Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

[luca72]

hello everyone, we have here an mpc3004ex, which does not read sd cards from slot 2, therefore, impossible to update from SD, thinking it was the faulty controller, I had one sent under warranty, only that, despite the replacement controller, with transfer related nv-ram, it keeps doing the same problem, does anyone have any ideas?

[mikadonovan]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

Try a different SD card, wipe the card with the formatter first. Keep the folder structure simple, just have all the fwu files in the romdata folder. Try single modules vs package. You could also try using the rfu versions and load firmware through the WIM. The fact that 2 controllers are not reading the card indicates it's probably not the controller that's causing the issue. And I just read in the 6004 manual that the machine must have a HDD installed to do a smart firmware or package firmware update.

[sandmanmac]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

hello everyone, we have here an mpc3004ex, which does not read sd cards from slot 2, therefore, impossible to update from SD,

How about trying slot 1 since that is the slot used for F/W updates?

[mikadonovan]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

From the manual:
Insert the SD card into SD card slot 2 beside the rear left of the controller box.

[sandmanmac]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

From the manual:
Insert the SD card into SD card slot 2 beside the rear left of the controller box.

My apologies if that's the case.
Admittedly, I only looked at the C3003 manual because thats all I had at the time, which stated slot 1, and its always been slot 1 on others to the best of my recollection

[slimslob]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

Might want to refer to the portion of the manual that shows which slot is Slot 2. I have seen the numbering reversed on some model lines.

[mikadonovan]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

Lol, WTF. I just looked again, and on page 709 it says use slot 2, and on page 712 it says to use slot 1, only the pic indicates the lower slot, which I have always called slot 2. Thanks, Ricoh

Ok, I just verified this on the c4504 ex I have next to me (same manual, same series): Lower slot stamped slot "2". I installed a 122m sd card with a few FWU modules on it into the lower slot and it started the firmware update process.

And we still don't know why Luca is having his problems

[mga]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

hello everyone, we have here an mpc3004ex, which does not read sd cards from slot 2, therefore, impossible to update from SD, thinking it was the faulty controller, I had one sent under warranty, only that, despite the replacement controller, with transfer related nv-ram, it keeps doing the same problem, does anyone have any ideas?

Never had to replace controller for that sort of problem you are probably using sd card wrong.
I use standard 2gb sd card go make make sure you make folder romdata for extract sd card files not remote files open side door switch off machine install sd in low slot with is slot2 service slot power up machine. Test slot by try ps3 card and see if on machine easy

[luca72]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

Try a different SD card, wipe the card with the formatter first. Keep the folder structure simple, just have all the fwu files in the romdata folder. Try single modules vs package. You could also try using the rfu versions and load firmware through the WIM. The fact that 2 controllers are not reading the card indicates it's probably not the controller that's causing the issue. And I just read in the 6004 manual that the machine must have a HDD installed to do a smart firmware or package firmware update.

Hi, the card is new 2Gb, I used it on 3 other mpc3004ex, with the same file, two days before, (they were machines to bring to some customers) I also tried with another sd, always new...I thought it was the controller, but I couldn't try it because the others were already go away, today I got the controller from the supplier, and it does the same problem, I doubted that it could be the SOP, which messes with the rest, today I wanted to try to update it from the panel, it was late, and I didn't remember the keys to enter.

regarding wim, i don't have that file format.
and then I need the machine to work 100%, since if there is a problem from the customer, and I can't update the firmware, it's a big problem

[sandmanmac]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

hello everyone, we have here an mpc3004ex, which does not read sd cards from slot 2, therefore, impossible to update from SD, thinking it was the faulty controller, I had one sent under warranty, only that, despite the replacement controller, with transfer related nv-ram, it keeps doing the same problem, does anyone have any ideas?

While it does seem to be a bit of an unusual issue, are you opposed to trying/ using the firmware update tool to update it? Who knows, maybe afterwards the card will be recognized.

Whatever the case, if you get it updated, it's probably going to be just fine

[blackcat4866]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

Is it possible that SD slot2 is disabled ... maybe because of some security level, or a DIPSW? Among financial customers it is not uncommon to disable external memory ports, making firmware updates frustrating. =^..^=

[copier tech]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

hello everyone, we have here an mpc3004ex, which does not read sd cards from slot 2, therefore, impossible to update from SD, thinking it was the faulty controller, I had one sent under warranty, only that, despite the replacement controller, with transfer related nv-ram, it keeps doing the same problem, does anyone have any ideas?

You could use the firmware update tool as a work around. You may find this will resolve the slot 2 issue.

[luca72]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

You could use the firmware update tool as a work around. You may find this will resolve the slot 2 issue.

ciao, thanks for the tip, it will be very useful in certain situations, I tried with the tool you suggest, the update has been done, but the problem of slot 2 that does not recognize the cards remained

[luca72]

[SOLVED]Mpc3004ex, dont recognize sd card from slot 2, despite controller replacement

ciao, thanks for the tip, it will be very useful in certain situations, I tried with the tool you suggest, the update has been done, but the problem of slot 2 that does not recognize the cards remained

here we go again! problem solved, it was the nv-ram, broken / corrupted, which prevented the sd card from starting from slot 2, replaced, now everything is ok.
thanks for your cooperation, see you next time!

[Brianneoe]

Re: Mpc 3004ex, dont recognize sd card from slot 2, despite controller replacement

There is a setting in the System \Administrator\ that you can lock out firmware updates. Its a little tricky and hard to find if the setting for Administrator login is not active. Some vendors will turn on that setting, make the changes and then logout. You will not be able to view the change unless to turn back on the Admin login for the machine. A NV ram clear won't reset this setting but a replacement of the NV will.