Konica Minolta C654e Print out quality issue

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  • musthafavi
    Technician

    50+ Posts
    • Aug 2017
    • 76

    #1

    [Misc] Konica Minolta C654e Print out quality issue

    While printing documents color quality is not good while making copy it's ok getting original quality


    Printer Model: Konica Minolta C654e

    For your reference, I have attached herewith both copies (while printing and copying)

    So I need your kind support to rectify this issues
    Attached Files
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5799

    #2
    Re: Konica Minolta C654e Print out quality issue

    in service mode print out the 4 color gradations in test pattern.
    post those scans if you can.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • musthafavi
      Technician

      50+ Posts
      • Aug 2017
      • 76

      #3
      Re: Konica Minolta C654e Print out quality issue

      Originally posted by Synthohol
      in service mode print out the 4 color gradations in test pattern.
      post those scans if you can.
      Thanks your quick support,

      Kindly advice how can I perform print out the 4 color gradations in test pattern from service mode,

      and I am unable to access service mode, how can I access service mode I tried with stop00stop01

      Note: My printer model is Konica Minolta C654e

      Comment

      • D_L_P
        Self Employed

        1,000+ Posts
        • Oct 2009
        • 1196

        #4
        Re: Konica Minolta C654e Print out quality issue

        Originally posted by musthafavi
        While printing documents color quality is not good while making copy it's ok getting original quality


        Printer Model: Konica Minolta C654e

        For your reference, I have attached herewith both copies (while printing and copying)

        So I need your kind support to rectify this issues
        Those images look like your 2nd transfer roller and possibly the transfer belt are at the end of their life.
        Load plain paper in the bypass but set it to thick 3. Force it to print on thick 3 from the bypass. If the print quality has improved it is indeed the 2nd transfer roller and belt. If there is little difference they need a new print driver or toner save is enabled.

        Comment

        • mo0651
          Service Manager

          1,000+ Posts
          • Apr 2009
          • 1054

          #5
          Re: Konica Minolta C654e Print out quality issue

          Let's start with easy stuff, How old are the Drum units?? And have you cleaned laser slit glass??

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #6
            Re: Konica Minolta C654e Print out quality issue

            Use these:
            Attached Files
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Woxner
              Senior Tech

              500+ Posts
              • Jul 2011
              • 839

              #7
              Re: Konica Minolta C654e Print out quality issue

              service is stop 00 stop 01 after you do counter and details. i would look at drum age and have you ran the gradation do an inialize and reset first. if you have replaced drums then that should be done anyway.

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4624

                #8
                Re: Konica Minolta C654e Print out quality issue

                Sorry but if you claim to be a tech then you have to at least know how to get into service mode. I'm sure if you search hard enough, even on this forum you will find way to get into service mode. Perhaps check the service manual for procedure. Would like to help but need a little more info, let's start with "touch utility key", "touch consumable life", that will show you how old drums, dev units, etc are

                Comment

                • musthafavi
                  Technician

                  50+ Posts
                  • Aug 2017
                  • 76

                  #9
                  Re: Konica Minolta C654e Print out quality issue

                  Originally posted by mo0651
                  Let's start with easy stuff, How old are the Drum units?? And have you cleaned laser slit glass??
                  For your reference consumable life details attched
                  Attached Files

                  Comment

                  • musthafavi
                    Technician

                    50+ Posts
                    • Aug 2017
                    • 76

                    #10
                    Re: Konica Minolta C654e Print out quality issue

                    Originally posted by copyman
                    Sorry but if you claim to be a tech then you have to at least know how to get into service mode. I'm sure if you search hard enough, even on this forum you will find way to get into service mode. Perhaps check the service manual for procedure. Would like to help but need a little more info, let's start with "touch utility key", "touch consumable life", that will show you how old drums, dev units, etc are
                    For your reference consumable life details attched
                    Attached Files

                    Comment

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