Better than I had hoped.

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22744

    Better than I had hoped.

    ~24 months ago I was called out on a bizhub C284e that was backgrounding. It took me about 10 minutes to figure out that the generic toner was the cause.

    I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."

    And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 15188

    #2
    Re: Better than I had hoped.

    I know that's true on the older models back in the day when we could run skyshots to clean it out and replace with good toner. I wonder if this is true for all makes and models for today's copiers?
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • rrrohan
      Service Manager

      Site Contributor
      1,000+ Posts
      • Sep 2011
      • 1976

      #3
      Re: Better than I had hoped.

      Doesn't take long to deplete the Dev. Just vac out the hopper and run about 30 A3 gradations until it asks you to replace toner I managed to save a Dev unit when customer put a non genuine yellow toner is blacks spot on a C220 years ago with this method

      Sent from my Pixel 4 XL using Tapatalk

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      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35187

        #4
        Re: Better than I had hoped.

        Years ago I got a call on a HP Laserjet IIIp that had backgrounding. When I pulled the cartridge out it was labeled as a refilled cartridge. They still had the old cartridge so I shook it a few times and put it back in. Prefect quality.

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        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4292

          #5
          Re: Better than I had hoped.

          Originally posted by rrrohan
          Doesn't take long to deplete the Dev. Just vac out the hopper and run about 30 A3 gradations until it asks you to replace toner I managed to save a Dev unit when customer put a non genuine yellow toner is blacks spot on a C220 years ago with this method

          Sent from my Pixel 4 XL using Tapatalk
          I haven't bought a "4 series" color Dev unit in years. I've also been able to bring them back to life. The few times had buy Dev unit I used the less expensive black and converted by running 40-60 halftones of color I wanted black to change to.

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          • rrrohan
            Service Manager

            Site Contributor
            1,000+ Posts
            • Sep 2011
            • 1976

            #6
            Re: Better than I had hoped.

            Didn't know U could do that. Handy to know if i don't have stock, cheers

            Sent from my Pixel 4 XL using Tapatalk

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7703

              #7
              Re: Better than I had hoped.

              Originally posted by blackcat4866
              ~24 months ago I was called out on a bizhub C284e that was backgrounding. It took me about 10 minutes to figure out that the generic toner was the cause.

              I'm so used to endusers ignoring my advice, I was shocked when they actually did what I suggested. I said: "If you want to save some money and you're patient, buy (4) new genuine toner cartridges and install them. Gradually the generic toner will be depleted and replaced with the good stuff. The image quality will come back."

              And it did. What I didn't take into account was the incredibly low volume this customer runs. If all four toners were changed at the same time 24 months ago, they are currently C:98%, M:97%, Y:94%, K:85%. Only the cyan still had a few of the random sprinkles. It only proves my theory that the developer is undamaged by the generic toner, and is recoverable. =^..^=
              Those machines are super good in my experience. They are well engineered and well build solid as a rock especially when customers push some volumes on them not low counts. Extremely tech friendly I have a few CC224e past 1.5 million counters almost nothing changed but the consumables. One of my all time favourites together with old crusty analog Toshiba 13xx series.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22744

                #8
                Re: Better than I had hoped.

                The first time I tried this it was on a VoyagerE (CS-C4035E). My enduser had run out of cyan toner, but did have a magenta on-hand. The prints started to turn sorta purple, with two sources of magenta and no source of cyan.

                I made up a toner depletion cyan test chart which is ~90% coverage, and a nice 25mm wide void, to avoid fuser wraps. It started out full magenta, and turned full cyan.

                The type and amount of developer particles is the same regardless of the color. Only the toner color is different. If you are switching colors with new developer, the key is to stir the developer immediately after installation to store a toner density value, then run depletion charts to use the toner in the developer mix, and replace it with toner from the toner cartridge. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • Hansoon
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Sep 2007
                  • 3313

                  #9
                  Re: Better than I had hoped.

                  Originally posted by blackcat4866
                  The first time I tried this it was on a VoyagerE (CS-C4035E). My enduser had run out of cyan toner, but did have a magenta on-hand. The prints started to turn sorta purple, with two sources of magenta and no source of cyan.

                  I made up a toner depletion cyan test chart which is ~90% coverage, and a nice 25mm wide void, to avoid fuser wraps. It started out full magenta, and turned full cyan.

                  The type and amount of developer particles is the same regardless of the color. Only the toner color is different. If you are switching colors with new developer, the key is to stir the developer immediately after installation to store a toner density value, then run depletion charts to use the toner in the developer mix, and replace it with toner from the toner cartridge. =^..^=
                  Very good suggestion, clever!
                  Thanks

                  Hans
                  " Sent from my Intel 80286 using MS-DOS 2.0 "

                  Comment

                  • rrrohan
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Sep 2011
                    • 1976

                    #10
                    Re: Better than I had hoped.

                    if devs can be converted why do they bother prefilling them with a toner. why not just sell the dev filled with only dev and let the toner hopper fill it as required with your choice of toner colour dependant of which slot u install it in

                    Comment

                    • 3ktlc
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Feb 2018
                      • 178

                      #11
                      Re: Better than I had hoped.

                      Originally posted by rrrohan
                      if devs can be converted why do they bother prefilling them with a toner. why not just sell the dev filled with only dev and let the toner hopper fill it as required with your choice of toner colour dependant of which slot u install it in
                      Money.

                      Comment

                      • tsbservice
                        Field tech

                        Site Contributor
                        5,000+ Posts
                        • May 2007
                        • 7703

                        #12
                        Re: Better than I had hoped.

                        Originally posted by 3ktlc
                        Money.
                        True that


                        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22744

                          #13
                          Re: Better than I had hoped.

                          Originally posted by rrrohan
                          if devs can be converted why do they bother prefilling them with a toner. why not just sell the dev filled with only dev and let the toner hopper fill it as required with your choice of toner colour dependant of which slot u install it in
                          Because they can charge more for them, and make you stock (4) different types. And because you cannot do the inital developer stir with toner absent. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                          Comment

                          • femaster
                            Service Manager

                            1,000+ Posts
                            • May 2011
                            • 1419

                            #14
                            Re: Better than I had hoped.

                            Originally posted by rrrohan
                            if devs can be converted why do they bother prefilling them with a toner. why not just sell the dev filled with only dev and let the toner hopper fill it as required with your choice of toner colour dependant of which slot u install it in
                            The copier needs a value to base it's toner to developer mixture calculations off of. In an ideal world this value should always be the same, but unfortunately that is not the case. Developer particles and density sensors will aways have some slight variances so the value from each dev unit will never be the same.

                            Because of this, the dev units come filled with what is supposed to be the exact ratio of toner to developer that the copier requires. When the dev unit is replaced the copier stirs the developer mix, and then stores the value from the sensor. It uses this value as the baseline of the correct mixture ratio so that it can maintain the correct ratio as toner is used up during operation.
                            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                            Comment

                            • Zesti
                              Trusted Tech

                              250+ Posts
                              • Jun 2009
                              • 308

                              #15
                              Re: Better than I had hoped.

                              Originally posted by blackcat4866
                              The first time I tried this it was on a VoyagerE (CS-C4035E). My enduser had run out of cyan toner, but did have a magenta on-hand. The prints started to turn sorta purple, with two sources of magenta and no source of cyan.

                              I made up a toner depletion cyan test chart which is ~90% coverage, and a nice 25mm wide void, to avoid fuser wraps. It started out full magenta, and turned full cyan.

                              The type and amount of developer particles is the same regardless of the color. Only the toner color is different. If you are switching colors with new developer, the key is to stir the developer immediately after installation to store a toner density value, then run depletion charts to use the toner in the developer mix, and replace it with toner from the toner cartridge. =^..^=
                              My expreiment was unique.....
                              Years ago had those BH600's, the developer was no where to find and I had in my stock some old color developer for I beleive CF9000 or CF910. I put the color developer in BH600 and did the same thing......Voila..... they surely did give excellent result once color toner was depleted.... I remember excellent 1 color prints on BH600...

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