Change the company banner on C454e

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  • Samanator
    Service Manager

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Sep 2017
    • 575

    #1

    Change the company banner on C454e

    We had a customer that give us a working C454e with a bunch of toner. Don't know why but we have it. It has been decided to make this the company printer until we run out all the toner or until it crashes.

    I was trained on this series long ago so I have been able to get it on the network. I have also been set up scan to email and scan SMB with no problem as well as printing. Its up and running on our network.

    What I have not been able to figure out is how to change the company banner that pops up when the machine starts up. The owner of the company really would like that changed (gee...I wonder why). However, I cannot seem to fine it anywhere in my notes or what to search for in the manual. I know it has to be a certain file size and and certain name. I also guess I need to make the USB port active, so if one can let me know how to all this, it would be really appreciated.

    Once again, many thanks in advance.
  • Ziggy
    Senior Tech

    Site Contributor
    VIP Subscriber
    500+ Posts
    • Feb 2018
    • 692

    #2
    found this on you tube

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7975

      #3
      From the top of my head it's called bootup screen. You can delete it from service mode.
      P.S.
      Probably Markks posted link for the same.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • Synthohol
        Certified Konica Expert

        Site Contributor
        5,000+ Posts
        • Mar 2016
        • 5799

        #4
        enjoy!
        Attached Files
        We know a thing or two because we've seen a thing or two.
        The medication helps though...

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        • Duplicator
          IT Manager

          100+ Posts
          • May 2022
          • 245

          #5
          If you just want to delete it:
          1. Enter service mode
          2. Select system 2
          3. Select customize screen
          4. Select BootUp Screen
          5. There should be a delete key somewhere on this screen if memory serves correctly.
          Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

          If I helped you out, please give me a thumbs up! It helps my reputation.

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          • Samanator
            Service Manager

            Site Contributor
            VIP Subscriber
            500+ Posts
            • Sep 2017
            • 575

            #6
            Thanks Markks. That helped a lot. found my old Bootscreen app.

            Thanks Synthohol for the newer version of the Bootscreen app.

            I am having two problems. When the machine goes to sleep, printing to it doesn't wake it up.

            I have a couple of users that like to scan to a USB memory stick(why?....don't know). Doesn't seem to be working on this machine. I think there's something I need to do to the machine but I can't find it or remember where to look.

            Thanks for all y'alls help.

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            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1977

              #7
              check under security - usb port connection permission settings

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              • Ziggy
                Senior Tech

                Site Contributor
                VIP Subscriber
                500+ Posts
                • Feb 2018
                • 692

                #8
                Originally posted by Samanator
                Thanks Markks. That helped a lot. found my old Bootscreen app.

                Thanks Synthohol for the newer version of the Bootscreen app.

                I am having two problems. When the machine goes to sleep, printing to it doesn't wake it up.

                I have a couple of users that like to scan to a USB memory stick(why?....don't know). Doesn't seem to be working on this machine. I think there's something I need to do to the machine but I can't find it or remember where to look.

                Thanks for all y'alls help.
                Disable sleep mode. First in service mode system 1 under sleep on/off choice set it to permit. Then in admin mode under maintenance select timer and turn off sleep mode.

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5799

                  #9
                  i never met a konica that didnt screw up coming out of sleep.
                  disabling sleep mode is the best advice you have received.
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

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