MP C2003 Test Pattern Failed

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  • Konik
    Technician
    • Apr 2020
    • 16

    #1

    MP C2003 Test Pattern Failed

    Hi guys.

    I have a small problem with the Ricoh MP C2003.
    When printing Test Pattern SP-1-103-002 it should look like this:
    I touch execute, the printout comes out and a small white Complete and Exit window appears
    The device I am currently testing, when I touch Execute, a small white window immediately appears. Failed and Exit, of course, no printing.
    When I try to print SP-1-103-001 it takes about 7 seconds and also Failed and Exit.
    There is paper in all 4 drawers and in the manual feeder. A4, A4R, A3. The device does not show any errors. I can copy in black and color, I can even print a test in user settings > maintenance > color calibration > copier function. Very nice print.
    The problem is that I need a Test Pattern printout for a client.
    I did Initialize All Settings & Addr Book SP-5-846-046, set new passwords but it still doesn't print my test

    Any ideas ?
    Reards.
  • lhmy
    Technician
    • Oct 2023
    • 32

    #2
    Originally posted by Konik
    Hi guys.

    I have a small problem with the Ricoh MP C2003.
    When printing Test Pattern SP-1-103-002 it should look like this:
    I touch execute, the printout comes out and a small white Complete and Exit window appears
    The device I am currently testing, when I touch Execute, a small white window immediately appears. Failed and Exit, of course, no printing.
    When I try to print SP-1-103-001 it takes about 7 seconds and also Failed and Exit.
    There is paper in all 4 drawers and in the manual feeder. A4, A4R, A3. The device does not show any errors. I can copy in black and color, I can even print a test in user settings > maintenance > color calibration > copier function. Very nice print.
    The problem is that I need a Test Pattern printout for a client.
    I did Initialize All Settings & Addr Book SP-5-846-046, set new passwords but it still doesn't print my test

    Any ideas ?
    Reards.
    not sure if we facing the same problem
    but in my case,the test pattern failed and also force line adjustment cannot be done
    I did swap the whole ITB unit and the issue is gone

    Comment

    • luca72
      Field Supervisor

      1,000+ Posts
      • Oct 2017
      • 1710

      #3
      Originally posted by Konik
      Hi guys.

      I have a small problem with the Ricoh MP C2003.
      When printing Test Pattern SP-3-012-002 it should look like this:
      I touch execute, the printout comes out and a small white Complete and Exit window appears
      The device I am currently testing, when I touch Execute, a small white window immediately appears. Failed and Exit, of course, no printing.
      When I try to print SP-1-103-001 it takes about 7 seconds and also Failed and Exit.
      There is paper in all 4 drawers and in the manual feeder. A4, A4R, A3. The device does not show any errors. I can copy in black and color, I can even print a test in user settings > maintenance > color calibration > copier function. Very nice print.
      The problem is that I need a Test Pattern printout for a client.
      I did Initialize All Settings & Addr Book SP-5-846-046, set new passwords but it still doesn't print my test

      Any ideas ?
      Reards.
      clean optic and id sensor inside the machine
      you must see sp 3-012 "ProCon ok?" display the result, if all 1111111 its ok, instead one of bit its different from 1 there is a error with that color.
      anyway you have easily some pcu strongly worn.

      3012
      [ProCon OK?]
      2 cifre per colore da sinistra, nell'ordine YMCK

      *read the chapter in the maintenance manual sp
      "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

      Comment

      • Konik
        Technician
        • Apr 2020
        • 16

        #4
        Hello and thank you all for your help.
        Of course I checked ProCon ok? and all results were good. I also did the ProCon 1-5 test. All tests successfully.
        I may not have much experience with Ricoh, but I do have experience with photocopiers in general.
        The device has about 15,000 prints, the test I printed in user settings > maintenance > color calibration > copier function is very nice, gradation ok, saturation ok, all colors in the x and y axis. My intuition told me that it was something in the administrator or other settings that was blocking the printing of the test. I made SP-5-846-046 again and additionally from SP-5-801-003 to SP-5-801-025 (only available functions). After this reset, it prints the test pattern ")
        Thank you again.
        I have another problem, this time with MP C3004.
        I will write another Topic.

        Comment

        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1125

          #5
          firmware update? why would you initialize the address book in order to get a test print? or did anything with passwords? that has nothing to do with printing a test pattern in SP mode. i got into SP 2###-## mode. and that is where i find the test pattern print.

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 37047

            #6
            Originally posted by dalewb74
            firmware update? why would you initialize the address book in order to get a test print? or did anything with passwords? that has nothing to do with printing a test pattern in SP mode. i got into SP 2###-## mode. and that is where i find the test pattern print.
            Based on the thread he started today, I have a feeling that he or someone else who works with him has been dicking around where they shouldn't and have screwed the pooch.

            Comment

            • csuka
              Junior Member
              • Sep 2022
              • 2

              #7
              Change paper type plain in user tools

              Comment

              • dalewb74
                Service Manager

                Site Contributor
                1,000+ Posts
                • Feb 2018
                • 1125

                #8
                Originally posted by slimslob

                Based on the thread he started today, I have a feeling that he or someone else who works with him has been dicking around where they shouldn't and have screwed the pooch.
                i certainly wouldn't argue with you on that one. lol

                Comment

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