Canon NP6035s

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  • tcypy1961
    Senior Tech

    500+ Posts
    • Feb 2009
    • 773

    #1

    Canon NP6035s

    The customer had a misfeed in this machine so I went out and took it out, but I believe the copier is overfeeding due to a dirty clutch. I know on the right side on the copier there are 6 screws to take out in order to get the paper feed section out so I can get to the clutches but when I took the screws out it just became loose and wouldn't come out. Is there something else I am missing that I need to take out out in order to get the paper feed section out? I am also getting an E065 error code. What causes this code, and what can I do to take care of it? Any help appreciated, thank you.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22999

    #2
    E065 is a problem with the Composite Power Supply, high voltage loss. Occasionally I've seen a bad transfer charge roller, but 10 times out of 11 it is the Composite Power Supply.

    Are you sure that it's a misfeed problem, or more likely the machine just errors out with a E065 during copying? I have no recollections of removing the paper feed section (other than the fact that it was a pain in the ...). =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • tcypy1961
      Senior Tech

      500+ Posts
      • Feb 2009
      • 773

      #3
      Yes I did see the copier misfeed a couple of times with the error code but it also misfed w/o the error code. I am thinking though it is related. Where is this circuit board located. I don't have a manual for this copier.
      Thanks!!!

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22999

        #4
        It covers most of the back of the copier. The big one: FG5-7990-020 =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Brian8506
          Service Manager

          Site Contributor
          1,000+ Posts
          • Feb 2009
          • 1664

          #5
          You have to remove the small cover to the right of the cassettes and then remove both lifter motors then the unit will come out. Blackcat is right 10 out of 11 its the composite.

          Comment

          • Raoufselwaness
            Expert

            50+ Posts
            • Nov 2008
            • 75

            #6
            hi tcypy1961
            blackcat 4866 is write about E065 if it spears once suspect the composite p.s.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22999

              #7
              Originally posted by Brian8506
              You have to remove the small cover to the right of the cassettes and then remove both lifter motors then the unit will come out. Blackcat is right 10 out of 11 its the composite.
              Thanks Brian. Now I can picture it. I've had to replace the flat plastic lever that is part of the main body just below the lift motor. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • teckat
                Field Supervisor

                Site Contributor
                10,000+ Posts
                • Jan 2010
                • 16083

                #8
                Originally posted by tcypy1961
                Yes I did see the copier misfeed a couple of times with the error code but it also misfed w/o the error code. I am thinking though it is related. Where is this circuit board located. I don't have a manual for this copier.
                Thanks!!!

                If your error code comes and goes> Also check the bias contact to the upper fuser roller make sure it is not shorting out or not making good contact with upper fuser roller. Must have good contact at both points.
                +check your transfer roller > a short circuit while copying, will throw jam code ,followed by e065
                see below (:


                bias1..jpgbias3..jpg

                Identifying an Error by LED
                You can identify the following errors by referring to how and how long LED 101 on the DC control turns
                ON (flashes).

                OPERATIONS AND TIMING
                ON for 0.5 set/OFF 0.5 for Normal

                ON for 5 set/OFF for 5 = An error detected in comunication between composite
                Power supply and DC controller
                Harness (faulty) or Microprocessor (faulty)


                ON for 2 set/OFF for 2 = Short circuit in low voltage
                Harness (faulty)
                DC load (faulty)
                Microprocessor (faulty)

                ON = Error
                Composite power supply PCB LED drive circuit
                (faulty)
                Microprocessor (faulty)

                OFF = Error
                Composite power supply PCB LED drive circuit
                (faulty)
                LED connector (off, power contact; J114 on
                DC controller PCB, J905 on composite power supply
                Microprocessor (faulty)


                Detecting Errors in the Composite Power Supply PCB
                1. Outline
                The NP6035 is equipped with a composite power supply, and a microprocessor (Q401) is located on
                the composite power supply PCB.
                The DC controller PCB and the composite power supply PCB exchange data over an E-bit data line
                and a 3-bit command line. In addition, the NP6035 includes a P-bit communication check line, two serial
                communications lines, serial communications lock signal line, and signal line for turning on LED101 on the
                DC controller PCB.
                /--\
                If any of the following errors occur, the DC controller PCB uses the data from the error data transmission
                line to indicate a self diagnosis code on the control panel or to turn on (flash) LED101 to communicate
                the presence of an error.
                Leakage of Transfer Bias
                When the error detection circuit for transfer bias turns on and the TPRTCT signal is sent to the microprocessor
                (Q401), the microprocessor (Q401) communicates an error to the DC controller PCB by
                means of high-voltage error status data so that ‘E065’ will be indicated.


                Communication Error between DC Controller PCB and Composite Power Supply PCB
                If a communication error has occurred in the communication between DC controller PCB and composite
                power supply PCB, the DC controller PCB indicates ‘E244’ on the control panel and, at the
                same time, flashes LED101 on the DC controller PCB at intervals of 5 sec. When an error associated with ‘E244’ is detected, the DC controller turns off all outputs in 5 sec.
                (LED101 on the DC controller PCB, however, will continue to flash.)


                Short Circuit in the DC Power Supply Circuit
                When the composite power supply PCB detects over current because of an error in a DC load, wire trapping, or the like, it flashes LED101 at intervals of 2 sec.


                Error in High-Voltage Output Data
                If the difference between the setting generated for high voltage from the microprocessor (Q401) on
                the composite power supply and the actual control value is appreciable, the microprocessor computer
                (Q401) informs the DC controller PCB of the presence of an error by means of high-voltage
                error status data (serial communication) so that ‘E064’will be indicated.
                Last edited by teckat; 04-02-2010, 05:43 AM.
                **Knowledge is time consuming, exhausting and costly for a trained Tech.**

                Comment

                • tcypy1961
                  Senior Tech

                  500+ Posts
                  • Feb 2009
                  • 773

                  #9
                  Thanks for all the info!!!

                  Comment

                  • Canuck
                    Tech Specialist

                    1,000+ Posts
                    • Nov 2007
                    • 1713

                    #10
                    All NP6030/6230 family copiers are noted for composite power supply problems. Poor solder joints are number 1. I have only replaced 1. They are easy to repair. Remove it,clean all the dust bunnies off the board, then get out your soldering iron and start touching up the solder joints that mount the transformers...they crack. Around the voltage regultors ,tranformers,transistors on thaat corner of the board resolder everything. Take you about 10 min. These power supplies are NOTORIOUS for cold solder joints....poorly wave soldered in manufacturing.

                    Comment

                    • Raoufselwaness
                      Expert

                      50+ Posts
                      • Nov 2008
                      • 75

                      #11
                      To teckat
                      thank you for this grate info.

                      Comment

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