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  1. #1
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    C364 32-01 exit jam

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    C364 32-01 exit jam

    OK looks like the gate is not operating properly And we have increase the tension on the spring we are still getting jam so do we need to replace that whole exit assembly?

  2. #2
    Trusted Tech 50+ Posts escalante's Avatar
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    Re: C364 32-01 exit jam

    C284e - J32-01

    Enviado desde mi SM-J701M mediante Tapatalk

  3. #3
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    Re: C364 32-01 exit jam

    Quote Originally Posted by mrfuser View Post
    OK looks like the gate is not operating properly And we have increase the tension on the spring we are still getting jam so do we need to replace that whole exit assembly?
    Replace: A161R72644 Soleniod assy
    Problem solved.

  4. #4
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    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    remove sponges at gate and right cover. and check that solve your problem

  5. #5
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    Re: C364 32-01 exit jam

    solenoid.jpg If your 32-01 jam is happening on the first copy of a 2 sided run, then as Regsis mentioned, this solenoid assembly will fix it. You can also just order the Holding Part which is attached to the solenoid to fix the 32-01 jamming problem. The part number is A7PU890800 for the holding part.

  6. #6
    Aging Tech 2,500+ Posts
    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    I have just used a small metal piece and screwed it into the top of lever to "force" gate to open.
    Attached Images Attached Images

  7. #7
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    Re: C364 32-01 exit jam

    Nice one.

    That's exactly what "holding part" which is included in modified solenoid assy is designed to do.

    Solenoid assy is pretty cheap around 5 $/ and is not worth loosing time with improvisations.

  8. #8
    Service Manager 1,000+ Posts tsbservice's Avatar
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    Re: C364 32-01 exit jam

    Quote Originally Posted by REGSIS View Post
    Nice one.

    That's exactly what "holding part" which is included in modified solenoid assy is designed to do.

    Solenoid assy is pretty cheap around 5 $/ and is not worth loosing time with improvisations.
    Cool if you have new part in stock, if not 5 bucks + one more visit and unhappy customers
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

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  9. #9
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    C364 32-01 exit jam

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    Re: C364 32-01 exit jam

    Quote Originally Posted by REGSIS View Post
    Nice one.

    That's exactly what "holding part" which is included in modified solenoid assy is designed to do.

    Solenoid assy is pretty cheap around 5 $/ and is not worth loosing time with improvisations.
    This takes about five minutes, no need to stock parts I may never use. No brainer for me

  10. #10
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    Re: C364 32-01 exit jam

    I believe this can be solved by putting a spacer in between the solenoid and the frame. It has to do with the solenoid staying open longer than necessary during duplexing operation.
    OC

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