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Thread: hp 9850...c500?

  1. #1
    Senior Tech 250+ Posts
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    hp 9850...c500?

    working on HP 9850 I think is same as KM c500 has sc 30-10... Help?

  2. #2
    Service Manager 1,000+ Posts
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    How to clear fuser abnormality codes (F34-xx, F35-xx, F36-xx).
    Description:
    How to clear fuser abnormality codes (F34-xx, F35-xx, F36-xx).
    Solution:
    To reset a fuser abnormality code, perform the following:
    1. Access the 25 mode (hold down the 2 and 5 keys at power up) or turn the main switch ON and wait for the Ready to Copy message. Hold the P button down until the message Enter 4-digit Password To Change is displayed.
    Note: The button must be held down for about 5 seconds before the message is displayed.
    2. Enter the password 9272 and press the Start Print button.
    3. Press [1: Software SW setting] on the touchscreen.
    4. Press the left up-arrow, which is displayed on the touchscreen, 2 times. The number displayed above the up-arrow will change to 03.
    5. Select the bit number of switch 1, using the right up-arrow, 03-1 will be displayed.
    6. Press the [OFF (0)] key, which is displayed on the touchscreen.
    7. Power the machine OFF/ON to exit the 25 mode or press RETURN, MODE CHANGE and then BASIC SCREEN to return to normal operation.

    that code does not show up inany of my c500 service manuals

  3. #3
    Service Manager 1,000+ Posts
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    ignore my last cheese headed reply

    ADU conveyance drive board
    communication abnormality

    Conveyance drive board
    (CVDB)
    Printer control board (PRCB)

  4. #4
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    Thanks for your help.

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