                    For all your firmware & service manual needs please visit us at:

                    www.copierfirmware.co.uk - www.printerfirmware.co.uk

                    Comment

                    • MIGUELMARCHENA
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Feb 2018
                      • 173

                      #11
                      Re: MPC 3002 paper exit problem

                      in South America, they even falsify the paper

                      here it says to be 75 grams, but it's a lie
                      It looks like newspaper or tracing paper of up to 60 grams, so it will come out just like it happens to you, wavy.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35063

                        #12
                        Re: MPC 3002 paper exit problem

                        Originally posted by kanagavel
                        Hi friend thank you for your reply. I try with new paper also same problem coming.
                        Was it actually "NEW" paper still sealed in an unopened wrapper stored where it would not be exposed to moisture.

                        Comment

                        • kanagavel
                          Service Engineer
                          • Feb 2020
                          • 78

                          #13
                          Re: MPC 3002 paper exit problem

                          Originally posted by SteinarN
                          Here you have a link where you can download the user manual in different languages.

                          You need to go into system settings>paper tray settings
                          I dont know in detail for your machine, but you should find all those settings explained in the user manual.
                          MP C3004/C3504 series download page
                          Ok friend thank you. I will try this.

                          Comment

                          • Mark Bbb
                            Service Manager

                            1,000+ Posts
                            • Jun 2012
                            • 1662

                            #14
                            Re: MPC 3002 paper exit problem

                            It is also possible that not original Ricoh toner will result in paper curling.
                            Is the toner original Ricoh?

                            Comment

                            • luca72
                              Field Supervisor

                              1,000+ Posts
                              • Oct 2017
                              • 1553

                              #15
                              Re: MPC 3002 paper exit problem

                              Originally posted by kanagavel
                              Hi friends, My machine mpc3002 got problem when paper come out from exit section it's getting rolled up like i attached the image. If anybody knows how to solve this problem please teach me. Thank you.
                              maybe the eye deceives me, but it seems that that sheet has been used over and over again (?), it could be the "limp" pressure roller that bends the paper
                              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                              Comment

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