cp3525 with 59.f0 error

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  • JLSam
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by Kay-manie
    Your issue is most likely caused by wrong an-aligned the ribbon cables as shown in the attachment


    [ATTACH=CONFIG]42674[/ATTACH]

    Kay-manie
    Not at all. It's almost ALWAYS that stupid solenoid.

    Sent from my ONEPLUS A5000 using Tapatalk

    Leave a comment:


  • Lance15
    replied
    Re: cp3525 with 59.f0 error

    Your issue is most likely caused by wrong an-aligned the ribbon cables as shown in the attachment

    Ummmmmm, yeah, NO!

    Leave a comment:


  • Kay-manie
    replied
    Re: cp3525 with 59.f0 error

    Your issue is most likely caused by wrong an-aligned the ribbon cables as shown in the attachment


    CP3525 DC Controller.jpg

    Kay-manie

    Leave a comment:


  • Kay-manie
    replied
    Re: cp3525 with 59.f0 error

    Nice of you for the clarification, also let 'theengel' be, forgive his genius innovation (getting the right degree of bend ain't kids play).

    What the Hell, everybody can make their coffee however they prefer.

    Leave a comment:


  • csplinter
    Guest replied
    Re: cp3525 with 59.f0 error

    I've had the same issue as the rest, 59.f0. Upon disassembly it became obvious that the fuser drive solenoid was at fault. I remedied that and put it back together but now I'm getting 52.00 at power on. I checked the event log and there are other errors too.

    In total it shows:
    52.00
    51.20
    51.21
    51.22
    52.23

    This seems to indicate failure every laser scanner simultaneously, which sounds ludicrous. Obviously I re-checked all the connectors on the DC controller, but they're in place.

    If I run a component tests on a laser scanner I hear the high-pitch whir of the motor beginning to spin up, but then it immediately loses power and spins back down. This occurs on every color. Except for once. I tested the magenta and it seemed to spin for a sustained length one time. Feeling that I had no other option, I replaced the DC controller to no avail. And now I'm stumped.

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  • Lance15
    replied
    Re: cp3525 with 59.f0 error

    Just finished my ninth fuser drive assembly over the last three years. At the point now where the manual isn't needed. Attached are pictures of the solenoid from the failed drive assembly. The pad doesn't look squashed, there's no sticky residue. Maybe just a failed solenoid mechanically?


    20180720_084944.jpg20180720_085004.jpg20180720_085035.jpg20180720_085050.jpg

    Leave a comment:


  • collazoscesar
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by theengel
    I hate to point this out, but if you had gotten down to the main drive assembly, and then pulled out the solenoid instead of actually taking off the fuser drive, you would be working again.

    They're making these stupid color machines impossible to fix. Like they do with some cars--riveting parts together so that no once can fix them.
    Ya I agree, I just didn't want to have to pull off that main assembly and deal with gears being misaligned on the main when I went to put it back. I forgot to mention there was a little bit of white gear shavings from the fuser drive so I didn't have much of a choice but to pull it off.

    There definitely making them harder to work on.

    What a horrible job to do, looking forward to the second unit with same issue. Lol

    Leave a comment:


  • theengel
    replied
    Re: cp3525 with 59.f0 error

    I hate to point this out, but if you had gotten down to the main drive assembly, and then pulled out the solenoid instead of actually taking off the fuser drive, you would be working again.

    They're making these stupid color machines impossible to fix. Like they do with some cars--riveting parts together so that no once can fix them.

    Leave a comment:


  • collazoscesar
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by theengel
    I stand corrected. I knew some of the machines had a little window where you could reach the solenoid, but I didn't think the CM4540 was one of them.
    Omg, what a horrible job that was, the worst part about it was the repair was Unsuccessful. I received the new fuser drive and had a hell of a time installing it. Hp was not able to provide a manual on how to remove the fuser drive on a Hp cm4540 so they gave me the instructions on how to remove the main drive assembly and said it's a similar repair. So I tore the thing down, what a mess of cables, I think the dca cables was the most annoying part. Putting back 30 cables on that board was not fun.
    Luckily I didn't have to remove the main drive to get to the fuser drive. the hardest part was trying to remove the old fuser drive, I had to remove the top of the printer to slide the fuser drive out. I did not alter the solenoid only because they are replacing the units in January. When I installed the new fuser drive it was a pain to get it into place, I had to play with it for a long time, at one point one of the gears fell off of the new fuser drive and I believe that is when the repair when to hell. I did not know how to line up the gear that fell off, so i duplicated it to match the old fuser drive. 7 hours later after putting the unit back together, I plugged her in, she started to boot up nicely and it was looking promising then suddenly when it went to calibrate I heard what sounded like a quick gear grind and bang there it was again 59.00.f0, I wanted to flip the machine over but held my composure.

    So mad at Hp for not having instructions for me on how to deinstall and reinstall, even worst not having instructions on how to line up the gears in case one fell off. I'm tempted to take it apart and play with the gears but I'm thinking I would just be wasting my time. you guys weren't kidding about this repair, what a pain. still, have to do this again on the second unit but I really don't know whether to waste my time. Just don't know what to do now.

    Leave a comment:


  • theengel
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by Tina2040


    Good news is that if all you wanted was to fix the 59.00.F0 error, you do not have to replace either the main drive assembly or the fuser drive assembly.

    I stand corrected. I knew some of the machines had a little window where you could reach the solenoid, but I didn't think the CM4540 was one of them.

    Leave a comment:


  • collazoscesar
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by Tina2040
    I found a really good video on how to fix the solenoid, it's not for this printer, but the concept on the solenoid is the same, it's

    If you choose to go with either electrical tape or bending, I'd recommend to give it a depth of about the depth of a dime coin or a quarters coin, if you can manually click on that solenoid about 50 times without it sticking/sticky even once, then you should be good to go
    Hey guys
    Thanks for all the detailed info, pics and videos you guys have provided, It's going to help me so much when it's time to swap these pieces out.
    I appreciate it so much. I haven't received the parts yet but when I do I will let you know how the install went.

    Thanks again
    Cesar

    Leave a comment:


  • Lance15
    replied
    Re: cp3525 with 59.f0 error

    I've done so many of them, it's like replacing a swing plate.......almost.

    I lay it out to the customer and let them decide if they want it done. Just had one that declined the repair.

    Leave a comment:


  • Tina2040
    replied
    Re: cp3525 with 59.f0 error

    I found a really good video on how to fix the solenoid, it's not for this printer, but the concept on the solenoid is the same, it's

    If you choose to go with either electrical tape or bending, I'd recommend to give it a depth of about the depth of a dime coin or a quarters coin, if you can manually click on that solenoid about 50 times without it sticking/sticky even once, then you should be good to go

    Leave a comment:


  • Tina2040
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by collazoscesar
    Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.

    Well, yes and no.

    The HP tech support is right in that you do have to remove the main drive assembly in order to replace the fuser drive assembly, he or she is not wrong.

    However, I am here to tell you that you do not have to remove the main drive assembly or the fuser drive assembly in order to fix this 59.00.F0 error message. Under normal circumstance, I do not advise you to skip steps and take shortcuts and cheats, for example, if you are working on a HP LaserJet 4250 or a LaserJet 4345 MFP and you are trying to replace the swing plate gear assembly, many technicians will try to cheat and only replace that one gear on the swing plate gear assembly, I do not advise on taking shortcuts most of the time, I would say take the time and replace the whole swing plate gear assembly. Take the extra 30~60 minutes and make sure the job is done right, and that the entire assembly is replaced.

    But there are exceptions to every rule, and I believe even the good technicians are allowed to break one every now and then, and still gets Santa to visit your chimney in December (maybe...). In this case with 59.00.F0 error message, and especially on HP LaserJet CM4540 (I fixed a CM4540 in early April 2018 inside an AirForce base), taking off main drive assembly or fuser drive assembly is an incredible challenge, and many times the gears have to be keyed in a very specific way when you put main drive assembly back into the printer. Since I believe that 90% of the time this 59.00.F0 is caused by solenoid sticking, replacing the entire fuser drive assembly just seem a bit redundant and pointless. (I am not willing to say 99%, since if you have a bad Transfer Belt with a bad flag or if the contact on gear assembly that drives the ITB is bad, all those things can cause 59.00.F0 errors as well, but as a few fellow technicians in this thread have pointed out, solenoid is a known issue in many HP laser printers, and since you have two CM4540 that's having this same exact error, I am willing to bet everything (no, I am not willing to bet my cat, she is an exception) that at least one of these two printers' 59.00.F0 is caused by a sticky solenoid.

    Good news is that if all you wanted was to fix the 59.00.F0 error, you do not have to replace either the main drive assembly or the fuser drive assembly. Once you are able to take off High-Voltage-Power-Supply upper, you are pretty much almost there. https://i.imgur.com/em4Y0XX.png shows the location of the solenoid (near the center of the red circle, behind the cables), you do have to move that cable-routing black piece out of the way, and after you move it out of the way, you have to take off two screws and that allows you to take off the back plate of the solenoid, it's stupid that you have no clear view of the solenoid once you clean it, repad it, or bent the metal piece, but it worked for me, if you have a refurbished or new Fuser Drive Assembly, now is the time to practice with it and try to take solenoid off from the backside without ever looking from the gear side. I would highly advise to test your solenoid to make sure that your repadding or bending is perfect before you put it back into the printer, either way you do it, give it about 1 millimeter clearance, where the old foam used to be.

    And there you have it, sorry to be so lengthy about this post, and good luck on fixing those two HP Color LaserJet CM4540, if you have two of those color laser printers that's giving you this error, it's 100% worth it to take half of your day and fix both of them, buying two new quality color laser printers will cost your company at least thousand dollars, unless they are just rich and don't really care, in that case just have them replace both of them and call it quits.

    Have fun !

    Leave a comment:


  • theengel
    replied
    Re: cp3525 with 59.f0 error

    Originally posted by collazoscesar
    Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.
    I believe in this case you have to remove the main drive in order to get to that solenoid. On some of the other machines, you can just remove the top power supply. But I think on this model you have to take off the main drive. Pay careful attention to the gear alignment before reinstalling it.

    It's a big-ass job.

    Leave a comment:

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