~24 months ago I was called out on a bizhub C284e that was backgrounding. It took me about 10 minutes to figure out that the generic toner was the cause.
I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."
And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."
And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
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