Don't panic with jamming next week. 99% of schools leave paper in their machines ALL summer. It's so damp you could wring it out and drink from it
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Re: Paper in school machines
I find that interesting. 99% of the schools I am familiar with never keep paper in their copiers. The teachers have to supply their own paper. Some schools do supply each teacher with one ream. Once they have used that, if they need more it comes out of their own pocket. -
Let us eat, drink, and be merry, because tomorrow we may die!
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Re: Paper in school machines
Jip know the feeling. Imagine all your schools have KM B601 machines!WhateverComment
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Re: Paper in school machines
We run into both here, paper that had been sitting in the machine all summer, yes there will be a lot of calls for that, and teachers carrying their paper to the machines. The machines were not really designed to have paper loaded and unloaded for each and every use, we see a lot of things being broken/worn out that you would never see in a print shop. A lot of the teachers are not machine friendly people.Comment
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If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen HawkingComment
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Re: Paper in school machines
Oh yes I remember well a certain restaurant that had a small desktop copier. They had an office next to the kitchen where they had the copier. Of course there were three steam kettle soup systems within fifteen feet of the door and the copier. I took paper with me and showed them how fresh dry paper made better copies and did not curl as badly as theirs did. So bad at times the exit sensor flag was not touched by the paper, Yes the copies were so curled they actually would roll up into a complete tube at times. Eventually they did move the machine out of that location and viola their calls for paper jams went to zero and even they noticed the copy quality improved.
Then three years later ran into the same type of problem at a school where the teacher work room and cafeteria kitchen were next door to each other and actually had double doors between them. They had a fifty cpm Kyocera with a large capacity tray machine and just could not seem to understand why the machine made the paper curl like it did. Especially when the same model machine in the main office didn't. Actually had the vice principle follow me when I took paper out of the teacher copier and put it in the "working machine" and it curled and jammed within five pages. Took paper from their office and she followed me back to the teacher work room where I ran off a 50 page job a teacher needed as a test with paper from the main office. Two minutes later put the original paper back into the teacher work room machine and it jammed within ten pages.
Eventually the teacher work room was moved to a better location and paper jam calls disappeared.Comment
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Re: Paper in school machines
Half a life time ago when I had just started in this profession the company still had a lot of liquid copiers in schools. It took me a while to cotton on but all the old techs always took a weeks holiday the week school went back after the summer break.
The reason why? After sitting for 6 weeks locked up in a room that never got under 40 deg Celsius the liquid toner and developer had turned into super glue and the first time someone pressed the print button the cleaning blade ripped half the selenium coating off the drum. You then spent 2 hours trying to flood the drum shaft with fresh developer in an attempt to dissolve this clag so you could lever the drum out with a crow bar.
It didn't take me long to learn to apply in June for the first week of February off as holidays. Ah the good old days!!At least 50% of IT is a solution looking for a problem.Comment
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Re: Paper in school machines
This doesn't have to do with PAPER, but, active/wonky network jacks. Just found one today where you'd get link & activity, but, wouldn't get an IP (from DHCP), or accessible if static. Moved to another jack in the same room and it's fine. Crazy........Comment
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Re: Paper in school machines
Had similar problem abiut 15 years ago. Three out of fifteen pcs wouldn't print to the copier. Their computer expert(offsite btw) explained it had to be the copier because the pcs were on the network and sending and receiving e-mails. Office manager would not accept from a mere copier tech and not a computer expert(me) that there had to be a network problem. I went out took my router, and cables unplugged their cables and set up mine to natch the ip address range of my laptop to that of the copier. Everything worked, scanning, printing. Unplugged my equipment and plugged their networking back in and tested with a "working pc" and everything worked there too. Went and used one of the problem machines and nope nothing. So I had the printout from the copier network settings and lo an behold they did not match the ip address range on the problem pc. Pointed that out to the office manager and explained that was the problem. Had her sign the ticket and left. Two days later got a call from the owner of my shop. I had to go back the office manager was convinced the copier was the problem and I had to figure something out. I get there and ask if I could move one of the problem pc;s and plug it in where a "working pc" was without turning off the working machine. We did and guess what the copier immediately printed what it was told to print from the problem pc. And I know it was printing from the problem machine because the page was a picture I found on the pc of the secretary's child. Set everything back where they were originally and just in case printed from the pc unplugged from the network and it worked fine. Left explaining this was a free call but any more network problems would be a charge since we did not cover network troubleshooting. Yes three days later we had an early morning conference with their computer guy me, my boss the office manager, and the owner of the business. Explained to the owner what was done and what was happening and mr computer expert flat out said since I was not network certified I did not know what I was talking about. Then the fun part. I went with everyone in tow into the little closet where the "router" for the three problem machines were networked. Turned it off and the three pc's. Unplugged the network input cable to the router and plugged it into one of the other plug sockets, Turned them all on and went and did printer driver test sheets from all three problem machines and they all worked, If you do that the router now acts as a switch instead of a router and the network dhcp addresses come from the network and not the router which is likely to assign it's own range to the output cable connections. Then I looked at the computer expert and said to him "next time use a switch instead of a router so the network assigns ip addresses instead of the router."Comment
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Re: Paper in school machines
One other thing to watch for are machines that are where they touched by students. You never know what they might do. Had one in an attendance office that suddenly started throwing finisher exit jams. Looked in the exit area and saw something inside where there shouldn't be anything shiny. Got out my long forceps and pulled out a gun wrapper that had been setting on the exit sensor.Comment
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