HP DesignJet T790 stuck at 33 or 34%. (sometimes it show 08:04 error)

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  • Keeper
    Junior Member
    • Apr 2022
    • 2

    #1

    HP DesignJet T790 stuck at 33 or 34%. (sometimes it show 08:04 error)

    Hi there!
    I need help with HP DesignJet T790. It stuck during initialization. Usually at 33 or 34%. Sometimes it show 08:04 error during initialization. Sometimes initialization process finishes completely, but in couple of minutes it show 08:04 error.
    What is that? Formatter board? HDD?

    Thank you in advance.
  • Lance15
    Service Manager

    Site Contributor
    1,000+ Posts
    • Jun 2015
    • 1083

    #2
    Re: HP DesignJet T790 stuck at 33 or 34%. (sometimes it show 08:04 error)

    See if this PDF helps.

    T770, T790, T1300 and T2300 - Front Panel Hangs at 1% and After a Few Minutes Displays Error 08_.pdf

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    • Kiran Otter
      Service Manager

      Site Contributor
      VIP Subscriber
      1,000+ Posts
      • Dec 2013
      • 1106

      #3
      Re: HP DesignJet T790 stuck at 33 or 34%. (sometimes it show 08:04 error)

      My money would be on the hard drive failing. CR650-67001 Designjet T790, T1300 SATA Hard Disk Drive with FIRMWARE (

      You can try removing the printheads and ink cartridges, just to rule out a consumable.

      Kiran

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