C250i fusing problem

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • jwai
    Senior Tech

    500+ Posts
    • May 2018
    • 502

    #1

    C250i fusing problem

    Hello,

    Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
    check the unit is ok, increased fusing temp. but no luck
    replace new unit solve it, what reason cause this?
    F/W G00-J9
    Fuser life more than 70%
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8101

    #2
    Re: C250i fusing problem

    Originally posted by jwai
    Hello,

    Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
    check the unit is ok, increased fusing temp. but no luck
    replace new unit solve it, what reason cause this?
    F/W G00-J9
    Fuser life more than 70%
    We have seen this a lot, the fuser units on the i series seem to be very poor. The only option is to replace it.

    Hoping Konica Minolta come up with a modified version soon!.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Ziggy
      Senior Tech

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Feb 2018
      • 679

      #3
      Re: C250i fusing problem

      Originally posted by jwai
      Hello,

      Several bizhub C250i sometimes have fusing problem, toner cannot fixed on paper.
      check the unit is ok, increased fusing temp. but no luck
      replace new unit solve it, what reason cause this?
      F/W G00-J9
      Fuser life more than 70%
      I dont think it is a firmware issue but J9 is pretty old current firmware is N4. when you update firmware you also need to update function version. current function level is 2.1 you set it by setting sw25 to hex 30.
      as far as fusing make sure paper weight is set correctly

      Comment

      • jwai
        Senior Tech

        500+ Posts
        • May 2018
        • 502

        #4
        Re: C250i fusing problem

        Originally posted by Markks
        I dont think it is a firmware issue but J9 is pretty old current firmware is N4. when you update firmware you also need to update function version. current function level is 2.1 you set it by setting sw25 to hex 30.
        as far as fusing make sure paper weight is set correctly
        Paper weight is correct, client only use 80gsm paper and plain paper is set on machine.

        Comment

        • EarthKmTech
          Step aside, noob

          1,000+ Posts
          • May 2009
          • 2140

          #5
          Re: C250i fusing problem

          Originally posted by copier tech
          We have seen this a lot, the fuser units on the i series seem to be very poor. The only option is to replace it.

          Hoping Konica Minolta come up with a modified version soon!.

          I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.

          Comment

          • suomi
            Trusted Tech

            100+ Posts
            • Oct 2008
            • 152

            #6
            Re: C250i fusing problem

            Originally posted by EarthKmTech
            I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.
            No part has lasted as promised....

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4519

              #7
              Re: C250i fusing problem

              Not sure for this model but there is firmware for the 8 series addressing this issue mostly for 1st page after coming out of sleep mode.

              Have you gone into the service mode and increased the fusing temp?

              Aftermarket toner?

              Comment

              • avecosat
                Trusted Tech

                250+ Posts
                • Jun 2012
                • 303

                #8
                Re: C250i fusing problem

                I've had that problem a couple of times on a C250i and I'm trying to get it from KM under warranty.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8101

                  #9
                  Re: C250i fusing problem

                  Originally posted by EarthKmTech
                  I've not had one last life yet, seem to have random blisters happening around the half way mark. Not impressed.
                  We also have a long wait to get them from KM. They simply tell us 'sorry we don't have an ETA'

                  Very poor UK dealer support.

                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • jwai
                    Senior Tech

                    500+ Posts
                    • May 2018
                    • 502

                    #10
                    Re: C250i fusing problem

                    Originally posted by copyman
                    Not sure for this model but there is firmware for the 8 series addressing this issue mostly for 1st page after coming out of sleep mode.

                    Have you gone into the service mode and increased the fusing temp?

                    Aftermarket toner?
                    I increased fusing temperature to +5 and +10, same result, genuine toner is using.
                    After print 2 pages , i check fuser side temp. it dropped to 8X degree and than raised to 11X degree.
                    tested same method on one C224, the temp. stayed on 12X degree.

                    Comment

                    • jwai
                      Senior Tech

                      500+ Posts
                      • May 2018
                      • 502

                      #11
                      Re: C250i fusing problem

                      In addition i found, print color page is ok, print black documents mostly have this issue, all toners are genuine.

                      Comment

                      • NickHilner
                        Junior Member
                        • Sep 2015
                        • 1

                        #12
                        Re: C250i fusing problem

                        Hi Jwai

                        We had exactly the same problem. We swapped the Belt and Pressure roller and Lamp from working fuser and still black wouldn't fuse and colours were fine.

                        We replaced the Themistor and seems like it is working now.

                        Comment

                        • jwai
                          Senior Tech

                          500+ Posts
                          • May 2018
                          • 502

                          #13
                          Re: C250i fusing problem

                          Originally posted by NickHilner
                          Hi Jwai

                          We had exactly the same problem. We swapped the Belt and Pressure roller and Lamp from working fuser and still black wouldn't fuse and colours were fine.

                          We replaced the Themistor and seems like it is working now.
                          Thank you for your great advice, i try to replace thermistor kit and test it.

                          Comment

                          • B0265
                            Senior Tech

                            500+ Posts
                            • Jan 2007
                            • 718

                            #14
                            Re: C250i fusing problem

                            We have experienced this problem a few times lately, is there any new information?

                            Comment

                            • avecosat
                              Trusted Tech

                              250+ Posts
                              • Jun 2012
                              • 303

                              #15
                              Re: C250i fusing problem

                              Originally posted by B0265
                              We have experienced this problem a few times lately, is there any new information?

                              +1 Does no one have new information?

                              Comment

                              Working...