Ricoh IM 350 ticking noise while printing, does not sound like the fuser

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  • patterson70
    Senior Tech

    Site Contributor
    500+ Posts
    • May 2010
    • 580

    #1

    Ricoh IM 350 ticking noise while printing, does not sound like the fuser

    I can't narrow down the sound, it is a fast ticking sound only while printing. Machine only has 10K on it. Anyone seen this before?
  • anothertech
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2007
    • 1756

    #2
    Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

    I have heard of it, good chance the noise is coming from the drum.

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    • SalesServiceGuy
      Field Supervisor

      Site Contributor
      5,000+ Posts
      • Dec 2009
      • 8081

      #3
      Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

      ... hopefully the copier does not have a bomb inside it!

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      • patterson70
        Senior Tech

        Site Contributor
        500+ Posts
        • May 2010
        • 580

        #4
        Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

        Originally posted by anothertech
        I have heard of it, good chance the noise is coming from the drum.
        Ok, thanks, I will swap in another one when I get one and see. I was thinking it might be that...

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        • patterson70
          Senior Tech

          Site Contributor
          500+ Posts
          • May 2010
          • 580

          #5
          Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

          Originally posted by SalesServiceGuy
          ... hopefully the copier does not have a bomb inside it!
          Boom!

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          • Gift
            Service Manager

            1,000+ Posts
            • Mar 2011
            • 2444

            #6
            Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

            small printers = table fireworks

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            • patterson70
              Senior Tech

              Site Contributor
              500+ Posts
              • May 2010
              • 580

              #7
              Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

              It is the drum unit, I swapped in a used up one and no ticking.

              The drum unit only has 10K on it out of a 70K yield. So, if anyone knows what the drum unit is the cause please let me know. If it has happened to me it probably will happen to someone else down the road...

              Thanks again!

              Comment

              • patterson70
                Senior Tech

                Site Contributor
                500+ Posts
                • May 2010
                • 580

                #8
                Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

                I think I know what it is. The machine when it was ticking had a P501 Drum in it. Not sure who put it in there, I inherited the machine.
                The drum that the IM 350 calls for is the D0A4-2021, which costs twice as much. But it does not tick.
                So, something about the P501 causes the tick but it works, so not sure what it could be. It is irritating to a customer so the P501 is not a good solution to saving $75. Unless it can be modified.
                I am going to test with another P501 when I get one to double check.
                Then if it ticks i will know for sure. Then will try to see why. They look identical in every way. Might be internal.

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                • luca72
                  Field Supervisor

                  1,000+ Posts
                  • Oct 2017
                  • 1677

                  #9
                  Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

                  Originally posted by patterson70
                  I think I know what it is. The machine when it was ticking had a P501 Drum in it. Not sure who put it in there, I inherited the machine.
                  The drum that the IM 350 calls for is the D0A4-2021, which costs twice as much. But it does not tick.
                  So, something about the P501 causes the tick but it works, so not sure what it could be. It is irritating to a customer so the P501 is not a good solution to saving $75. Unless it can be modified.
                  I am going to test with another P501 when I get one to double check.
                  Then if it ticks i will know for sure. Then will try to see why. They look identical in every way. Might be internal.
                  Maybe the drum have a noisely agitator inside(?)
                  "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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                  • patterson70
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • May 2010
                    • 580

                    #10
                    Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

                    Hey I purchased another brand new P501 Drum and it ticks as well. I put the D0A4-2021 Ricoh Drum back in and no ticking. The P501 Drum says on the box it is for the IM 350. Maybe a bad batch of P501s?
                    This is causing me a huge inconvenience!
                    No one else has seen this?

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                    • redneckstylin
                      Trusted Tech

                      100+ Posts
                      • Sep 2011
                      • 173

                      #11
                      Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

                      I tend to stay away from these as they are brutal with skewed scanning. I will ask the guys tomorrow about ticking with the handful we have in the field.

                      Comment

                      • patterson70
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • May 2010
                        • 580

                        #12
                        Re: Ricoh IM 350 ticking noise while printing, does not sound like the fuser

                        Originally posted by redneckstylin
                        I tend to stay away from these as they are brutal with skewed scanning. I will ask the guys tomorrow about ticking with the handful we have in the field.
                        Great thanks. Checking to see if you heard anything?
                        also could you tell me what you do to resolve the skewing?

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