M3035xs Grinding Noise

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  • Natebond
    Technician
    • Feb 2011
    • 16

    #1

    M3035xs Grinding Noise

    I'm having trouble with my M3035xs MFP. It started making a horrible grinding noise recently. I have read that this is a common problem with this type of printer. I saw in this post the parts that I need to fix it: http://www.copytechnet.com/forums/hp...r-parts-2.html

    I have a couple of questions about ordering the parts and the repair. I looked at TSA World and the K3740 part I can find no problem, but when I looked for KP3005 it gives me a paper feed kit which I don't believe is what I need. Per BlackCat's post it looks like I would need new gears and bushings.
    I was wondering if I'm correct in this or do I need to replace the paper feed to stop the grinding?

    My other question is where are the bushings located that need replacing? I can see all of the gears but I can't seem to find the bushings.
    Last edited by Natebond; 02-07-2011, 10:24 PM.
  • I3FusionGuy
    Technician

    50+ Posts
    • Jun 2009
    • 71

    #2
    The bushings are in the fuser, on the pressure roller. KP3005X is the part number for the kit.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22929

      #3
      Confirm. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from
        Just Manuals | The Internet's largest collection of manuals | Instant Downloads

        Paul@justmanuals.com

        Comment

        • prntrfxr
          Service Manager

          1,000+ Posts
          • Apr 2008
          • 1627

          #5
          They have altered our website to show the KP3005X under the parts lookup for M3035 printer. All of our parts are still being added to the new website, so some things have not been added yet. If you notice any more missing, send me a PM and I'll let the appropriate people know about it so we can get it changed.
          Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

          Comment

          • Natebond
            Technician
            • Feb 2011
            • 16

            #6
            So what part is actually causing the grinding noise?
            Would I just need to replace the bushings? Or is it better to just replace all of the gears even if they don't appear worn?

            Also is there a diagram to show how to replace the bushings in the fuser?

            Thanks for all of the help.

            Comment

            • I3FusionGuy
              Technician

              50+ Posts
              • Jun 2009
              • 71

              #7
              Since you have them, replace them. Its cake once it is in front of you!

              The bushings are easy...just take the two paper guides off the fuser, take the spring loaded top off, replace pressure roller bushings. Its super easy. Just be careful not to break the fixing film.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22929

                #8
                There are perhaps 10 parts in the kit, and they will all be worn to some degree. The bushings are often worn through to the frame, and break in half. The various gears wear at the bore.

                Don't overthink this. Install the kit. It works. The End. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • I3FusionGuy
                  Technician

                  50+ Posts
                  • Jun 2009
                  • 71

                  #9
                  I had one so bad that the bushings on the gear side was totally gone - the frame actually carved a ring into the softer axle metal of the pressure roller! It was noisy, but it still worked. On that one, I had to replace the fuser!

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22929

                    #10
                    Originally posted by I3FusionGuy
                    I had one so bad that the bushings on the gear side was totally gone - the frame actually carved a ring into the softer axle metal of the pressure roller! It was noisy, but it still worked. On that one, I had to replace the fuser!
                    Yeah, me too.
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • prntrfxr
                      Service Manager

                      1,000+ Posts
                      • Apr 2008
                      • 1627

                      #11
                      The bushings are a weakness in HP fusers as of late. The bushings create movement and vibration, which damages the gears. I believe this is the problem behind the HP 42XX/43XX series machines need for swing plate assemblies, too.
                      Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

                      Comment

                      • landspeeder
                        Trusted Tech

                        250+ Posts
                        • Feb 2010
                        • 355

                        #12
                        I wasn't a beleiver on this too simple fix...but BlackCat4866 set me straight..and what shocked me even more...he was correct it works!!
                        You never realize how cheap a professional is until after you let an amateur do it.... and
                        if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

                        Comment

                        • landspeeder
                          Trusted Tech

                          250+ Posts
                          • Feb 2010
                          • 355

                          #13
                          Also the idea Prntrfxr has about fuser bushings and swing arm failures is a very interesting observation....have to look into this one and try changing the bushings on a target few and compare over the next few months...thanks for the idea!!
                          You never realize how cheap a professional is until after you let an amateur do it.... and
                          if this was an easy thing to do then everybody would be doing it! But it isn't and they are not!!

                          Comment

                          • blackcat4866
                            Master Of The Obvious

                            Site Contributor
                            10,000+ Posts
                            • Jul 2007
                            • 22929

                            #14
                            Originally posted by prntrfxr
                            The bushings are a weakness in HP fusers as of late. The bushings create movement and vibration, which damages the gears. I believe this is the problem behind the HP 42XX/43XX series machines need for swing plate assemblies, too.
                            Could it have something to do with the fact that this is basically the same drive train as the HP4, yet instead if turning at 10 ppm its turning at 45 ppm? Hey, HP! Maybe it's time for bearings.
                            Mita figured this out on the DC-1656/2155/3055. Fuser bushings work OK up to 21 ppm, but at 30 ppm they just didn't last. A bearing mod was required.
                            If you'd like a serious answer to your request:
                            1) demonstrate that you've read the manual
                            2) demonstrate that you made some attempt to fix it.
                            3) if you're going to ask about jams include the jam code.
                            4) if you're going to ask about an error code include the error code.
                            5) You are the person onsite. Only you can make observations.

                            blackcat: Master Of The Obvious =^..^=

                            Comment

                            • I3FusionGuy
                              Technician

                              50+ Posts
                              • Jun 2009
                              • 71

                              #15
                              I'll have to get a core and see what size bearings I can rig up!

                              Comment

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