Customer called with message of jam and spring off machine. I went there thinking spring on fuser gate but saw it was pressure spring on front of pickup unit on ADF. I had left screws off cover or that would not have happened. After reinstalling spring I got "check spf/rspf" message and performed OC float level sim 41/06 but result was err preceded by previous value of 5280 or 5280 err.
I thought I was supposed to do another simulation which was possibly supposed to be executed first but didn't have manual and decided to leave and return tomorrow. Am I supposed to do shading sim first or is it a matter of cleaning underside of doc feeder and checking optical unit for something irregular. Also I guess I should make sure scanner is going out far enough.
Please give input as call is at a distance and I just delivered machine last week and it was working well and has only 7k on it.Frank/ActionPhotocopy
I thought I was supposed to do another simulation which was possibly supposed to be executed first but didn't have manual and decided to leave and return tomorrow. Am I supposed to do shading sim first or is it a matter of cleaning underside of doc feeder and checking optical unit for something irregular. Also I guess I should make sure scanner is going out far enough.
Please give input as call is at a distance and I just delivered machine last week and it was working well and has only 7k on it.Frank/ActionPhotocopy
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