eStudio 850 Smudge

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1617

    #1

    eStudio 850 Smudge

    We have an eStudio 850 at a client that is making poor copy/print quality. Longer it runs, worse it gets. We put in new DV, new drum, drum brush, etc. Was fine for about a week and then went bad again. Any ideas what is the deal with this beast?

    Thank you to all!

    Kelly
  • Mikey
    Technician

    50+ Posts
    • Sep 2009
    • 54

    #2
    Hi, It's like a nightmare on that machine! Do you mind if I ask you if you use genuine parts? If yes try this: Press and hold 0 and 4 while turning on power. Enter the codes 111, 113, and 142. If the output is good then concentrate on the scanner side. If bad, check the primary, transfer and separation chargers. Check the HV potentials. Refer to the service manuals. I hope this helps. Pls share your SM with me if you don't mind. Kindly send it to my email address: mixigould@yahoo.com. Thanks.

    Comment

    • Mikey
      Technician

      50+ Posts
      • Sep 2009
      • 54

      #3
      Check also the toner hopper assembly. Maybe the toner jumps out and smeared the copies. Some foams maybe melted already.

      Comment

      • ivovb
        Senior Tech

        500+ Posts
        • Apr 2008
        • 695

        #4
        After replacing dev and other consumables did You:
        1. clean optics, laser slit glass, laser mirrors?
        2. clear respective counters?
        3. make ATS adjustment (05-200) and IQC adj (05-290)?
        4. stop a copy between drum and fuser to see where the problem comes from?

        What about transfer belt - did You change it, too?
        Can You provide scanned picture of the problem?

        BR
        I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

        Comment

        • ToshibaTech
          Senior Tech

          500+ Posts
          • Apr 2007
          • 580

          #5
          In addition to all the above it's helpful to sand/scotchbrite the mag rollers really good. Also if you have the SH/SM then you can look up the codes to turn OFF IQC and SPC and Humidity control. I have had -really- good luck on older machines just turning it off and letting it run. By good luck I mean night and day difference just after turning the codes off, your mileage may vary!
          I will not give you service manuals or firmware.

          Comment

          • ivovb
            Senior Tech

            500+ Posts
            • Apr 2008
            • 695

            #6
            check your mail.

            BR
            I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

            Comment

            • scepter2112
              Technician

              50+ Posts
              • May 2009
              • 72

              #7
              I had one give me really skrewy problems. Turned out to be loose drum shaft, Transfer belt was driving drum so it worked sometimes but most of the time gave a host of CQ problems. There is a tech pub, it is an old one so it is in archives.

              Comment

              • mrfuser
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2007
                • 1617

                #8
                850 smudges

                Seems like bias for charge and dv are backwards. Either bad hvt or reversed plugs. Is it possible to reverse plugs?
                Maybe previous tech swapped?

                Kelly

                Comment

                • Mikey
                  Technician

                  50+ Posts
                  • Sep 2009
                  • 54

                  #9
                  Yes you may have problem with bias voltage or the HV potentials. Maybe inconsistent output! And maybe the tranfer connector was swapped with the separation connector. Refer to the SM.

                  Comment

                  • mrfuser
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • May 2007
                    • 1617

                    #10
                    Anyone have a good used High Voltage Power supply board for an estudio 850?

                    thanks

                    Kelly

                    Comment

                    • ToshibaTech
                      Senior Tech

                      500+ Posts
                      • Apr 2007
                      • 580

                      #11
                      If you can't find a HVPS then I would def. look at scotchbrit-ing the mag rollers and try flipping off IQC and SPC just to see what happens.
                      I will not give you service manuals or firmware.

                      Comment

                      • mrfuser
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • May 2007
                        • 1617

                        #12
                        I ordered another HV PS from Hytec. Hope this is the troublemaker!

                        Comment

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