Toshiba 1057 ADF jam (Sharp MXM)

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  • Rusty.Harris
    Senior Tech

    Site Contributor
    500+ Posts
    • Jan 2021
    • 610
    #1

    Toshiba 1057 ADF jam (Sharp MXM)

    Customer called with a doc feed jam. Of course when I get there the key op is no where to be found.
    It's in a steel plant, so the first thing after not finding anything was to blow out the dirt/dust on all of
    the sensors. Still wasn't getting anywhere and someone said you find it? I said I can't find anything
    yet. Then he said it was a plastic bag with a tiny piece of paper that got in there, we think it was stuck
    here (pointing at the pickup rollers).
    I popped the top cover off, pulled the metal plate to remove the pickup/feed roller and this is what was
    jammed inside. Funny, I don't remember seeing this on the list of approved materials for the ADF. LOL


    Mueller_1057.jpg
    Tags: adf, find, jam, materials, stuck
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22952
      #2
      Re: Toshiba 1057 ADF jam (Sharp MXM)

      Funny! It probably dropped on a stack of originals, fed in ... but not out. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • mojorolla
          The Wolf

          2,500+ Posts
          • Jan 2010
          • 2571
          #3
          Re: Toshiba 1057 ADF jam (Sharp MXM)

          Having removed lettuce from an ADF once, nothing surprises me when hunting through a document feeder.


          Failing to plan is planning to fail!!!

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22952
              #4
              Re: Toshiba 1057 ADF jam (Sharp MXM)

              I think my favorite was a 3" x 5" recipe card in a DF. When I suggested that the problem might be a recipe card, the enduser stated unequivocally that she has NEVER fed a recipe card through the DF. Then I showed her the recipe card.

              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Rusty.Harris
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2021
                  • 610
                  #5
                  Re: Toshiba 1057 ADF jam (Sharp MXM)

                  Originally posted by mojorolla
                  Having removed lettuce from an ADF once, nothing surprises me when hunting through a document feeder.



                  Funniest/weirdest one I had once once I was working on a E-352 in a hospital, the BLOOD LAB (that part is important).
                  I was just finishing it up, cleaning and what not...found a FRENCH FRIE in the ADF!
                  Boy! I could just see something like this. Mr. Smith, we got your blood work back from the lab, your cholesterol level is
                  603. We are puzzled how you are still alive.
                  FOOD allowed in a BLOOD LAB??

                    Comment

                    • Vincent128
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Sep 2015
                      • 345
                      #6
                      Re: Toshiba 1057 ADF jam (Sharp MXM)

                      I used to have copiers at a chicken processing plant....you don't want to know.

                        Comment

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