I-Series storage board & boot problem.

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  • Albonline
    Service Manager

    1,000+ Posts
    • Sep 2008
    • 1144

    #31
    the ones that got hot always failed at a later time. replace it.

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    • aberock
      Trusted Tech

      Site Contributor
      100+ Posts
      • May 2022
      • 114

      #32
      i tried to clone the whole disk with functional one but when try to load firmware MFP CONTROLLER NG.

      any solution for this so that we can save the i series ? lol

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      • stronghold
        Technician
        • Apr 2023
        • 38

        #33
        Originally posted by aberock
        i tried to clone the whole disk with functional one but when try to load firmware MFP CONTROLLER NG.

        any solution for this so that we can save the i series ? lol
        In your case, for more detailed diagnostics, you need to use 'The Diagnosis and Recovery Tool for Bootup Issues.' Below, I’ve attached a document describing this procedure:

        PRI_DLKM_BT2021021EN_09.pdf
        Attached Files

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        • aberock
          Trusted Tech

          Site Contributor
          100+ Posts
          • May 2022
          • 114

          #34
          Originally posted by stronghold

          In your case, for more detailed diagnostics, you need to use 'The Diagnosis and Recovery Tool for Bootup Issues.' Below, I’ve attached a document describing this procedure:

          PRI_DLKM_BT2021021EN_09.pdf
          Hi sir ,
          can i get a copy of the tools for C250i and C450i ?

          Thanks.

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          • CP-1015
            Trusted Tech

            Site Contributor
            250+ Posts
            • Nov 2020
            • 308

            #35
            Can anybody give me AA2J0Y0-F000-GXX-28.exe and Data_Recovery_Procedure.xlsx? Because the next defekt C-250i is comming? Thanks!

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            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7979

              #36
              Originally posted by CP-1015
              Can anybody give me AA2J0Y0-F000-GXX-28.exe and Data_Recovery_Procedure.xlsx? Because the next defekt C-250i is comming? Thanks!
              PM me.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • CP-1015
                Trusted Tech

                Site Contributor
                250+ Posts
                • Nov 2020
                • 308

                #37
                Originally posted by tsbservice

                PM me.
                Thank you very much!

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                • aberock
                  Trusted Tech

                  Site Contributor
                  100+ Posts
                  • May 2022
                  • 114

                  #38
                  Originally posted by tsbservice

                  PM me.
                  sent you pm sir

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                  • CP-1015
                    Trusted Tech

                    Site Contributor
                    250+ Posts
                    • Nov 2020
                    • 308

                    #39
                    How can i delete partitions on SSD?
                    I tried with diskpart. But it isn't possible to show partition with list partition. Clean all istn't possible, too.

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                    • plus-COPY
                      Technician
                      • Aug 2023
                      • 26

                      #40
                      Originally posted by CP-1015
                      How can i delete partitions on SSD?
                      I tried with diskpart. But it isn't possible to show partition with list partition. Clean all istn't possible, too.
                      Probably the SSD on which you cannot delete the partition is locked against writing.
                      You can unlock it on a computer that supports SSD with the same encryption as in the Bizhub "i" series device.
                      The unlocking procedure is described but I would advise against using this solution, you never know if the repaired SSD will be fully functional.
                      If you need replacement SDD at a "normal" price, write to me.
                      Best regards

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                      • CP-1015
                        Trusted Tech

                        Site Contributor
                        250+ Posts
                        • Nov 2020
                        • 308

                        #41
                        Originally posted by plus-COPY

                        Probably the SSD on which you cannot delete the partition is locked against writing.
                        You can unlock it on a computer that supports SSD with the same encryption as in the Bizhub "i" series device.
                        The unlocking procedure is described but I would advise against using this solution, you never know if the repaired SSD will be fully functional.
                        If you need replacement SDD at a "normal" price, write to me.
                        Best regards
                        Yes, of course, it's locked. Where is the unlocking procedure described? I tried with disk management and with disk part without success. Thanks advanced.

                        PS.: According to diskpart it's not locked.
                        Last edited by CP-1015; 4 weeks ago.

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                        • stronghold
                          Technician
                          • Apr 2023
                          • 38

                          #42
                          Originally posted by CP-1015

                          Yes, of course, it's locked. Where is the unlocking procedure described? I tried with disk management and with disk part without success.
                          If you read the document carefully, everything is described there. When you upload the service firmware GXX- and complete step 4, you will see this screen with two options: A and B.
                          Option A removes the encryption key.

                          image.png

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                          • CP-1015
                            Trusted Tech

                            Site Contributor
                            250+ Posts
                            • Nov 2020
                            • 308

                            #43
                            Thanks I've got it.

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                            • CP-1015
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Nov 2020
                              • 308

                              #44
                              After new SSD (not Minolta, reset old SSD, I'll try later), it boots to 50% instead of 25%:

                              SD recoginiton: ng
                              Replace [SSD/uSD], and if the problem persits, replace [CPU board].

                              Any other chance instead of CPU?
                              Thanks advanced.

                              Comment

                              • aberock
                                Trusted Tech

                                Site Contributor
                                100+ Posts
                                • May 2022
                                • 114

                                #45
                                Originally posted by CP-1015
                                After new SSD (not Minolta, reset old SSD, I'll try later), it boots to 50% instead of 25%:

                                SD recoginiton: ng
                                Replace [SSD/uSD], and if the problem persits, replace [CPU board].

                                Any other chance instead of CPU?
                                Thanks advanced.
                                what's the sympton of the ssd locked ?

                                i got few piece in diskpart listed 0GB available . This consider locked or crapped ? lol

                                Thanks

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