I've got one here that I hope someone can help me with...
I attached photos so you can see the issue. This is an ARM207, probably 4-5 years old. It is leaving a line from front frame to rear frame on the lead edge that is about 1" to 1.5" from the lead edge. This customer runs over 100 checks through tray 1 twice a week. They have done this since they bought the machine. They print them from the computer. On their checks the line is usually pretty fiant but it will typically run across the entire page from front to rear. In the attached copies the only spot that you see the line is in the printed areas. It usually doesnt happen on the first page out, but you notice it get worse and worse each page after that. I uploaded a 10 page copy job of the same original so you can see. I have replaced: Fuser, Drum, Process Unit, Cleaning Blade, DV box, DV. I have also tried to run the copies out of the bypass tray with the same problem. I got a call yesterday from the customer saying that the machine is now making a faint noise as the copy is coming out to the exit tray. She said it sounds like something is running. Im wondering if the cleaning blade needs some powder on it but dont know if that would correct the line. Any input is appreciated.
Thanks
ARM207.pdf
I attached photos so you can see the issue. This is an ARM207, probably 4-5 years old. It is leaving a line from front frame to rear frame on the lead edge that is about 1" to 1.5" from the lead edge. This customer runs over 100 checks through tray 1 twice a week. They have done this since they bought the machine. They print them from the computer. On their checks the line is usually pretty fiant but it will typically run across the entire page from front to rear. In the attached copies the only spot that you see the line is in the printed areas. It usually doesnt happen on the first page out, but you notice it get worse and worse each page after that. I uploaded a 10 page copy job of the same original so you can see. I have replaced: Fuser, Drum, Process Unit, Cleaning Blade, DV box, DV. I have also tried to run the copies out of the bypass tray with the same problem. I got a call yesterday from the customer saying that the machine is now making a faint noise as the copy is coming out to the exit tray. She said it sounds like something is running. Im wondering if the cleaning blade needs some powder on it but dont know if that would correct the line. Any input is appreciated.
Thanks
ARM207.pdf
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