Imagistics 4510 Questions

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  • NCArt
    Mountain Tech

    50+ Posts
    • May 2008
    • 81

    #1

    Imagistics 4510 Questions

    I have an Imagistics 4510 (ARM450) at my post. I need to know if the AR450NT cartrage is usable in this machine, and does a product key have to be issued by Oce, or can I get one from Sharp (for MX-NSX1). Also, does the firmware upgrade have to come from Oce or can I use Sharp's for the 450.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22929

    #2
    Those are all excellent questions. I've only seen these machines from the Sharp side of the fence, so I can't make any comparisons.

    This is just speculation: I'm thinking Oce' will want to issue their own product keys. The firmware is probably identical. The toner cartridges probably have a different drive coupler preventing interchanging of cartridges. I don't think the CRUM chips are a problem, just the couplers.

    I'll be interested in the responses. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • jpcopy
      Trusted Tech

      250+ Posts
      • Apr 2006
      • 256

      #3
      It is the crum chip. the sharp cartridge will fit if you break two small blades off the drum unit where the cartridge slides in. if you catch the toner nearly empty you can reuse the crum chip of the imagistics toner cartridge and use it on the sharp cartridge. if machine goes into adding toner, with no toner in the cartridge, it will blow the crum chip after so long of time. a used crum chip that is not blown will for for at least one more cartridge. don't know about the firmware. wish I did.

      Comment

      • hollisizer

        #4
        I was considering buying some used imagistics equip and in doing some research this is what I found good luck!
        From What I understand ImageWorks has a compatible Toner that works for this model 1-800-805-3526...
        firmware issues may be answered by Copier clearence Center in CA. 1-916-923-6355
        (They sale used imagistics equip)

        Comment

        • NCArt
          Mountain Tech

          50+ Posts
          • May 2008
          • 81

          #5
          Originally posted by hollisizer
          I was considering buying some used imagistics equip and in doing some research this is what I found good luck!
          From What I understand ImageWorks has a compatible Toner that works for this model 1-800-805-3526...
          firmware issues may be answered by Copier clearence Center in CA. 1-916-923-6355
          (They sale used imagistics equip)
          I'll look them up, thanks! The cartridge in the machine now shows between 50-25% so I'll wait until it drops below 25% then refill it with the toner from the Sharp cartridge.

          I'm going to try and get a product key for this machine from Sharp, I'll let everyone know if it worked or not.

          Comment

          • Toner Boy
            Trusted Tech

            Site Contributor
            250+ Posts
            • Aug 2007
            • 357

            #6
            The firmware for most of the machine may work individually but if the SCANNER firmware is written with the Sharp version you will probably have a Sharp screen pop up on initialization. Your Custom Settings printout will show Sharp instead of Imagistics. Whether this matters to the customer or not is questionable.
            Also, the firmware may effect the way the chip is read on the cartridge? or may not be compatible with the PCU board.
            I heard that Hytec can modify the PCU board to accept Sharp toner.

            The Sharp product keys are issued to match the engine number of the machine. Sharp machines have serial numbers that begin with a number and end with a number from 0-9 or an X or Y (Y is for December, the first number, if is a 4 for example, would indicate 2004 model).

            I think the Imagistics box will have a Sharp style engine number but don't know if the numbers will have been restricted to only work with OCE product codes. Hopefully you have another Sharp machine you can use the scanner key on if it doesn't work.

            You may need an OCE dealer to process an application number through their website access to give you the actual product key to enter into the machine.

            Also, I was under the impression that most of the Imagistics machines came standard with a 10GB hard drive and the AR-NSX1 scan kit pre-installed.
            Blah, Blah, Blah...

            Comment

            • NCArt
              Mountain Tech

              50+ Posts
              • May 2008
              • 81

              #7
              The machine is installed at the local American Legion Post, which I donated and I'm the commander. I haven't had the time to try these experiments yet, but I will try it! I'm like blackcat, a Sharp tech for the last 8 years, but I have never tried to anything like this.

              Comment

              • JONATHAN

                #8
                imagistics 4510

                toner for sharp doesnt work for imagistics 4510(unless chip is replace..product key also you have to get from oce imagistics because its base on a serial no .and G no.evrything else is the same

                Comment

                • JONATHAN

                  #9
                  Question sharp arm450 jamming in lcc

                  I have a machine sharp ARM450 keeps in jamming in the LCC tray (left side) the right side is working great but when they add paper in the left side keeps jamming, it will work probaly 10 copies then jam again..i repace rollers left motor samething...anybody seen this

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22929

                    #10
                    I've fixed a few of these AR-D13N/D14 decks with vertical path rollers (jam codes MPFDNTD).

                    I've had two of these decks that jammed ~1 of 50 pgs. Between two us us every single part between the left deck and the registration assy were replaced (and still jammed). We even put a different deck under one of them, and it still jammed.

                    In the end both these machines were traded in. I realize that this doesn't help you much. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • Toner Boy
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Aug 2007
                      • 357

                      #11
                      We fixed one by replacing the long belt that drives tray 3 (left side LCC feed). It was slipping and you could barely hear it once in a while. Never liked those things.
                      Also, the guide bar that holds the pinch rollers against the lowest vertical path rollers of the main engine cube was modified. It used to be made of a clear plastic that kind of flopped around and warped. The replacement one made of grey plastic was better. May or may not be related.

                      The vertical path door on the left side also had silver pressure springs applying pressure to the white vertical pinch rollers. These were modified and the new style has a black coating on the springs. Stronger tension. You can try to hold the door in with your hands while operating it if it is a frequent jammer. That might lead you in the right direction.
                      3-tray desks were much more reliable.

                      Comment

                      • NCArt
                        Mountain Tech

                        50+ Posts
                        • May 2008
                        • 81

                        #12
                        Update on experiments..... You cannot get a valid product key through Sharp for this machine. I used the machine serial number but said it was the Sharp eqivalent (ARM450U) but when I put the product key in, the MPF said it was not valid. I'm not even going to attempt a firmware upgrade now.

                        Comment

                        • Jaws
                          Trusted Tech

                          100+ Posts
                          • Oct 2007
                          • 235

                          #13
                          Sharp toner should work

                          I have a tons of Ar-m's, and just recently found one of theses Imagistics Im4510 in a customers office.

                          He wants cheaper toner and for me to fix the squeak. While fixing the squeak I tried an image unit out of one of our sharps. Turns out the toner would not fit. Found four metal tabs , on the image unit, that can be bent down for a combination of different manufactures. Bent all the tabs up and then the toner slid in no problem.

                          Also used my sharp desk disc to setup scanning for this machine. No problem.

                          I would bet the chip is the same. You just need to modify the image unit tabs.

                          Comment

                          • NCArt
                            Mountain Tech

                            50+ Posts
                            • May 2008
                            • 81

                            #14
                            [quote=Jaws;44350]

                            Also used my sharp desk disc to setup scanning for this machine. No problem.

                            quote]

                            I'm using the Sharp Desk Program with the scanner trial. What I need to do is to enable the network scanning in the MPF, we are trying to scan in all of our post records, and there are approxiately 5k items to scan.

                            Comment

                            • Jaws
                              Trusted Tech

                              100+ Posts
                              • Oct 2007
                              • 235

                              #15
                              Reply

                              Customer bought the scan function just never had it installed on computer.

                              You will probably have to buy the license from imagistics.

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