Network tab missing after adding Fax and disable DHCP on Bizhub C353

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Agree with mincopier, sounds like time to initialize machine. I would also do a "logical" format of the hdd.

How do I do a logical format?

[copyman]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Procedure (Logical Format (only when set up with HDD replacement))
1. Call the Service Mode to the screen.
2. Touch these keys in this order: [State Confirmation] -> [Memory / HDD Adj.] -> [HDD Format].
3. Touch [Logical Format].
4. Press the Start key to start the formatting sequence.
5. The sequence will be automatically terminated as it is completed.
6. Turn off the main power switch and turn it on again more than 10 seconds after.
* Formatting the hard disk will erase all data contained in it.

NOTE
• As HDD formatting deletes Movie data, Voice data, OCR dictionary data, PDF/A font, and OCR font, and Unicode font you need
to reinstall these data as necessary after using this function.

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Procedure (Logical Format (only when set up with HDD replacement))
1. Call the Service Mode to the screen.
2. Touch these keys in this order: [State Confirmation] -> [Memory / HDD Adj.] -> [HDD Format].
3. Touch [Logical Format].
4. Press the Start key to start the formatting sequence.
5. The sequence will be automatically terminated as it is completed.
6. Turn off the main power switch and turn it on again more than 10 seconds after.
* Formatting the hard disk will erase all data contained in it.

NOTE

to reinstall these data as necessary after using this function.

Thank you, Do i need any of that for the basic use in our org?

[bsm2]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Thank you, Do i need any of that for the basic use in our org?

If you don't have the firmware DON"T format the harddrive of you will get message to install on screen

ARP request will time out do not connect network cable, than enter ipaddress manual

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

ARP request will time out do not connect network cable, than enter ipaddress manual

(Number 5) Network option in administrator is missing and it is also missing from service mode, where can I put in a IP address?

[bsm2]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

(Number 5) Network option in administrator is missing and it is also missing from service mode, where can I put in a IP address?

Have you into service mode and initialized the network setting data.


c352 network tab.jpg

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Have you into service mode and initialized the network setting data.


[ATTACH=CONFIG]42924[/ATTACH]

OMG! Thank YOU! This is what I have done, and network shows up!!! I will go ahead and do test prints and scanning and keep you posted, but just the fact that a network option reappeared ob the screen is a big step

This is my mac address 00-20-6b-61-d1-61


C:\WINDOWS\system32>arp -a


Interface: 192.168.1.10 --- 0x2
Internet Address Physical Address Type
192.168.1.1 9c-3d-cf-b7-43-00 dynamic
192.168.1.13 d4-be-d9-e3-e8-22 dynamic
192.168.1.222 00-20-6b-61-d1-61 static
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


C:\WINDOWS\system32>arp-s 192.168.1.222 00-20-6b-61-d1-61
'arp-s' is not recognized as an internal or external command,
operable program or batch file.


C:\WINDOWS\system32>arp -s 192.168.1.222 00-20-6b-61-d1-61


C:\WINDOWS\system32>arp -a


Interface: 192.168.1.10 --- 0x2
Internet Address Physical Address Type
192.168.1.1 9c-3d-cf-b7-43-00 dynamic
192.168.1.3 1c-c1-de-56-2e-af dynamic
192.168.1.13 d4-be-d9-e3-e8-22 dynamic
192.168.1.222 00-20-6b-61-d1-61 static
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


C:\WINDOWS\system32>ping 192.168.1.222-t
Ping request could not find host 192.168.1.222-t. Please check the name and try again.


C:\WINDOWS\system32>ping 192.168.1.222


Pinging 192.168.1.222 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.222: bytes=32 time=1ms TTL=64
Reply from 192.168.1.222: bytes=32 time<1ms TTL=64
Reply from 192.168.1.222: bytes=32 time<1ms TTL=64


Ping statistics for 192.168.1.222:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms


C:\WINDOWS\system32>


C:\WINDOWS\system32>

[allan]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

C:\Users\Y> ARP -s 192.168.1.222 00:20:6B:61:d1:61
The ARP entry addition failed: The requested operation requires elevation.




C:\Users\Y>ARP -s 192.168.1.222 00:20:6B:61:d1:61
The ARP entry addition failed: The requested operation requires elevation.




C:\Users\Y>ARP-s 192.168.1.222 00:20:6B:61:d1:61
'ARP-s' is not recognized as an internal or external command,
operable program or batch file.

Goto windows search and type cmd then on cmd.exe right click and select run as administrator.

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

Have you into service mode and initialized the network setting data.


[ATTACH=CONFIG]42924[/ATTACH]

I'd like to save the complete PDF, anyone have it?

[srvctec]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

I'd like to save the complete PDF, anyone have it?

Well, that one is for the C352 which is not the same model as your C353 so you wouldn't really want it anyway. Those solutions files are supposed to be only for qualified technicians anyway.

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

OMG! Thank YOU! This is what I have done, and network shows up!!! I will go ahead and do test prints and scanning and keep you posted, but just the fact that a network option reappeared ob the screen is a big step

This is my mac address 00-20-6b-61-d1-61


C:\WINDOWS\system32>arp -a


Interface: 192.168.1.10 --- 0x2
Internet Address Physical Address Type
192.168.1.1 9c-3d-cf-b7-43-00 dynamic
192.168.1.13 d4-be-d9-e3-e8-22 dynamic
192.168.1.222 00-20-6b-61-d1-61 static
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


C:\WINDOWS\system32>arp-s 192.168.1.222 00-20-6b-61-d1-61
'arp-s' is not recognized as an internal or external command,
operable program or batch file.


C:\WINDOWS\system32>arp -s 192.168.1.222 00-20-6b-61-d1-61


C:\WINDOWS\system32>arp -a


Interface: 192.168.1.10 --- 0x2
Internet Address Physical Address Type
192.168.1.1 9c-3d-cf-b7-43-00 dynamic
192.168.1.3 1c-c1-de-56-2e-af dynamic
192.168.1.13 d4-be-d9-e3-e8-22 dynamic
192.168.1.222 00-20-6b-61-d1-61 static
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


C:\WINDOWS\system32>ping 192.168.1.222-t
Ping request could not find host 192.168.1.222-t. Please check the name and try again.


C:\WINDOWS\system32>ping 192.168.1.222


Pinging 192.168.1.222 with 32 bytes of data:
Request timed out.
Reply from 192.168.1.222: bytes=32 time=1ms TTL=64
Reply from 192.168.1.222: bytes=32 time<1ms TTL=64
Reply from 192.168.1.222: bytes=32 time<1ms TTL=64


Ping statistics for 192.168.1.222:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms


C:\WINDOWS\system32>


C:\WINDOWS\system32>

I ran in to the same issue now AGAIN!

But this time it is telling me that access is denied even though I am running it as administrator. when I try it not running it as admin it says
The requested operation requires elevation.


C:\WINDOWS\system32>arp -s 192.168.1.222 00-20-6b-61-d1-61
The ARP entry addition failed: Access is denied.

[rrrohan]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

when you initially got it working did u leave it on DHCP or set it statically? I would suggest set it static

also if you set a manual arp record of 192.168.1.222 you shouldn't need to re do it unless you got a new PC

do

ARP -A

if it still exists no need to re create it

I wonder if this is why the previous owners gave it away to you for free, constant network issues.
dont recall if these have a battery on the main MFP Board. maybe its flat if there is one

[NewGeek]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

I am getting the error, access is denied



C:\WINDOWS\system32>arp -a


Interface: 192.168.1.6 --- 0x2
Internet Address Physical Address Type
192.168.1.1 9c-3d-cf-b7-43-00 dynamic
192.168.1.9 ee-08-6b-81-26-2a dynamic
192.168.1.12 d4-be-d9-e3-e8-22 dynamic
192.168.1.255 ff-ff-ff-ff-ff-ff static
224.0.0.22 01-00-5e-00-00-16 static
224.0.0.251 01-00-5e-00-00-fb static
224.0.0.252 01-00-5e-00-00-fc static
239.255.255.250 01-00-5e-7f-ff-fa static
255.255.255.255 ff-ff-ff-ff-ff-ff static


C:\WINDOWS\system32>arp -s 192.168.1.255 00-20-6b-61-d1-61
The ARP entry addition failed: Access is denied.




C:\WINDOWS\system32>

[Synthohol]

Re: Network tab missing after adding Fax and disable DHCP on Bizhub C353

if the network tab is showing up why arp it?
just change it through the CP
plus you cant use .255 .254 is the last usable octet