Ricoh 2800 SC672

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  • johnCfu
    Technician
    • Mar 2020
    • 15

    #1

    [Error Code] Ricoh 2800 SC672

    Hi
    I have a RICOH 2800 that while opening displays Please Wait and immediately appears Sc672.
    Any ideas?

    Thanks in advance
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3865

    #2
    Re: Ricoh 2800 SC672

    Try formatting or replacing the HDD first.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • GIUBOSS
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2013
      • 1382

      #3
      Re: Ricoh 2800 SC672

      try here:
      SC672 MPc2800

      Comment

      • Exodia-P4
        Trusted Tech

        100+ Posts
        • Jan 2023
        • 123

        #4
        Re: Ricoh 2800 SC672

        You have two choices : ram or controller board

        Comment

        • dalewb74
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2018
          • 1125

          #5
          Re: Ricoh 2800 SC672

          read the service manual? it is full of great ideas.....

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1756

            #6
            Re: Ricoh 2800 SC672

            That's an old machine. Might be time to let it go.

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 36869

              #7
              Re: Ricoh 2800 SC672

              From Goose's Guide:
              Controller to Op Panel comm error - check connection between controller and op panel
              Controller to Op Panel comm error - replace controller board
              Controller to Op Panel comm error - confirm dip SW #1 is in the OFF position
              Controller to Op Panel comm error - update system fw to 1.14.3 or higher & network
              docbox fw to 1.01 or higher

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8104

                #8
                Re: Ricoh 2800 SC672

                Originally posted by johnCfu
                Hi
                I have a RICOH 2800 that while opening displays Please Wait and immediately appears Sc672.
                Any ideas?

                Thanks in advance

                Try updating the firmware this may resolve the error. If this fails to update & you get SC672 replace the controller board.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • Gift
                  Service Manager

                  1,000+ Posts
                  • Mar 2011
                  • 2444

                  #9
                  Re: Ricoh 2800 SC672

                  Originally posted by TonerMunkeh
                  Try formatting or replacing the HDD first.
                  +1

                  Comment

                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36869

                    #10
                    Re: Ricoh 2800 SC672

                    Originally posted by TonerMunkeh
                    Try formatting or replacing the HDD first.
                    Originally posted by Gift
                    +1
                    For a Controller-to-operation panel communication error at startup?

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1756

                      #11
                      Re: Ricoh 2800 SC672

                      Originally posted by slimslob
                      For a Controller-to-operation panel communication error at startup?
                      Yes, the bad HDD can prevent the controller from starting up.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 36869

                        #12
                        Re: Ricoh 2800 SC672

                        Originally posted by anothertech
                        Yes, the bad HDD can prevent the controller from starting up.
                        HDD error at startup would be either SC860 or SC861.

                        Comment

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