MPC 5504 Ex Service Lock and Changed Passwords

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  • skynetto
    Trusted Tech

    250+ Posts
    • Sep 2012
    • 257

    #31
    Re: MPC 5504 Ex Service Lock and Changed Passwords

    Originally posted by copier tech
    We simply replace the NVRam with a new one when faced with this issue.



    Thats also an option but you lose counters and other settings i guess.

    I bought my reader 5 years ago and it payed itself thru the years.

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8121

      #32
      Re: MPC 5504 Ex Service Lock and Changed Passwords

      Originally posted by skynetto
      Thats also an option but you lose counters and other settings i guess.

      I bought my reader 5 years ago and it payed itself thru the years.

      Yes machine goes back to factory default so last resort.
      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37059

        #33
        Re: MPC 5504 Ex Service Lock and Changed Passwords

        Originally posted by skynetto
        Thats also an option but you lose counters and other settings i guess.

        I bought my reader 5 years ago and it payed itself thru the years.
        You can always print the counter sheet and keep it with the machine service history.

        Comment

        • Elmo
          Senior Tech

          Site Contributor
          500+ Posts
          • Feb 2010
          • 541

          #34
          Re: MPC 5504 Ex Service Lock and Changed Passwords

          Hi all
          i got a cheap usb chip reader and managed to get a data dump from Nv ram 1 on the locked machine
          and a data dump for a freshly reset machine so i can compare the 2
          so it is possible to obtain a data dump direct from the nv similar to uploading to and sd card via sp mode

          unfortunately the cheap reader didn't last very long lol
          so its worth getting a reasonable 1 very handy device to have

          Special thanks to Skynetto for his help and advise
          I Used To Live To Fix Things Now i Fix Things To Live

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7943

            #35
            Re: MPC 5504 Ex Service Lock and Changed Passwords

            Originally posted by Elmo
            Hi all ...

            Special thanks to Skynetto for his help and advise
            I see U even can rep up him.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • luca72
              Field Supervisor

              1,000+ Posts
              • Oct 2017
              • 1711

              #36
              Re: MPC 5504 Ex Service Lock and Changed Passwords

              Originally posted by Elmo
              Hi all
              Im looking for some advice/help
              i have a few ex lease MPC5504ex that have service lock enabled and have had both supervisor and admin passwords changed and iam unable to get the password from previous owners
              i want to data dump the nv to see if i can edit the passwords and gain access to the machine
              i have a machine that ive cleared passwords in sp mode so i can back up that nv to sd card and use that as my guide to what i need to edit

              so advise
              what is a good eprom reader and program to use to read then write back to the nv
              i have a usb eprom reader that i have used in the past on older models
              i use HxD to edit the file is that ok


              Thanks in advance for any advice

              This is Only To Allow Me To Gain Access to The Machine's via supervisor or admin password change
              go wrong, you can try to ask a ricoh card repair service, our supplier can provide us with new nv-ram, with the counter reset, (for example mp2501 = 70euro if I remember correctly), many customers prefer them for simplify the invoicing of the prints, as I see that they are new models, I assume that the bodywork is immaculate and few prints, you can tell customers that they are not new but have been picked up from corporate events / shows, or in-store display, disassembly everything, give it a good clean, and the mc is like new, but for real!
              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8121

                #37
                Re: MPC 5504 Ex Service Lock and Changed Passwords

                An old thread I know but ...........

                I have heard that to clear the NVram you can fit it upside down (incorrectly) then power on the device, especially useful if the SP entry code has been changed etc.

                Sounds very dodgy, just wondered if anyone has tried this!?

                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1711

                  #38
                  Re: MPC 5504 Ex Service Lock and Changed Passwords

                  Originally posted by copier tech
                  An old thread I know but ...........

                  I have heard that to clear the NVram you can fit it upside down (incorrectly) then power on the device, especially useful if the SP entry code has been changed etc.

                  Sounds very dodgy, just wondered if anyone has tried this!?

                  I, always do it...then it goes into Japanese, and after its reboots, it asks you for passwords, like when it's new out of the box.

                  Not upside down!!!, Put the nv-ram 1 in socket 2, and the 2 in socket 1!...if you repeat this, the reset process run again....as many time as you want
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                  Comment

                  • sandmanmac
                    Field Supervisor

                    Site Contributor
                    2,500+ Posts
                    • Feb 2009
                    • 3973

                    #39
                    Re: MPC 5504 Ex Service Lock and Changed Passwords

                    Originally posted by luca72
                    I, always do it...then it goes into Japanese, and after its reboots, it asks you for passwords, like when it's new out of the box.

                    Not upside down!!!, Put the nv-ram 1 in socket 2, and the 2 in socket 1!...if you repeat this, the reset process run again....as many time as you want
                    Very Interesting Luca!
                    Do you swap them back to their original spots after the reset or leave them?

                    Comment

                    • luca72
                      Field Supervisor

                      1,000+ Posts
                      • Oct 2017
                      • 1711

                      #40
                      Re: MPC 5504 Ex Service Lock and Changed Passwords

                      Originally posted by sandmanmac
                      Very Interesting Luca!
                      Do you swap them back to their original spots after the reset or leave them?
                      no, leave them as is, if you then invert them again (original position) it resets again, you can repeat this process indefinitely, it resets with each inversion.
                      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                      Comment

                      • luca72
                        Field Supervisor

                        1,000+ Posts
                        • Oct 2017
                        • 1711

                        #41
                        Re: MPC 5504 Ex Service Lock and Changed Passwords

                        Originally posted by sandmanmac
                        Very Interesting Luca!
                        Do you swap them back to their original spots after the reset or leave them?
                        no, leave them as is, if you then invert them again (original position) it resets again, you can repeat this process indefinitely, it resets with each inversion....and try to print the counter...Surprise!!!...LOL..LOL!!

                        Keep present that the main nv-ram its the 2...i have a 4054 that run with only the nv-ram 2!...anyway, First the inversione, i suggest to you to save on sdcard the main data with sp nv-ram upload (dont Remember the sp in this Moment)...and After reset, sp data download
                        "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 37059

                          #42
                          Re: MPC 5504 Ex Service Lock and Changed Passwords

                          Originally posted by luca72
                          no, leave them as is, if you then invert them again (original position) it resets again, you can repeat this process indefinitely, it resets with each inversion....and try to print the counter...Surprise!!!...LOL..LOL!!

                          Keep present that the main nv-ram its the 2...i have a 4054 that run with only the nv-ram 2!...anyway, First the inversione, i suggest to you to save on sdcard the main data with sp nv-ram upload (dont Remember the sp in this Moment)...and After reset, sp data download
                          Unless service lock is preventing you from getting into SP mode to do the backup.

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 8121

                            #43
                            Re: MPC 5504 Ex Service Lock and Changed Passwords

                            Originally posted by luca72
                            I, always do it...then it goes into Japanese, and after its reboots, it asks you for passwords, like when it's new out of the box.

                            Not upside down!!!, Put the nv-ram 1 in socket 2, and the 2 in socket 1!...if you repeat this, the reset process run again....as many time as you want
                            Interesting, thanks.

                            I guess you are using this method to reset the main counters ? (answer if you wish!)

                            Just to confirm you are referring to these two nvrams on the controller ?

                            NVRAM Location.pdf
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • luca72
                              Field Supervisor

                              1,000+ Posts
                              • Oct 2017
                              • 1711

                              #44
                              Re: MPC 5504 Ex Service Lock and Changed Passwords

                              Originally posted by copier tech
                              Interesting, thanks.

                              I guess you are using this method to reset the main counters ? (answer if you wish!)

                              Just to confirm you are referring to these two nvrams on the controller ?

                              [ATTACH]59021[/ATTACH]

                              exactly, for billing reasons, some customers want it this way.
                              yes the nv-ram are those
                              "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                              Comment

                              • luca72
                                Field Supervisor

                                1,000+ Posts
                                • Oct 2017
                                • 1711

                                #45
                                Re: MPC 5504 Ex Service Lock and Changed Passwords

                                Originally posted by slimslob
                                Unless service lock is preventing you from getting into SP mode to do the backup.
                                right!
                                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                                Comment

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