C227 boot problem

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  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7965
    #16
    Re: C227 boot problem

    Originally posted by copier tech
    I'd always try f/w first before ordering any parts no matter what the cost, quite often this will save a 2nd visit. i'm all about first time fix.


    While normally I agree with you this case isn't just regular one.
    Therefore some alternatives should be considered atleast I would. For example I know if machine isn't sold from local KM main distributor but imported second hand they can refuse you to issue CE password reset code. As BC mentioned without CE password reset code you're stuck outside CE mode. Not really desirable. But I guess it depends on Toxic's case. It's always better have plan B.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • Toxic
        Senior Tech

        500+ Posts
        • Dec 2009
        • 697
        #17
        Re: C227 boot problem

        Nice thinking from everybody, i must agree with all at some point.
        If machine is mine/leased i would go for most cheap good solution but in this particular case i got machine from customer who buy it from us few years ago and just one time buy black toner.
        Now i see he used some replacement toners inside machine bought who knows where and in cases like that i mostly go for repair in "officially by the book " way.
        For mine loyal customers i usually make the best and most cheap solutions possible in every situations.

        For @allan

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997
            #18
            Re: C227 boot problem

            That's good information!

            Thanks Toxic. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22997
                #19
                Re: C227 boot problem

                Originally posted by allan
                Does it then lock you out of service mode?
                Every time.
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5462
                    #20
                    Re: C227 boot problem

                    Originally posted by blackcat4866
                    Every time.
                    Reset tool on the 4 series never gave me issues.
                    So only on the newer machines?
                    Whatever

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7965
                        #21
                        Re: C227 boot problem

                        Originally posted by allan
                        Reset tool on the 4 series never gave me issues.
                        So only on the newer machines?
                        I don't know for sure allan but I would trust BC.
                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                          Comment

                          • copytech,mike
                            CopyTech,MIKE

                            250+ Posts
                            • Jun 2014
                            • 255
                            #22
                            Originally posted by Toxic
                            I got C227 with no boot,stuck on 2 pillars on screen and just one drive motor is runing.
                            Tried disconnect hdd,adf, reseat all connectors on mfpb,sata board,emmc,eeproms...
                            When try to boot firmware from usb it stuck on 3 pillars.
                            Troublereset dont work.
                            Selfdiagnostics procedure dont work.
                            Voltage 24V and 5V is ok on mfpb.
                            I think it is little bit over 100k counter but machine is from earlier productions (end 2016).

                            I would try replace emmc first.
                            Some other suggestions?
                            Bad news guys. The print controller is toast. Its time for a new machine.

                              Comment

                              • Synthohol
                                Certified Konica Expert

                                Site Contributor
                                5,000+ Posts
                                • Mar 2016
                                • 5794
                                #23
                                dude, check the post dates.
                                necroposting
                                We know a thing or two because we've seen a thing or two.
                                The medication helps though...

                                  Comment

                                  • copyman
                                    Owner / Technician

                                    Site Contributor
                                    2,500+ Posts
                                    • Sep 2005
                                    • 4609
                                    #24
                                    ha-ha. where did this imbecile come from. He has the balls to show up here and start posting on old threads. Looking at his answers the question should be is he a tech?

                                      Comment

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