Ricoh MP C2004 registration issue?

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  • copiertec
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jan 2016
    • 2184

    #1

    Ricoh MP C2004 registration issue?

    A Ricoh MP C2004 ex with jamming and registration issues upon arrival. Cleaned all rollers in paper path, especially registration. Happens out of any tray copier only has 98,730 total black and 30,102 on total color. Insprected all drum units, developer units, transfer belt all look good, Firmware ver 1.08. Ricoh MP C2004ex.pdf
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8101

    #2
    Re: Ricoh MP C2004 registration issue?

    Originally posted by copiertec
    A Ricoh MP C2004 ex with jamming and registration issues upon arrival. Cleaned all rollers in paper path, especially registration. Happens out of any tray copier only has 98,730 total black and 30,102 on total color. Insprected all drum units, developer units, transfer belt all look good, Firmware ver 1.08. [ATTACH]60077[/ATTACH]

    From looking at your print sample I would say the issue is with the transfer belt.

    Take the unit out, remove & clean the cleaning unit & check for belt damage or a label stuck on the belt etc.


    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • copiertec
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jan 2016
      • 2184

      #3
      Re: Ricoh MP C2004 registration issue?

      Originally posted by copier tech
      From looking at your print sample I would say the issue is with the transfer belt.

      Take the unit out, remove & clean the cleaning unit & check for belt damage or a label stuck on the belt etc.


      I did remove the transfer belt and it looked okay, but I did not remove the cleaning unit.

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 36804

        #4
        Re: Ricoh MP C2004 registration issue?

        From looking at your sample I would say that you have multiple problems. The color lines are most likely caused by a dirty cleaning blade in the ITB cleaning unit. If you don't fix that soon it is going to damage the belt if it hasn't already. You may need to replace or rebuild the cleaning unit as the blade might already be damaged.

        Next you have a dirty ID sensor assembly, probably caused by the toner left on the ITB by the cleaning unit. There is a distinct possibility that just properly cleaning the entire assembly will pull the registration back in when pro con is ran at power up.

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        • copiertec
          Service Manager

          Site Contributor
          1,000+ Posts
          • Jan 2016
          • 2184

          #5
          Re: Ricoh MP C2004 registration issue?

          Originally posted by slimslob
          From looking at your sample I would say that you have multiple problems. The color lines are most likely caused by a dirty cleaning blade in the ITB cleaning unit. If you don't fix that soon it is going to damage the belt if it hasn't already. You may need to replace or rebuild the cleaning unit as the blade might already be damaged.

          Next you have a dirty ID sensor assembly, probably caused by the toner left on the ITB by the cleaning unit. There is a distinct possibility that just properly cleaning the entire assembly will pull the registration back in when pro con is ran at power up.
          Thanks Slim, The paper is running A3 orientation so those lines are from top to bottom and images are being cleaned off by the blade. I am going to remove the cleaning unit and also make sure the ITB is turning properly as well.

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36804

            #6
            Re: Ricoh MP C2004 registration issue?

            Originally posted by copiertec
            Thanks Slim, The paper is running A3 orientation so those lines are from top to bottom and images are being cleaned off by the blade. I am going to remove the cleaning unit and also make sure the ITB is turning properly as well.
            Every time I have seen lines like that it has been either a damaged, nicks, or paper scraps on the blade.

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            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1756

              #7
              Re: Ricoh MP C2004 registration issue?

              The colored lines don't go all the way to the edge of the paper.

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              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 36804

                #8
                Re: Ricoh MP C2004 registration issue?

                Originally posted by anothertech
                The colored lines don't go all the way to the edge of the paper.
                That being the case you have 4 PCU with bad charge rollers.

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                • copiertec
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jan 2016
                  • 2184

                  #9
                  Re: Ricoh MP C2004 registration issue?

                  I just looked at the scans, the office crew did not clean the glass here are the revised images. The paper is running A3 though the copier. Sorry about thatTake 2.pdf

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                  • slimslob
                    Retired

                    Site Contributor
                    25,000+ Posts
                    • May 2013
                    • 36804

                    #10
                    Re: Ricoh MP C2004 registration issue?

                    Originally posted by copiertec
                    I just looked at the scans, the office crew did not clean the glass here are the revised images. The paper is running A3 though the copier. Sorry about that[ATTACH]60085[/ATTACH]
                    If the color squares sheet was initially printed LEF, a dirty ID sensor is still the most likely cause of the color registration problem. Forced line position will fail if the sensor is dirty.

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                    • emiliorsg
                      Trusted Tech

                      100+ Posts
                      • Jul 2018
                      • 141

                      #11
                      Re: Ricoh MP C2004 registration issue?

                      It seems that you have a bk PCU that is going hard and is causing a color registration failure. Try another PCU.

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                      • copiertec
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Jan 2016
                        • 2184

                        #12
                        Re: Ricoh MP C2004 registration issue?

                        Originally posted by slimslob
                        If the color squares sheet was initially printed LEF, a dirty ID sensor is still the most likely cause of the color registration problem. Forced line position will fail if the sensor is dirty.
                        Where is the ID sensor located? I did vacuum out the copier, maybe I missed it. I found it. It's located above the transfer belt assembly, I will clean this as well.
                        Last edited by copiertec; 10-10-2023, 12:15 PM.

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                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1677

                          #13
                          Re: Ricoh MP C2004 registration issue?

                          Originally posted by copiertec
                          Where is the ID sensor located? I did vacuum out the copier, maybe I missed it. I found it. It's located above the transfer belt assembly, I will clean this as well.

                          mamma mia! what a mess!...in my opinion there is something wrong there!...is the PM counter real?
                          however the ID sensors are the ones in the photo, you have to clean all 3 slides, then try to do this in sequence


                          sp 2-111-004 forced line adjustment
                          sp 2-194-007 check registration 0=ok 1=ng
                          sp 2-194-(010 to 013) check music result for each sensor
                          0=not executed
                          1=ok (they must all be 1!)
                          2=unable to execute
                          3=number of line less than the model
                          4=out of range
                          P.S
                          Personally, they seem like more PCDUs that need replacing

                          ID sensor.jpg
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

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                          • slimslob
                            Retired

                            Site Contributor
                            25,000+ Posts
                            • May 2013
                            • 36804

                            #14
                            Re: Ricoh MP C2004 registration issue?

                            Considering that it is a MP C2004, the black PCU is definitely beyond PM count. The color PCU are at 63%, unless they do a lot of 1 & 2 page jobs in which case the distance count might be over 100%.

                            PCU (K) PM 60K
                            PCU (C,M,Y) 48K

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                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8101

                              #15
                              Re: Ricoh MP C2004 registration issue?

                              Originally posted by copiertec
                              I just looked at the scans, the office crew did not clean the glass here are the revised images. The paper is running A3 though the copier. Sorry about that[ATTACH]60085[/ATTACH]

                              From this sample it looks like the transfer belt is stalling. Take the unit out & check it turns freely by hand.

                              But as I said previously remove & vacuum out the cleaning unit etc.
                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

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