Problem with finisher on estudio 230

[Guest]

Hi folks,

I've got a secondhand toshiba estudio 230.

The finisher attached to the machine seems unable to scroll up and down properly. When the machine first starts it makes several clicking sounds and then eventually starts to scroll the top tray up and down. The problem is that it appears to scroll up okay but becomes stuck whenever the tray is supposed to scroll back down.

I'm not entirely certain what is wrong. Initially I thought that perhaps the little gears on the side were not working properly but after taking the cap off and watching the gears spin whilst the finisher is trying to configure itself, this does not seem to be the problem.

After playing around with it for a bit, I have worked out that if I push the tray inward a bit then it will scroll up and down without a problem. It looks as though the tray may be dropping down too low and should be tighted somehow - but I can't see anything that I could tighten to resolve the problem.

If I don't push the tray in whilst the finisher is readying itself to for a copy or print job, I end up getting a message on the screen telling me to contact a technician.

I have two questions:

1. Does anyone have any suggestions about how I might try to fix this problem (which hopefully I have explained sufficiently clearly). I would rather not incur the expense of a technician. The cost of freighting this copier to my place and buying a new toner have together already cost twice as much as what I bought the machine secondhand for in the first place;

2. Alternatively, is there a way I could perhaps configure the copier so that it does not need to dispense anything to the finisher but rather to the tray below the glass area where I assume faxes or fax transmission sheets are usually printed to (not sure what you call this).


TIA

[JustManuals]

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Paul@justmanuals.com

[Mr Spock]

Depending on which finisher you have depends on the solution.
If it is the floor finisher then it it probably a bad motor and will cost 100-150 retail for the motor and 1/2 hour labor.

If it is the hanging finisher, then it sounds like the guide plates that raise and lower the trays are bent. The only solution, to fix this, is to replace the two guide plates (one front one rear). This will cost about 50- 75 for each retail and about 1 1/2 hours of labor.

The other option is to turn the machine off. Remove the finisher and the bridge unit and run the machine without that option.

[Lambo]

Thanks Mr Spock.

I wasn't too sure if I could run the machine without the finisher but eventually worked out that I could simply disengage the plug for the finisher and still use the machine. At least it's working for the time being.

The finisher itself is a hanging finisher I think - it is attached to the side of the machine and seems to hang off it.

Thanks again.

[ToshibaTech]

When/if you change the plates there is a little roller on the rear side of the tracks, it gets wore and allows too much play in the trays. The tray flops outward and can't get good drive, that's why when you push the trays "in" they move, because you are forcing the gearing to mesh better. It's not fun to change the roller out. It's all one part on the rear side of each -tray- which is the metal bracket, gears, and then on the back side the little roller. You have to tear most of the finisher into pieces to change it out, it pulls out the bottom of the finisher over the tracks. I would definitely get a trained tech to do it for you if you are not one already, or like spock said just unplug it if you can deal with manually stapling and not having offsetting of your stacks. As a technician I'd love if my customers would say "oh just unplug the thing"

[Lambo]

Thanks ToshibaTech,

One thing I forgot to mention in my original post is that although the tray moves up and down with the tray pushed, in the movement downward is not at all smooth, ie instead of a slow deliberate mechanical lowering of the tray the tray just "falls" to the lower position. Given your comments, I'd hazard a guess that its probably a problem with the rollers more than anything else.

Its starting to sound like it'll involve more cost and complication than its worth to fix this thing, so I guess I'll just leave the darn thing unplugged. The copying scanning and printing functions work without it anyways.


Regards