Ricoh MP C2500 Error Code SC672 on Startup.

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  • Rada
    Junior Member
    • Sep 2021
    • 9

    Ricoh MP C2500 Error Code SC672 on Startup.

    Hi Friends,
    I have a Ricoh MP C2500. When I m starting it, it is giving error SC672 on startup screen. after search on Google I tried to remove and reconnect HDD and RAM and restart it. but problem not solved. Can any one help me to remove this error? it is also not going to service mode. just stuck on startup screen.
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  • Polarbear
    Service Manager

    1,000+ Posts
    • Feb 2012
    • 1070

    #2
    Re: Ricoh MP C2500 Error Code SC672 on Startup.

    Sounds like your controller has called it a day.

    Sent from my SM-N770F using Tapatalk
    Press the GREEN button!!

    Comment

    • Rada
      Junior Member
      • Sep 2021
      • 9

      #3
      Re: Ricoh MP C2500 Error Code SC672 on Startup.

      Originally posted by Polarbear
      Sounds like your controller has called it a day.

      Sent from my SM-N770F using Tapatalk
      Tel me how can I fix this error? What should I do?.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 34793

        #4
        Re: Ricoh MP C2500 Error Code SC672 on Startup.

        SC 672 is a communication error between the controller and the operation panel. It is usually caused by a bad connection. Disconnect and reconnect the harness going to the operation panel at both ends.

        Comment

        • Polarbear
          Service Manager

          1,000+ Posts
          • Feb 2012
          • 1070

          #5
          Re: Ricoh MP C2500 Error Code SC672 on Startup.

          Originally posted by slimslob
          SC 672 is a communication error between the controller and the operation panel. It is usually caused by a bad connection. Disconnect and reconnect the harness going to the operation panel at both ends.
          In my experience this code generally means a controller replacement. Redoing thr connections won't hurt, but I can't recall once fixing that code without a replacement controller.

          Sent from my SM-N770F using Tapatalk
          Press the GREEN button!!

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 34793

            #6
            Re: Ricoh MP C2500 Error Code SC672 on Startup.

            Originally posted by Polarbear
            In my experience this code generally means a controller replacement. Redoing thr connections won't hurt, but I can't recall once fixing that code without a replacement controller.

            Sent from my SM-N770F using Tapatalk
            I have never had to replace the controller. It has always been the harness. With the newer models it is the USB cable.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7792

              #7
              Re: Ricoh MP C2500 Error Code SC672 on Startup.

              Originally posted by Rada
              Hi Friends,
              I have a Ricoh MP C2500. When I m starting it, it is giving error SC672 on startup screen. after search on Google I tried to remove and reconnect HDD and RAM and restart it. but problem not solved. Can any one help me to remove this error? it is also not going to service mode. just stuck on startup screen.
              Try to update the firmware if this fails replace the controller board.

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • bob marley
                Service Manager

                1,000+ Posts
                • Jan 2012
                • 1339

                #8
                Re: Ricoh MP C2500 Error Code SC672 on Startup.

                check the setting of SP5875-001. if the setting is set to 1 (OFF) change it to 0 (OFF).
                Live for yourself and you will live in vain. Live for others, and you will live again

                Comment

                • anothertech
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2007
                  • 1701

                  #9
                  Re: Ricoh MP C2500 Error Code SC672 on Startup.

                  Originally posted by bob marley
                  check the setting of SP5875-001. if the setting is set to 1 (OFF) change it to 0 (OFF).
                  What is that setting labeled? and how to set from off to off?

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 34793

                    #10
                    Re: Ricoh MP C2500 Error Code SC672 on Startup.

                    Originally posted by anothertech
                    What is that setting labeled? and how to set from off to off?
                    Since you are already getting the SC code, SP 5875 will just make things worse.

                    Comment

                    • davel
                      Technician

                      1,000+ Posts
                      • Oct 2011
                      • 1032

                      #11
                      Re: Ricoh MP C2500 Error Code SC672 on Startup.

                      Machine is very old, only hope is get a controller from a parts machine but I assume you are not an experienced tech so may be you need to buy a replacement machine.

                      Comment

                      • Gift
                        Service Manager

                        1,000+ Posts
                        • Mar 2011
                        • 2384

                        #12
                        Re: Ricoh MP C2500 Error Code SC672 on Startup.

                        Did you remove HDD and Ram at the same time? Not a good idea afaik..

                        In case the unit has a java/vm card you can try and remove it, too.

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1477

                          #13
                          Re: Ricoh MP C2500 Error Code SC672 on Startup.

                          Originally posted by Rada
                          Hi Friends,
                          I have a Ricoh MP C2500. When I m starting it, it is giving error SC672 on startup screen. after search on Google I tried to remove and reconnect HDD and RAM and restart it. but problem not solved. Can any one help me to remove this error? it is also not going to service mode. just stuck on startup screen.
                          try to disconnect and reconnect the controller and its connectors, try to turn on the machine with the hdd disconnected, but it is easy for it to be the failed controller
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                          Comment

                          • Rada
                            Junior Member
                            • Sep 2021
                            • 9

                            #14
                            Re: Ricoh MP C2500 Error Code SC672 on Startup.

                            Originally posted by slimslob
                            SC 672 is a communication error between the controller and the operation panel. It is usually caused by a bad connection. Disconnect and reconnect the harness going to the operation panel at both ends.
                            Thank you All for your Great help. I Tried things that you mentioned above but problem was the same. but Suddenly I saw a switch board (Picture is attached) that have a 8 switches. all are upside but switch number 1 and 8 was down. I turn them up one by one. now the situation is that when move both switch up(1&8) the same error comes SC672. But when I move down the switch number 1 only print start and then give a new Error SC819 (Picture is attached). and I like to tell you that at the start of problem it starts with this same error (SC819). Sc672 come letter. now its back to SC819. Please guide me.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 7792

                              #15
                              Re: Ricoh MP C2500 Error Code SC672 on Startup.

                              Originally posted by Rada
                              Thank you All for your Great help. I Tried things that you mentioned above but problem was the same. but Suddenly I saw a switch board (Picture is attached) that have a 8 switches. all are upside but switch number 1 and 8 was down. I turn them up one by one. now the situation is that when move both switch up(1&8) the same error comes SC672. But when I move down the switch number 1 only print start and then give a new Error SC819 (Picture is attached). and I like to tell you that at the start of problem it starts with this same error (SC819). Sc672 come letter. now its back to SC819. Please guide me.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

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