iR4570 - fixing film jam

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  • y_us1982
    • Jun 2025

    #1

    [Jamming] iR4570 - fixing film jam

    my canon ir4570 got film jammed. it start jammed when i replace a new fixing film. I've put some grease and it goes well but only for a few days, after that it will get jammed again. anybody have any idea to solve this problem?
  • zoraldinho
    teacher-guide-expert-guru

    Site Contributor
    5,000+ Posts
    • Mar 2008
    • 5007

    #2
    Originally posted by y_us1982
    my canon ir4570 got film jammed. it start jammed when i replace a new fixing film. I've put some grease and it goes well but only for a few days, after that it will get jammed again. anybody have any idea to solve this problem?
    Jam code or error code??
    If it ain't broke, don't fix it
    A picture is worth a thousand words

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    • charm5496
      Service Manager

      Site Contributor
      1,000+ Posts
      • Apr 2008
      • 2387

      #3
      I would double check that it is installed correctly and not defective. I have seen several machines that we have taken over from IKON where they are using aftermarket films and they are all crap. CQ issues, jamming, error codes....

      If you did not have the jams before you replaced the film then I would retrace what you worked on in the machine.
      Accidents don't just happen. They must be carelessly planned.

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      • bojans
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2008
        • 1313

        #4
        When changing film, also change bushings on pressure roller. Otherwise, fixing film will be teared on one side. And don't put too much grease...

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        • teckat
          Field Supervisor

          Site Contributor
          10,000+ Posts
          • Jan 2010
          • 16083

          #5
          Originally posted by y_us1982
          my canon ir4570 got film jammed. it start jammed when i replace a new fixing film. I've put some grease and it goes well but only for a few days, after that it will get jammed again. anybody have any idea to solve this problem?

          to add on>>>make sure u use new style Pressure Roller (FC5-7207-010)
          **Knowledge is time consuming, exhausting and costly for a trained Tech.**

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          • rosaro75
            Technician

            Site Contributor
            50+ Posts
            • Mar 2009
            • 86

            #6
            was the paper comes out 50% and fold like waves? then you must have to check in right side door i don't know its part name a long black piece seating both side on form cushion. that form become sticky. so the paper can not push that black piece up. so it jam like wave. so you remove the form in both side. no need put new one. if you don't put that small form a small sound will come after the paper left from fuser unit. if not folding in paper then film must have to replace. while putting film you put more grease. coz once the film become soft in place it will start to slip

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            • montana
              Trusted Tech
              • Aug 2008
              • 392

              #7
              hi...make sure the grease is thermal grease..the normal grease is not reliable
              thanks..

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              • y_us1982

                #8
                Originally posted by montana
                hi...make sure the grease is thermal grease..the normal grease is not reliable
                thanks..
                thanks everyone with an opinion. can i used a thermal grease usually used for 'processor' in computer parts?

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                • rosaro75
                  Technician

                  Site Contributor
                  50+ Posts
                  • Mar 2009
                  • 86

                  #9
                  it is not grease. it is a heat transferring compound. if you put that film will not rotate

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                  • D_L_P
                    Self Employed

                    1,000+ Posts
                    • Oct 2009
                    • 1196

                    #10
                    Sorry, but that grease will not work. Thermal grease is different from high-temp grease. The processor grease is actually more of a paste designed to transfer heat, which will dry out pretty fast. The grease in fusers is a high-temp grease designed operate in high temperatures, which won't breakdown or dry out as fast.

                    You would be better off going to the local auto parts store and using the hight-temp grease designed for brakes if you don't want to shell out the $$ to get it from Canon. But I'd think it's cheaper to buy the good stuff from Canon then make several trips...

                    Comment

                    • y_us1982

                      #11
                      Originally posted by D_L_P
                      Sorry, but that grease will not work. Thermal grease is different from high-temp grease. The processor grease is actually more of a paste designed to transfer heat, which will dry out pretty fast. The grease in fusers is a high-temp grease designed operate in high temperatures, which won't breakdown or dry out as fast.

                      You would be better off going to the local auto parts store and using the hight-temp grease designed for brakes if you don't want to shell out the $$ to get it from Canon. But I'd think it's cheaper to buy the good stuff from Canon then make several trips...
                      i'd ask my friend who work at canon, they told me that they didn't replace the fixing film, they will replace the whole unit when it goes wrong. i'd also ask them about the grease but they said they don't have it. maybe i'll try to find it at local auto parts.. hope will find the grease soon because the fixing really give me trouble...

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                      • D_L_P
                        Self Employed

                        1,000+ Posts
                        • Oct 2009
                        • 1196

                        #12
                        TKC-0953- 000 is the part # for a bottle of the Canon thermo grease. I'm sure this little jar is very expensive.

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                        • rosaro75
                          Technician

                          Site Contributor
                          50+ Posts
                          • Mar 2009
                          • 86

                          #13
                          if you don't have grease please put xerox dc12 fuser oil. it will work. before that clean filament surface using ip alcohol or using very little amount of nc thinner. make sure the surface not sticky.

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                          • y_us1982

                            #14
                            Originally posted by rosaro75
                            if you don't have grease please put xerox dc12 fuser oil. it will work. before that clean filament surface using ip alcohol or using very little amount of nc thinner. make sure the surface not sticky.
                            is it ok if i put the ricoh af2238c fuser oil?

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                            • D_L_P
                              Self Employed

                              1,000+ Posts
                              • Oct 2009
                              • 1196

                              #15
                              I think I'd put the high temp grease from the local auto store in before I used fuser oil. I would think oil is to runny to stay in the film assembly.

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