Develop ineo+ 300i not working

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  • ilyasoglu
    Technician
    • May 2024
    • 21

    #1

    [Dead] Develop ineo+ 300i not working

    Hello, my printer is a Develop ineo+ 300i model. After printing, the text gets erased as soon as I touch it. To solve this, I reset the printer and adjusted the settings. Later, trouble code C-5360 appeared, which I resolved, but now it is not working. It remains as shown in the attached image, with no panels visible, and none of its functions are active. I kindly ask for your assistance.
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  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Try updating the firmware.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Ziggy
      Senior Tech

      Site Contributor
      VIP Subscriber
      500+ Posts
      • Feb 2018
      • 693

      #3
      How did you reset? If you initialized in service mode then you will need to go back through the setup

      Comment

      • tsbservice
        Field tech

        Site Contributor
        5,000+ Posts
        • May 2007
        • 7975

        #4
        Can you enter service mode?
        A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
        Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • ilyasoglu
          Technician
          • May 2024
          • 21

          #5
          Originally posted by tsbservice
          Can you enter service mode?
          "I solved the problem. I put the printer into reset mode and then switched to service mode. After that, I performed both physical and logical formatting, and the issue was resolved."

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