Canon service support tool

[charm5496]

Re: Canon service support tool

hello, i need SST for Canon ir 6570, thanks before n after...

so what version of SST and machine firmware would you like?
do you even know?
what are you trying to solve by attaining the SST for Canon ir 6570?
did you even bother reading the forum rules?

[atsjaffna]

Re: Canon service support tool

Dear All friend,

Please i want help, i have Canon IR 2016 & 2016J(In my office), now both showing ''Download standby error'', i was refer in your forum when we use SST, we can solve the problem. So can you send the download link latest version for this model. this your help will be a grade help to me.

send mail to atsjaffna@gmail.com (My personal office mail address)

Thanks

[JustManuals]

Re: Canon service support tool

Can you afford it? How much are you willing to pay?

[Drprinter]

Re: Canon service support tool

Hello all....

I really could use a little help please

I have just come upon 12 IR2800's and I am in the process of revamping them. The first one I am fixing will be for myself. I just got from ebay a print kit and a fax kit. ok now here is where I am having fun <stop laughing... I am a hp tech.... having fun with the canons> I guess I need a SST version greater then 3.?? to update the firmware so it can print (do I need this for the fax option?) and the firmware. As much as I looked on the internet I could not find the install guides for the fax and print options. I figured out the n rom and slide in the ethernet card. I was able to access the printer through the UI but not able to print (I figured needs F/W upgrade) PLEASE all the help would be appreacreated <Im a good tech that sucks at spelling>

Joe

Drprinter1@aol.com

[teckat]

Re: Canon service support tool

imageRUNNER 3300
Network Multi-PDL Printer Kit-C1 (Optional)
Super G3 Fax Board-J1 (Optional)

check the version of PS/PCL in Service Mode>Copier>Display>Version>PS/PCL-
Make sure the bootrom is indeed an "N" type bootrom.
Go to, Service Mode>Copier>Version>Boot-Rom, check to see if "N" is displayed next to the version.

To print out all of the Service Mode settings and firmware versions on the copier:
1. Enter Service Mode by hitting Additional Functions, 2 and 8, then Additional Functions.
2. Select Copier.
3. Press Functions.
4. Hit MISC-P.
5. Select P-PRINT and hit OK.
6. A Copy Service Report will print out containing the Service Mode settings and firmware versions for the copier.

[Drprinter]

Re: Canon service support tool

Hello all....

I really could use a little help please

I have just come upon 12 IR2800's and I am in the process of revamping them. The first one I am fixing will be for myself. I just got from ebay a print kit and a fax kit. ok now here is where I am having fun <stop laughing... I am a hp tech.... having fun with the canons> I guess I need a SST version greater then 3.?? to update the firmware so it can print (do I need this for the fax option?) and the firmware. As much as I looked on the internet I could not find the install guides for the fax and print options. I figured out the n rom and slide in the ethernet card. I was able to access the printer through the UI but not able to print (I figured needs F/W upgrade) PLEASE all the help would be appreacreated <Im a good tech that sucks at spelling>

Joe

Drprinter1@aol.com

BTW Thanks to teckat.. My 2800 does see the n chip and the nib board. now to figure out how to install the fax option and update firmware.... one step at a time

[teckat]

Re: Canon service support tool

print out a P-PRINT & Config page-


shows printer firmware ver.
last on this model System v45.01 in 2006

super g3 fax is an option to purchase/ u may already have it installed/ did u check

did u set up your network settings ?
Control Panel, press
Additional Functions
System Settings
Network Settings

[Drprinter]

Re: Canon service support tool

print out a P-PRINT & Config page-


shows printer firmware ver.
last on this model System v45.01 in 2006

super g3 fax is an option to purchase/ u may already have it installed/ did u check

did u set up your network settings ?
Control Panel, press
Additional Functions
System Settings
Network Settings

Sorry I ment Physically .... I have the kit but no instructions on tnstalling the g3 kit...

[teckat]

Re: Canon service support tool

Sorry I ment Physically .... I have the kit but no instructions on tnstalling the g3 kit...

read---------iR2200-2800-3300 Install-Super G3 Fax Board –J1.pdf

[Drprinter]

Re: Canon service support tool

read---------[ATTACH]17114[/ATTACH]

thank You VERY MUCH!!!!!

You are a true Guru!!


Now if I can just get the SST and firmware to turn on the printer part of this 2800.......

[teckat]

Re: Canon service support tool

thank You VERY MUCH!!!!!

You are a true Guru!!


Now if I can just get the SST and firmware to turn on the printer part of this 2800.......

U don't need the SST & Firmware to turn on Printer ?/
unless u don't have the N ver. installed-


Can u make any copies/prints from printer ( ex. P-PRINTS/TEST PRINTS/Config Page/GLASS COPIES


in service mode> look under DISPLAY>VERSION

what are the Firmware versions-
DC-CON
R-CON
PANEL
FEEDER
SORTER
NIB
PS/PCL
LIPS
Indicates the version of the printer board (LIPS).
MN-CONT/System Software-
Indicates the version of the software of the main controller PCB.
BOOT-ROM
Indication: for copier model, xx.yyC; for PSPCL model; xx.yyP; for PCL model, xx.yyL
DIAG-DVC
RUI-
PUNCH
Indicates the version of the software of the punch unit.
LANG-
Indicates the version Language

[Drprinter]

Re: Canon service support tool

U don't need the SST & Firmware to turn on Printer ?/
unless u don't have the N ver. installed-


Can u make any copies/prints from printer ( ex. P-PRINTS/TEST PRINTS/Config Page/GLASS COPIES


in service mode> look under DISPLAY>VERSION

what are the Firmware versions-
DC-CON 05.01
R-CON 04.01
PANEL 00.02
FEEDER 06.01
SORTER --.--
NIB 02.00
PS/PCL --.--
LIPS --.--
Indicates the version of the printer board (LIPS).
MN-CONT/System Software- 11.02
Indicates the version of the software of the main controller PCB.
BOOT-ROM 10.29n
Indication: for copier model, xx.yyC; for PSPCL model; xx.yyP; for PCL model, xx.yyL
DIAG-DVC --.--
RUI- 05.17
PUNCH --.--
Indicates the version of the software of the punch unit.
LANG- en 11.02
Indicates the version Language


tried printing from TCP/IP no go. I do access UI

Joe

[Drprinter]

Re: Canon service support tool

Can u make any copies/prints from printer ( ex. P-PRINTS/TEST PRINTS/Config Page/GLASS COPIES


????? where or how do i get there??

[charm5496]

Re: Canon service support tool

service mode>copier>test>PG

choose type - hit Ok

Then hit the start key to output the test page

[teckat]

Re: Canon service support tool

U have no PS/PCL --.--ver listed

where did u get the Kit/NIC/& BOOT ROM FROM ??

Try clearing MMI, Service Mode>Copier>Function>Clear>MMI>OK; power cycle the machine, and then check the PS/PCL version in Service Mode.
Clearing MMI will delete all mailboxes, IP Address, E-Mail setup, etc.. Be sure to P-print out these items -if stored- prior to performing MMI Clear.


note --u have old firmware/do not install that g3 Fax Kit
u need SST & UPDATED FIRMWARE



think it's time to call in a Canon trained tech to look over your situation----