MX2300-2700's using a lot of toner.

[Ricefoxnz]

Most of our MX's (we have over 90 of em around the place) seem to be using a lot more than sharp says they will do, the machines are all running flawlessly as far as we are concerned. Anyone know of any over toning issues? The machines are not dirty at all.

Thanks!

[tmaged]

They will have a tendency to over tone with the Fiery attached or if the calibrations aren't kept pretty current. You'll usually notice they won't fuse properly if they are overtoning.
One other thing to keep in mind is the fact that the toner consumption is based on 5% coverage on the page. That's pretty low especially if doing much color. I can't remember if there is a place to show average percent of toner coverage per page. If I can find one, I'll let you know. I work on too damn many machines and they all run together !!

[Ricefoxnz]

I can't remember if there is a place to show average percent of toner coverage per page

That info would be fantastic thanks mate!

[OMD-227]

Tony is spot-on about the 5% coverage basis and the PEX Fiery's. They are always darker.
The Pastels & C-Jupiters dont have a PTC like the C-Dragon, so there is alot of toner on the transfer belt that actually doesn't go onto the page.... it actually gets cleaned off and transported to the waste toner bottle. A machine with a PTC will have a better transfer of toner, meaning a smaller amount of toner wastage... eg, less toner consumption.
We have over 1000 MX's over the pond here and they all chew through toner like no-ones business.... its just the nature of the beast.
If they are running well like you said, you have nothing to worry about.

[tmaged]

I can't find anywhere on this machine that give toner coverage. I know Toshiba & Kyocera both do. I may have been confusing it with them.
Do you know of anywhere Wazza ?

[OMD-227]

Hi Tony,

No Sharp MX machine has a facility through any means, hardware or software, to show your average toner consumption. Yes, it would be great if it did, but these models definitely dont have that function.
I have heard of other brands which have a pixel counter software program, which would give a % of toner use per page. Sounds like a good idea, but cant really see a point in this when pretty much every single client gets 'free' toner for their machine, so they dont care how much toner they are using.... they wouldnt need this function. We'd be the only ones interested.

[tmaged]

Sounds like a good idea, but cant really see a point in this when pretty much every single client gets 'free' toner for their machine, so they dont care how much toner they are using.... they wouldnt need this function. We'd be the only ones interested.

I agree. There are only a few instances where it be valuable. Otherwise it's not of much use.

[Ricefoxnz]

Hi Tony,

No Sharp MX machine has a facility through any means, hardware or software, to show your average toner consumption. Yes, it would be great if it did, but these models definitely dont have that function.
I have heard of other brands which have a pixel counter software program, which would give a % of toner use per page. Sounds like a good idea, but cant really see a point in this when pretty much every single client gets 'free' toner for their machine, so they dont care how much toner they are using.... they wouldnt need this function. We'd be the only ones interested.

This is our problem, the clients are going through toner like mad, doing full page colour prints, and the machines are not economical at all to run with the cost of the toner.

What do you guys do to prevent this?

[Ricefoxnz]

I.E do you say to your clients "no full colour copiers!"

[blackcat4866]

This probably won't help you.

On the Kyocera machines (which do track fill% average) we have a clause which bills for any toner over the 5% benchmark.

I have been checking the numbers lately. The machine with the heaviest fill that I expected to be @ 20% fill or more was only 8%. This only proves that I'm not a very good judge of image fill% average.

[Ricefoxnz]

That would be perfect, maybe we can hit up sharp to get something done!

[rancore]

try using the toner save mode in the user programs ..i am pretty sure this machine has it...if i supplied toner ,i would set it to toner save...tell them it is environmentally concious if they find out...

[Ricefoxnz]

Well thanks a lot for all the help guys, was all really helpful!

Cheers

[OMD-227]

Hi Ricefoxnz...

Maybe a silly question.... but why are you offering color copiers not including toner in the monthly click charges?? You seem to be shooting yourself in the foot.
Bump up the charges, put this client on Toner Included. It'll pay for itself in no time.
Got over 1000 of the MX's over here.... Every single one of them is Including Toner in their contract. Clients want more toner.... let 'em have it mate.
Keep 'em happy and you will be happy.

How you go about doing such a contract change, I have no idea. Have a chat with your sales guys.

Other than that, I can totally agree with you, as I said in my earlier post here, the MX's are a toner hungry beast. Always put them on Including Toner.

Thats just my 2 cents. All the best mate.

ANZAC Proud.

[MHeon71]

I have just learned in Sharp class that you must do a CA after doing the 25-2. Hitting the CA after 25-2 locks in the value. If you do not lock the value the settings may change and usually overtone. This only applies to the MX series and I do not know if this will help you at all. At the end of the stir, I believe you should end up with 128 +/- 1.