MPC 2050 Original size not recognized from glass

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  • nobody-here
    Trusted Tech

    Site Contributor
    100+ Posts
    • Mar 2008
    • 237

    #1

    [Misc] MPC 2050 Original size not recognized from glass

    Hi guys,

    we're having such a problem on original paper size recognition onto 2 MPC2050.
    The problem looks solved by cleaning CCD but after few hours it came back.
    We changed both optical sensors and re-cleaned CDD with no issue.

    Any clue or advice.

    Thanks

    Vincenzo
    Last edited by nobody-here; 08-01-2011, 01:52 PM. Reason: wrong title
    29 rouge unpair manque.... cous cous....
  • Fearless V K
    Senior Tech

    500+ Posts
    • May 2007
    • 620

    #2
    Re: MPC 2050 Original size not recognized from glass

    May have something to do with the adf position sensor.
    Don't take that toner with me!

    Comment

    • nobody-here
      Trusted Tech

      Site Contributor
      100+ Posts
      • Mar 2008
      • 237

      #3
      Re: MPC 2050 Original size not recognized from glass

      Thanks in advance.

      We checked ADF position and is ok.
      Then we checked sp-4-301 and is looking strange...value is always "00001" even without paper on glass.
      But sensors are new. Any clue?

      Vincenzo
      29 rouge unpair manque.... cous cous....

      Comment

      • mikadonovan
        Senior Tech

        Site Contributor
        2,500+ Posts
        • May 2008
        • 2931

        #4
        Re: MPC 2050 Original size not recognized from glass

        I am not very familiar with this particular model, but normally on-the-glass original size is detected by the original length and original width sensors that are under the glass. There should be 3 length sensors and 2 width sensors. The CCD has nothing to do with it. As previously mentioned, the sensors are turned on by the ADF platen cover sensor. (open/closed). If your reading 00001 with nothing on the glass you have a problem with width sensor #2. Check your connectors or replace it.
        NEVER ASSUME ANYTHING

        Comment

        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3973

          #5
          Re: MPC 2050 Original size not recognized from glass

          Originally posted by nobody-here
          Hi guys,

          we're having such a problem on original paper size recognition onto 2 MPC2050.
          The problem looks solved by cleaning CCD but after few hours it came back.
          We changed both optical sensors and re-cleaned CDD with no issue.

          Any clue or advice.

          Thanks

          Vincenzo
          I just picked up an MP C3500 to refurbish, and it had the exact same problem....updating firmware solved it.

          Comment

          • mikadonovan
            Senior Tech

            Site Contributor
            2,500+ Posts
            • May 2008
            • 2931

            #6
            Re: MPC 2050 Original size not recognized from glass

            Originally posted by sandmanmac
            I just picked up an MP C3500 to refurbish, and it had the exact same problem....updating firmware solved it.
            That's good info. I have several MPC3500's in the field, but I've not run into that yet.
            NEVER ASSUME ANYTHING

            Comment

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