C258 Change Drum Units message with 30% life remaining

[copier tech]

Re: C258 Change Drum Units message with 30% life remaining

I printed the consumables list before leaving, hope it's the right one.

[ATTACH=CONFIG]44716[/ATTACH]

your TOTAL counter is ZERO AND Serial number are missing from this print out!?

Looking at all these issues I would try updating the firmware looks like the machine is somehow become corrupted.

k7.jpg

[srvctec]

Re: C258 Change Drum Units message with 30% life remaining

Thank you.

I hope my tehnician will know what to do and be available, we already lost 3 days to this issue and is getting hard to get things done in the office without a color printer.

I would've liked to solve it myself during this weekend and have it ready to work on Monday morning.

When doing a firmware update, does the machine preserve the settings, user accounts and all that?

Is there any way I can get my hands on the required firmware?, I can't find a link for it on the Konica support page.

You can't find the F/W because it's ONLY for authorized, TRAINED service technicians to install. PERIOD.

[looper]

Re: C258 Change Drum Units message with 30% life remaining

@copier tech: No, I only changed the K drum unit yesterday and last week, the WTB, all of them being oem parts.

@srvctec: I meant no disrespect, I didn't really know how close Konica keeps its firmware, but isn't this the purpose of a tech forum, to help those in need, so others can know what to do when push comes to tech!?

I'll wait for the tehnician then to see what he can do, but I have my reservations, being that his only solution was to power cycle the unit.

I appreciate you guys taking the time to help and provide some insight, I always like to try and solve things by myself, but I also know when to give up and call for help (this is what I'm doing here).

Thanks for everything and I'll keep you posted after my tehnician comes.

P.S. If anyone is willing to share, I'll be available non stop for testing the unit right away.

[looper]

Re: C258 Change Drum Units message with 30% life remaining

Hello again,

The technician keeps delaying me from one day to another, because as i suspected, he doesn't know what to do to it, so right now i don't know what to do anymore.

Please help me find a way to fix it, i refuse to think that this is its end, i'm next to it, available to try anything!

Thank you.

k8.jpg

P.S. It doesn't even print black/white, just displays a small message "Stop Printing".

[Bix]

Re: C258 Change Drum Units message with 30% life remaining

An idea would be:
1. disable the drum replacement alerts.
2. disable block C258 when the drums end (valid only if there are no alerts).
3. Instead of buying other drums, you could try buying the chips and replacing them

If your place is Rome, I found this for Italy: https://www.ebay.it/itm/MINOLTA-BIZHUB-C-258-N-4-CHIP-RESET-TAMBURO-DRUM-KIT-C-M-Y-K-DR313-COD-19304/182513718546

The chip is located under the drum. Or from china: https://www.ebay.com/itm/4-x-Drum-Chip-Minolta-Bizhub-C224-C364-C284-C454-C554-C258-C368-C287-C367-C227/173433779726

[copier tech]

Re: C258 Change Drum Units message with 30% life remaining

Hello again,

The technician keeps delaying me from one day to another, because as i suspected, he doesn't know what to do to it, so right now i don't know what to do anymore.

Please help me find a way to fix it, i refuse to think that this is its end, i'm next to it, available to try anything!

Thank you.

[ATTACH=CONFIG]44755[/ATTACH]

P.S. It doesn't even print black/white, just displays a small message "Stop Printing".

This is a simple fix from CE mode you can disable this warning & enable colour printing.

This is explained in the service manual.

[looper]

Re: C258 Change Drum Units message with 30% life remaining

I tried to disable the error from Service Mode, but it still doesn't print, just displays "Stop Printing".

Only thing it prints, its the consumables list.

[copier tech]

Re: C258 Change Drum Units message with 30% life remaining

I tried to disable the error from Service Mode, but it still doesn't print, just displays "Stop Printing".

Only thing it prints, its the consumables list.

What exactly did you do in CE mode?

You need to change the life stop settings.

[looper]

Re: C258 Change Drum Units message with 30% life remaining

I used the EnhancedSecurity menu to turn off all Life Stop options.

The technician finally arrived, did a factory reset and left, without testing the printing function. Now i'm redoing all the Acct. Track settings and will test it asap.

A new message is now being displayed "No animation guide available, contact your technician" or something like that and the left orange led keeps blinking, he said is no problem and left...

I'll finish the settings and let you know how it goes.

[tsbservice]

Re: C258 Change Drum Units message with 30% life remaining

I used the EnhancedSecurity menu to turn off all Life Stop options.

The technician finally arrived, did a factory reset and left, without testing the printing function. Now i'm redoing all the Acct. Track settings and will test it asap.

A new message is now being displayed "No animation guide available, contact your technician" or something like that and the left orange led keeps blinking, he said is no problem and left...

I'll finish the settings and let you know how it goes.

You need to install Movie data but that's not fatal machine should work.

[Synthohol]

Re: C258 Change Drum Units message with 30% life remaining

The technician finally arrived, did a factory reset and left, without testing the printing function. Now i'm redoing all the Acct. Track settings and will test it asap.

A new message is now being displayed "No animation guide available, contact your technician" or something like that and the left orange led keeps blinking, he said is no problem and left...

You didn't pay this clown did you?
That's horseshit.

[Phil B.]

Re: C258 Change Drum Units message with 30% life remaining

You didn't pay this clown did you?
That's horseshit.

+1

I'd be up his bosses caboose until I had a competent tech out there and TOTALLY fixed and tested each function!

and if no resolve there, document everything and report dealership to KM corp. see how faast they get it fixed then!

I might ding their BBB rating if they were pissy to me .

[looper]

Re: C258 Change Drum Units message with 30% life remaining

Oh yeah, I paid him for his "intervention"... because i thought this will finally fix it and wanted to get it done, but no such luck.

Now i can scan to smb and color copies, so something is working, but the most important part, the printing, this is still dead with the same symptoms (print job sent from Windows, but doesn't reach the printer, it doesn't even show in the printer's Job list, no signs of life.)

This is the firmware info, got it from the web page, which works great.

MFP Card Version	A7PU0Y0-F000-G00-S1
MFP Controller BOOT Program	A7PU0Y0-1E00-G00-06
MFP Controller Linux Base	Linux-3.10.40
MFP Controller Kernel Program	A7PU0Y0-1C00-G00-D2
MFP Controller SubSet	A7PU0Y0-1F00-G00-R1
MFP Controller	A7PU0Y0-0100-G00-S1
MFP Controller System	A7PU0Y0-1000-G00-S1
MFP Controller Print Controller
MFP Controller Print Controller Font
MFP Controller Print Controller Demo Page	A7PU0Y0-3E00-G00-00
Image Reader Controller	A7PU0Y0-8600-G00-D1
MFP Controller MIO	A7PU0Y0-5000-G02-B7
Operation Panel Message Data	A7PU0Y0-8100-G00-R4
MFP Controller PIC	A7PU0Y0-8200-G00-F0
MFP Controller PIC Image Parameter	A7PU0Y0-8A01-G00-02
MFP Controller Thread Image Parameter	A7PU0Y0-8B01-G00-03
MFP Controller IR Image Parameter	A7PU0Y0-8C01-G00-15
Finisher
Machine Controller	A7PU0Y0-0200-G00-36
Machine Controller BOOT	A7PU0Y0-0210-G00-01
Machine Controller Printer	A7PU0Y0-0220-G00-31
Machine Controller Media	A7PU0Y0-0230-G00-03
Machine Controller IO	A7PU0Y0-0240-G00-00
Machine Controller Scanner	A7PU0Y0-0300-G00-08
ADF	A87R0Y0-0024-G00-35
Fax Board Controller1
Fax Board Controller2
Fax Board Controller3
Fax Board Controller4
SD
DSC1
DSC2
Panel CPU	A7PU0Y0-8900-G30-04
SCB	A7AH0Y0-1A00-G00-05
Power Sub-CPU	A7AH0Y0-1900-G00-81
SATA Controller	A7AH0Y0-6403-G00-04
Integrated Printer Driver Version	5-4.1b-0-G00-11
Movie Data
Voice Data
Dictionary Data
OCR Library
Authentication Customize Data
Panel Sound Data	A7PU0Y0-C200-G00-00
Loadable Device Driver1
Loadable Device Driver2

[Synthohol]

Re: C258 Change Drum Units message with 30% life remaining

Do you have a fiery print controller attached to the machine?

[Bix]

Re: C258 Change Drum Units message with 30% life remaining

Ma a parte la stampa da PC, ora puoi usare la stampante come copiatrice?