C-224e: MFP Controller Download N.G.

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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #16
    Re: C-224e: MFP Controller Download N.G.

    Originally posted by emujo2
    There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E
    I would first try updating the SSD firmware to v6.03.
    Last edited by copier tech; 03-11-2021, 10:41 PM.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5799

      #17
      Re: C-224e: MFP Controller Download N.G.

      Ive see that happen after using the reset tool and not inputting the machine and type back in.
      Make sure it's not set to ff for both.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • CP-1015
        Trusted Tech

        Site Contributor
        250+ Posts
        • Nov 2020
        • 307

        #18
        Re: C-224e: MFP Controller Download N.G.

        Originally posted by Synthohol
        Ive see that happen after using the reset tool and not inputting the machine and type back in.
        Make sure it's not set to ff for both.
        I didn't use SSD reset tool. I don't understand? What do you mean with ff?

        Comment

        • CP-1015
          Trusted Tech

          Site Contributor
          250+ Posts
          • Nov 2020
          • 307

          #19
          Re: C-224e: MFP Controller Download N.G.

          Originally posted by emujo2
          There is a reset tool that might help you, it may help get the machine into a state where you can enter service mode. Someone on the site might be able to provide it to you..I think if you actually have a damaged main board or corrupt SSD this may not help either. E
          I need firmware update for SSD Board (6.03) like copier tech wrote.

          Comment

          • copier tech
            Field Supervisor

            5,000+ Posts
            • Jan 2014
            • 8132

            #20
            Re: C-224e: MFP Controller Download N.G.

            Originally posted by CP-1015
            I need firmware update for SSD Board (6.03) like copier tech wrote.
            No, you may not need the board, V6.03 firmware may help you out.
            Let us eat, drink, and be merry, because tomorrow we may die!

            For all your firmware & service manual needs please visit us at:

            www.copierfirmware.co.uk - www.printerfirmware.co.uk

            Comment

            • CP-1015
              Trusted Tech

              Site Contributor
              250+ Posts
              • Nov 2020
              • 307

              #21
              Re: C-224e: MFP Controller Download N.G.

              Originally posted by copier tech
              No, you may not need the board, V6.03 firmware may help you out.
              That's the reason, why I wrote "firmware update". Because the issue copier has only 6.01. I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 8132

                #22
                Re: C-224e: MFP Controller Download N.G.

                Originally posted by CP-1015
                That's the reason, why I wrote firmware update. Because the issue copier has only 6.01.
                V6.01 is the version with the known issue.

                If you want to try the firmware contact us at:

                Firmware Update - Printer & Copier Firmware



                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • srvctec
                  Former KM Senior Tech

                  500+ Posts
                  • Oct 2009
                  • 827

                  #23
                  Re: C-224e: MFP Controller Download N.G.

                  Originally posted by CP-1015
                  That's the reason, why I wrote firmware update. Because the issue copier has only 6.01.
                  Does your firmware not show a "Boot Rom" button right next to the "Start" button on the touchscreen before starting the actual update of the F/W? It should and if it does, just tap "Boot Rom" to update to the latest SSD version F/W. I got into the habit of just doing that on those older machines when the new SSD F/W came out so I could make sure it had the latest. It won't update automatically, so you have to press the touchscreen button to initiate the process. If it already has the latest, it will just indicate that on the next screen and not update.
                  Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

                  Comment

                  • CP-1015
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2020
                    • 307

                    #24
                    Re: C-224e: MFP Controller Download N.G.

                    Originally posted by copier tech
                    V6.01 is the version with the known issue.

                    If you want to try the firmware contact us at:

                    Firmware Update - Printer & Copier Firmware



                    I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money. I have sended 7 board mails to you!

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8132

                      #25
                      Re: C-224e: MFP Controller Download N.G.

                      Originally posted by CP-1015
                      I tried to buy it and newest firmware for C-258/308/368, too. But I became no invoice, no BIC no IBAN so I can't sent money. I have sended 7 board mails to you!

                      OK.

                      Please contact us at sales@copierfirmware.co.uk

                      The message system on copytechnet has proven to be a little unreliable.

                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • CP-1015
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Nov 2020
                        • 307

                        #26
                        Re: C-224e: MFP Controller Download N.G.

                        Originally posted by copier tech
                        OK.

                        Please contact us at sales@copierfirmware.co.uk

                        The message system on copytechnet has proven to be a little unreliable.

                        Ah, ok, who answers ober message system on copytechnet, not you? You want to make jokes with me?

                        Comment

                        • copier tech
                          Field Supervisor

                          5,000+ Posts
                          • Jan 2014
                          • 8132

                          #27
                          Re: C-224e: MFP Controller Download N.G.

                          Originally posted by CP-1015
                          Ah, ok, who answers ober message system on copytechnet, not you? You want to make jokes with me?
                          The message system on here gets very cluttered if you have multiple replies, we prefer to exchange correspondence via email.

                          Screenshot 2021-03-12 091114.jpg
                          Let us eat, drink, and be merry, because tomorrow we may die!

                          For all your firmware & service manual needs please visit us at:

                          www.copierfirmware.co.uk - www.printerfirmware.co.uk

                          Comment

                          • CP-1015
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Nov 2020
                            • 307

                            #28
                            Re: C-224e: MFP Controller Download N.G.

                            Originally posted by copier tech
                            The message system on here gets very cluttered if you have multiple replies, we prefer to exchange correspondence via email.

                            [ATTACH=CONFIG]48572[/ATTACH]
                            IBAN is wrong. And I need firmware for C-258, too.

                            Comment

                            • copier tech
                              Field Supervisor

                              5,000+ Posts
                              • Jan 2014
                              • 8132

                              #29
                              Re: C-224e: MFP Controller Download N.G.

                              Originally posted by CP-1015
                              IBAN is wrong. And I need firmware for C-258, too.

                              Thanks, but in future please contact us direct via email.

                              Let us eat, drink, and be merry, because tomorrow we may die!

                              For all your firmware & service manual needs please visit us at:

                              www.copierfirmware.co.uk - www.printerfirmware.co.uk

                              Comment

                              • CP-1015
                                Trusted Tech

                                Site Contributor
                                250+ Posts
                                • Nov 2020
                                • 307

                                #30
                                Re: C-224e: MFP Controller Download N.G.

                                Originally posted by copier tech
                                Thanks, but in future please contact us direct via email.

                                Ok, thank you very much. I'll do!

                                Comment

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