What is the dumbist customer comment/question you've heard?

[mbcruzin]

Re: What is the dumbist customer comment/question you've heard?

Went to see a customer about an MX200D that was having a jamming issue. I cleared the jam, and cleaned up the machine. After I was done I started to ask the normal exit questions. Is there anything else I can do? Do you need toner? Etc.... This nice lady asked me "could you please make the machine faster?" To which I replied " Yes ma'am. I just happen to have a voltage controller in my bag that will increase the power input to the copier and make it faster". She looked at me and said " Wow that would be great". I just stood there and looked at the other lady in the office as she was busting a gut laughing.

Some days it doesn't pay to be a smart ass.

[stevendouglass]

Re: What is the dumbist customer comment/question you've heard?

Can I use the machine; while they stared at the machine in pieces.

[blackcat4866]

Re: What is the dumbist customer comment/question you've heard?

Can I use the machine; while they stared at the machine in pieces.

Sometimes I'll try to use this analogy: So if you took your car to the mechanic and the transmission was on the bench disassembled, would you ask the mechanic if you could take a quick trip to the grocery store? It will only take 10 minutes?

Most of the time the same individuals that cannot understand why they cannot use the copier also do not get the point of this analogy.
=^..^=

[nmfaxman]

Re: What is the dumbist customer comment/question you've heard?

Went to see a customer about an MX200D that was having a jamming issue. I cleared the jam, and cleaned up the machine. After I was done I started to ask the normal exit questions. Is there anything else I can do? Do you need toner? Etc.... This nice lady asked me "could you please make the machine faster?" To which I replied " Yes ma'am. I just happen to have a voltage controller in my bag that will increase the power input to the copier and make it faster". She looked at me and said " Wow that would be great". I just stood there and looked at the other lady in the office as she was busting a gut laughing.

Some days it doesn't pay to be a smart ass.

I would have stuck my meter leads into vents in the back of the machine and made my meter beep a little, then tell her the best I could do 3/4 impulse. Warp engines are offline and it will cost $250.00 to repair the warp coils.

Sometimes you have to ride a joke if there is someone else around to get a great laugh.
You will get a supporter forever.
Obviously I am a Trekker. There are many of us out there.

[LNorris]

Re: What is the dumbist customer comment/question you've heard?

I would have stuck my meter leads into vents in the back of the machine and made my meter beep a little, then tell her the best I could do 3/4 impulse. Warp engines are offline and it will cost $250.00 to repair the warp coils.

Sometimes you have to ride a joke if there is someone else around to get a great laugh.
You will get a supporter forever.
Obviously I am a Trekker. There are many of us out there.

on a side note....glad to see you called yourself the right term: Trekker...don't know where this "Trekkie" thing came from

[slimslob]

Re: What is the dumbist customer comment/question you've heard?

on a side note....glad to see you called yourself the right term: Trekker...don't know where this "Trekkie" thing came from

The same place that the "Whoie" thing came from.

[Debs1964]

Re: What is the dumbist customer comment/question you've heard?

metis in pieces.jpg

There I was, kneeling on the floor in front of this when a teacher came up and started looking to see if her prints have come out, I stated the obvious "It's not working at the moment", she looked down at me and asked "Oh, is there an engineer working on it?"
That'll be this idiot kneeling on the floor with her hands covered in bloody toner!!!

[ZOOTECH]

Re: What is the dumbist customer comment/question you've heard?

[ATTACH=CONFIG]29728[/ATTACH]

There I was, kneeling on the floor in front of this when a teacher came up and started looking to see if her prints have come out, I stated the obvious "It's not working at the moment", she looked down at me and asked "Oh, is there an engineer working on it?"
That'll be this idiot kneeling on the floor with her hands covered in bloody toner!!!

Keep your sense of humor, Debs; take two aspirins and you'll fine in the AM!

[theengel]

Re: What is the dumbist customer comment/question you've heard?

Good old teachers.

I used to help my dad work on those duplicating machines where you used carbons and they made those blue printouts. They actually had a hand crank on them to make it run. A teacher kept complainging that the paper was getting caught, and then demonstrated over and over again how it got caught. My dad showed her how to do it, saying, "you just have to slow it down a little. This machine isn't made to go that fast." He ripped off ten or twenty without a problem.

She tried it, just as fast as she had tried it before, and the paper got caught.

Again, he told her to slow it down.

She got angry, said, "I DON'T HAVE TIME TO GO THAT SLOW!" and stormed out.

[Mocafer]

Re: What is the dumbist customer comment/question you've heard?

Automatic karma.

My client called me because the machine jammed sheets all the time, when I arrive I realize they are misconfigured sizes of paper in the tray. I did not have a good day and was running from one client to another. angry and told him as I might make such a long trip nonsense like that. as they realize that mistake. I had gone to the service on a motorcycle. when I'm getting the bike stopped suddenly without knowing what to do call the towing service. the trailer comes after about 45 minutes when it starts to get basic things like ask. you charge gasoline on his bike? Of course I am a qualified Ricoh service with many years of technical experience, and tells me that. we loaded the bike in the truck, after a long stretch, he says. I bet $ 10 that if we stopped at a service station gasoline and put your problem is fixed. Ok I said and I was doubting myself. and this is how that day I lost $ 10 and end with the red face of shame. We were in a gentleman's agreement that did not have to say anything about it because it would have to kill him. Lol.

Moral, one can also have a bad day, never urinate against the wind.

[StrippedScrew]

Re: What is the dumbist customer comment/question you've heard?

Got another one who thought he made up the "Rico Suave" joke. I just looked at him until he got uncomfortable and left. After 20+ years I am so sick of that friggin crap.

[theengel]

Re: What is the dumbist customer comment/question you've heard?

Got another one who thought he made up the "Rico Suave" joke. I just looked at him until he got uncomfortable and left. After 20+ years I am so sick of that friggin crap.

What's the "Rico Suave" joke?

[StrippedScrew]

Re: What is the dumbist customer comment/question you've heard?

Rico Suave is a latino singer, probably best to you tube to get an idea, when I walk in the account they say "Hey, it's Rico Suave" with a latino accent.

[Copier Addict]

Re: What is the dumbist customer comment/question you've heard?

[ATTACH=CONFIG]29728[/ATTACH]

There I was, kneeling on the floor in front of this when a teacher came up and started looking to see if her prints have come out, I stated the obvious "It's not working at the moment", she looked down at me and asked "Oh, is there an engineer working on it?"
That'll be this idiot kneeling on the floor with her hands covered in bloody toner!!!

And then the teacher said "When the engineer gets here can you tell him the copier isn't working"

[Kurtillton]

Re: What is the dumbist customer comment/question you've heard?

When i was down at a certain bank there was a missfeed on a HP M4345 at the fuser, as i was replacing the fuser a woman asked if i could keep it out, i explained to her how the fuser worked and then she came out with "Can we please keep it out as it seems to over heat and makes the office too hot" i ended up replacing it and leaving after she commented on my age (17) and as i was just a "child" i didnt know what i was talking about.