M2701 toner empty

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  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #1

    M2701 toner empty

    Hi,

    The device is almost new. Model M2701. The user says that the printer reports that the toner is empty even though he tried two new ones. I will check if he is dosing the toner to the developer. Can anyone tell me how to start toner dosing? Thanks.

    Canon tech Z
    If it ain't broke, don't fix it
    A picture is worth a thousand words
  • GIUBOSS
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jul 2013
    • 1385

    #2
    Re: M2701 toner empty

    check if the semi-transparent valve located under the black cap is not trapped in the hopper. Check as you have already mentioned if the toner falls into the pcdu.

    Comment

    • csliao
      Technician
      • Oct 2021
      • 33

      #3
      Re: M2701 toner empty

      Originally posted by zoraldinho
      嗨,

      該設備幾乎是新型號的M2701。用戶說,儘管他試用了兩個新的,賣家還在報告墨粉已空。我會檢查他是否給 添加了碳添加劑粉。誰能告訴我如何開始碳粉劑量?謝謝。

      佳能技術Z
      Giới Thiệu May Ricoh M2701 - YouTube

      拆箱機 RICOH M 2701 多功能複印打印 - YouTube
      1:25

      Comment

      • dalewb74
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2018
        • 1125

        #4
        Re: M2701 toner empty

        well if it's almost new then it probably only has a starter cartridge in it....

        Comment

        • luca72
          Field Supervisor

          1,000+ Posts
          • Oct 2017
          • 1746

          #5
          Re: M2701 toner empty

          Originally posted by zoraldinho
          Hi,

          The device is almost new. Model M2701. The user says that the printer reports that the toner is empty even though he tried two new ones. I will check if he is dosing the toner to the developer. Can anyone tell me how to start toner dosing? Thanks.

          Canon tech Z
          try to open/close the low right low door, or remove and re-enter the pcdu to reload toner routine, and reset a condition, maybe clogged toner patch by cool temperature and need a vac(?)
          "I'll be back"

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