Canon service support tool
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riemsllc
Re: Canon service support tool
Good evening guys,
I'm a firefighter who bought a Canon 5185 for our end training school to handle all the materials we print. We are a low profit school and got this at a steal from a town auction ($100) yes you read that right.
We got nothing at all in support, materials, help, anything.
I'm trying to get this machine up to speed software wise. Took a week to get it online, another two days to get the email send working. Now I'm trying to use Fiery vue and can't until I upgrade the software to 2.0
can someone please help me figure out what's needed to ensure the machine will take the 2.0 upgrade. I see this sst stuff and got confused.
I have all the 2.0 stuff for the h1 but don't want to start something I can't reverse.
Any help would be greatly appreciated. I can be emailed at goodloffg@gmail.com
Thanks for all your help on here.Comment
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Re: Canon service support tool
iR5185
Before attaching an imagePASS-H1 with ver 2.0, verify that Color imageRUNNER C5185/C5180/C4580/C4080 has copier
firmware of the following versions or later:
System Software (MN-CONT) 78.17
Language 78.17
BootROM 75.04C*
RUI 78.15
DCON 60.02
RCON 2.02(for ZC)
4.01(for ZD)
G3 FAX 80.01
Finisher-X1 4.03
Finisher-W1/W2 Stacker 5.01
Finisher-W2 Saddle 5.01
Fisher-X1 5.01
Punch 5.02
MEAP 78.17
Wireless LAN(NB-W1) Kernel 1.11
*NOTE: The imagePASS-H1 is supported for use with the C-type BootROM ONLY.
READ THE POSTED PDF ON H1:
HAS INFORMATION & INSTALL INFO for H1 V2.0
also don't forget to update the H1 Print drivers
http://www.usa.canon.com/cusa/suppor...ersAndSoftware
---u can check 5185 Printer version in various ways--
Hit COUNTER CHECK button on the control panel>
bottom left corner of the display will show will show the serial number, the iR model and the version series
easy way--shows all information
Print a Copy Service Report, or Firmware Version, or P-Print 1) Go into Service Mode
2) Hit Function
3) Hit Misc-P
4) Hit P-Print
5) Hit OK
u need that P PRINT (has all printer settings) keep it stored // one with printer> one with key op
hopefully the original factory settings (LOOK UNDER COVER ON FRONT DOOR WHEN OPEN) is still present
u can check what ver. is loaded on H1 Fiery
Copier > Option > Int-Face > CNT-Type
CNT-Type: EFI Controller Connection
Display Value:
416= ColorPASS-GX100
419= PS print server unit- H1 (type A)
424= PS print server unit- H1 (type B)
427= PS print server unit- H1 V 1.1
428= ColorPASS-GX100 V1.1
431= PS print server unit-H1 V2.0
432= PS print server unit-H1 V1.2
433= ColorPASS-GX100 V1.2
435= ColorPASS-GX100 V2.0
H1 System Software v2.0 was released on 4/18/2008
FK2-4435-000 1 CD-ROM, System S/W, v2.0 Disk 1 of 4
FK2-4436-000 1 CD-ROM, System S/W, v2.0 Disk 2 of 4
FK2-4437-000 1 CD-ROM, System S/W, v2.0 Disk 3 of 4
FK2-4468-000 1 CD-ROM, System S/W, v2.0 Disk 4 of 4
Point to note:
the FIXING UNIT FOR THIS PRINTER COST> Between $900.00 & 1,200.00**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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riemsllc
Re: Canon service support tool
Thanks for the help --
I did what you said, and heres what I got:
DC-CON: 61.02
R-CON: 02.03
SDL-STCH: 04.01
MN-CONT: 66.05
RUI: 65.13
LANG-ENG(FR,DE,IT,JP): 66.05
MEAP: 66.04
BOOTROM 51.01_C
CNT-Type: 432
So, any suggestions how to upgrade this - is it even possible. Im very tech savy, was a DELL,HP field tech before becoming a firefighter. I looked o n the Canon website and didn't see anything about upgrading firmware for a download.
Can anyone assist? Unfortunately only thing I can offer are FD T-ShirtsI do appreciate all the help I've gotten on this site, you guys are absolutely great.
Thanks GaryComment
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Re: Canon service support tool
Thanks for the help --
I did what you said, and heres what I got:
DC-CON: 61.02
R-CON: 02.03
SDL-STCH: 04.01
MN-CONT: 66.05
RUI: 65.13
LANG-ENG(FR,DE,IT,JP): 66.05
MEAP: 66.04
BOOTROM 51.01_C
CNT-Type: 432
So, any suggestions how to upgrade this - is it even possible. Im very tech savy, was a DELL,HP field tech before becoming a firefighter. I looked o n the Canon website and didn't see anything about upgrading firmware for a download.
Can anyone assist? Unfortunately only thing I can offer are FD T-ShirtsI do appreciate all the help I've gotten on this site, you guys are absolutely great.
Thanks Gary
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can help/ check your PM/
or> what is your e-mailLast edited by teckat; 03-01-2014, 07:33 PM.**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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riemsllc
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Re: Canon service support tool
Hi,
I need SST and firmware for Canon IR 1022iF,
Could you send anybody?
I have servicde support tool 3.22e but no firmware!
mail : nooy82@gmail.com
Thanks ,NComment
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Re: Canon service support tool
Hello,
I have a customer with an iR2016J, with ''Donwnload standby'' msg. A few years back it had the same thing and I had put the system back, but now I can't find those files. I'm not a Canon tech, as u can see from my post's but sometime's u have to do them all so please help. My adress is vlad.robas2gmail. com or PM.Comment
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zyklop
Re: Canon service support tool
Hi,
I need SST and firmware for Canon Laser Base MF5750 and instructions how to do it pls.
I am a technician and trained in doing softwareflashes on many machines but Canon.
Can somebody help me ?!
mail: zyklop70@googlemail.com
greetings
zyklopComment
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zyklop
Re: Canon service support tool
Originally posted by JustManuals.com1st post......want want need need.
And Whats the reason for your nervous reply ?!
I think, i will make our Planet a little bit less greener and throw this sh*t printer away, only for software bug.
I will not pay for those things.....
Thanks a lot, this is my second and also last post here.......you are now in "GOD" modus.....
Thanks for new members to welcome in those way.....specially those whith questions.....
Hope you will have still any members in future.....
bye........Comment
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Re: Canon service support tool
Hi,
I need SST and firmware for Canon Laser Base MF5750 and instructions how to do it pls.
I am a technician and trained in doing softwareflashes on many machines but Canon.
Can somebody help me ?!
mail: zyklop70@googlemail.com
greetings
zyklop
http://Canon Consumer Products Recyc... Canon eStore.
u don't use SST on that model
Canon U.S.A. : Support & Drivers : imageCLASS MF5750**Knowledge is time consuming, exhausting and costly for a trained Tech.**Comment
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