[Misc] Bizhub c224e - doesn't enter Service Mode

[GIUBOSS]

Hi, I can't enter Service Mode by using the default "9272" x 4 times. I need to reset maintenance counter.

[Max]

Re: Bizhub c224e - doesn't enter Service Mode

Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times

[GIUBOSS]

Re: Bizhub c224e - doesn't enter Service Mode

Try going via reset procedure. Then stop 00 stop 01. then 9272 x4 times

I did it... i just forgot to write it on this thread. It doesn't work and i can't enter SP mode. Maybe someone else changed "9272" password

[Synthohol]

Re: Bizhub c224e - doesn't enter Service Mode

did you try 9272 twice? someone obviously changed it.

[copyman]

Re: Bizhub c224e - doesn't enter Service Mode

maybe someone set it to the older models password, try "12345678" or "00000000"

[rrrohan]

Re: Bizhub c224e - doesn't enter Service Mode

maybe someone set it to the older models password, try "12345678" or "00000000"

Contact KM they can provide a reset key. I have done this in the past

[Boltaction]

Re: Bizhub c224e - doesn't enter Service Mode

I always change my machines from "9272x4" to 9272x2"

[rrrohan]

Re: Bizhub c224e - doesn't enter Service Mode

I always change my machines from "9272x4" to 9272x2"

If your not gonna change password to something other than default i'd just turn of CE authentication. A customer can find both service mode access method and the default password in a 30 sec google search

[GIUBOSS]

Re: Bizhub c224e - doesn't enter Service Mode

sorry but I will write in English with google transistor because I'm not with the work colleague, I hope understands me. I think from experience that by calling KM they point me to the nearest service center and usually send a technician behind payment. They don't say technical informations.

[copier tech]

Re: Bizhub c224e - doesn't enter Service Mode

Enter service mode from trouble reset mode this bypasses the password.

(hold down reset while powering on)

[GIUBOSS]

Re: Bizhub c224e - doesn't enter Service Mode

now I have collected all your advice. I'll be back to the customer in two days and I'll let you know. Thank you.

[copier tech]

Re: Bizhub c224e - doesn't enter Service Mode

now I have collected all your advice. I'll be back to the customer in two days and I'll let you know. Thank you.

Worst case use the NVRam reset firmware 🤫

[GIUBOSS]

Re: Bizhub c224e - doesn't enter Service Mode

Please could I have the detailed procedure and the firmware to reset the password. Regards

[copyman]

Re: Bizhub c224e - doesn't enter Service Mode

Agree try 12345678 or 00000000. I always turn off CE password. If I do want a password I change it to 12345678 same as admin.

Anyone who changes from one of these common passwords to a unique password is just screwing their fellow techs!

Although back before I started my own biz I would of liked to change all the passwords to screw a few of the A-Hole companies I worked for

[GIUBOSS]

Re: Bizhub c224e - doesn't enter Service Mode

i'm sorry but I try all without success, I think arrived's time to reset with the method firmware suggested here, someone knows it and can help me? Regards.