C224e Color printing problem

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  • jamaicapepe
    Technician
    • Sep 2017
    • 15

    #1

    C224e Color printing problem

    Hello to everyone,

    The last few days I have a problem with my printer.
    When I print in color, there are some vertical lines which I suppose
    are from the old drums but also there is a thing like shadow (mostly red color)

    Do you think it is from the drum too (I have already ordered one)
    Or is there something else I can do (e.g. A calibration or something like that)

    Best Regards,
    Sakis
  • beehappy
    Junior Member
    • Aug 2017
    • 2

    #2
    Re: C224e Color printing problem

    Possible the cleaning blades don't clear corectly, are dirty or worn-out.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22943

      #3
      Re: C224e Color printing problem

      Maybe a image sample might help? =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • jamaicapepe
        Technician
        • Sep 2017
        • 15

        #4
        Re: C224e Color printing problem

        Originally posted by blackcat4866
        Maybe a image sample might help? =^..^=
        Here you go! You can see the magenta like shadow in the EZ letters
        and also in the next picture in the hand and the brown triangle.

        IMG_20170909_224501.jpgIMG_20170909_224316.jpg

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22943

          #5
          Re: C224e Color printing problem

          Simple color registration. Have you done a stabilization and gradation? =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • jamaicapepe
            Technician
            • Sep 2017
            • 15

            #6
            Re: C224e Color printing problem

            Originally posted by blackcat4866
            Simple color registration. Have you done a stabilization and gradation? =^..^=
            I did color registration and gradation before....
            I have +6 max registration but the red still leaves a shadow

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5740

              #7
              Re: C224e Color printing problem

              check your internal test patterns, make sure its not just a shit image file.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22943

                #8
                Re: C224e Color printing problem

                Originally posted by jamaicapepe
                I did color registration and gradation before....
                I have +6 max registration but the red still leaves a shadow
                I don't think we're talking about the same thing. Enter service mode > Process Adjustment > Stabilization & Gradation...
                =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • jamaicapepe
                  Technician
                  • Sep 2017
                  • 15

                  #9
                  Re: C224e Color printing problem

                  Originally posted by blackcat4866
                  I don't think we're talking about the same thing. Enter service mode > Process Adjustment > Stabilization & Gradation...
                  =^..^=
                  Yes I have already done that.

                  And also after that I have played with color registration patterns.

                  It did it for cyan and yellow but the red color is not fixed.

                  Comment

                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4542

                    #10
                    Re: C224e Color printing problem

                    Most likely the drum unit is causing the magenta background & lines. Could also be the developer unit but usually the drum. Especially since you posted the drums were old.

                    Comment

                    • jamaicapepe
                      Technician
                      • Sep 2017
                      • 15

                      #11
                      Re: C224e Color printing problem

                      Originally posted by copyman
                      Most likely the drum unit is causing the magenta background & lines. Could also be the developer unit but usually the drum. Especially since you posted the drums were old.
                      Thanks for the advice my friend. I am waiting the new drums on Tuesday so i will change them and inform everyone here how it goes.

                      Comment

                      • vijaysharma
                        Technician

                        50+ Posts
                        • Sep 2008
                        • 61

                        #12
                        Re: C224e Color printing problem

                        Hi,
                        Just interchange the magenta drum with cyan drum if the lines change into cyan lines check cleaning issue of drum unit.

                        Regards

                        Comment

                        • jamaicapepe
                          Technician
                          • Sep 2017
                          • 15

                          #13
                          Re: C224e Color printing problem

                          Originally posted by vijaysharma
                          Hi,
                          Just interchange the magenta drum with cyan drum if the lines change into cyan lines check cleaning issue of drum unit.

                          Regards
                          Thank you for the advice my friend. I will check that also.

                          Comment

                          • nassor
                            Technician
                            • Sep 2017
                            • 30

                            #14
                            Re: C224e Color printing problem

                            Originally posted by copyman
                            Most likely the drum unit is causing the magenta background & lines. Could also be the developer unit but usually the drum. Especially since you posted the drums were old.
                            Try again skewing and registration

                            Comment

                            • jamaicapepe
                              Technician
                              • Sep 2017
                              • 15

                              #15
                              Re: C224e Color printing problem

                              Originally posted by nassor
                              Try again skewing and registration
                              Hello again my friend.

                              How to change skewing and registration settings?

                              Comment

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