KMBH c554 Squeek

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1152

    #1

    KMBH c554 Squeek

    The machine has a slight squeek when its idle? nothing on or running, coming from what seems to be the fax, i have lubed the fan right behind the fax, but the squeek seems to be there and the fan is not engaged or running,,dumb question... does the fax unit have a small fan on the cpu? does it have a cpu? it seems to be coming right from the fax unit,,, just asking if anyone has had this problem, as i said, the machine is at idle...its a chirp like a small bird.
  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1580

    #2
    Re: KMBH c554 Squeek

    You say nothing is running, but in idle mode the fuser rotates slowly to keep the temp even. That squeek has been around for a decade at least..it could be anywhere in the fuser drive, fuser or fuser cleaning section. I can't tell you how many mods and bulletins were released to combat this noise. E

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    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7927

      #3
      Re: KMBH c554 Squeek

      Originally posted by emujo2
      You say nothing is running, but in idle mode the fuser rotates slowly to keep the temp even. That squeek has been around for a decade at least..it could be anywhere in the fuser drive, fuser or fuser cleaning section. I can't tell you how many mods and bulletins were released to combat this noise. E
      +1 those are known for this squeeking. Recently I visited 3-4 C554e all around 300k counts and they all have it.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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      • digicor
        Service Manager

        1,000+ Posts
        • Jul 2008
        • 1152

        #4
        Re: KMBH c554 Squeek

        i just returned from the client, yeah theres a fuser idling motor spinning and squeeking, i guess replacing it hopefully will solve the problem,
        it just happens to be right next to a secretary's desk... i can barely hear it,,, but she sits right there....thanks for the posts

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4546

          #5
          Re: KMBH c554 Squeek

          Very common as the others said. Discussed on this forum many times.

          Most of the time for me the squeaking at idle with 50+ ppm models is from the cleaning roller bushing(s) wearing along with the bearing(s) for the fuser cleaning roller, or the bushing from the brush roller wear. Either of these will cause metal to metal causing the squeak. I automatically replace the brush & cleaning rollers along with all the bushings & bearings at same time. There are new style bushings that are "suppose" to last longer.

          Some techs have said they take the cleaning rollers out altogether. I've only done it for a few months until I could get back with parts and didn't see any damage to the fuser rollers so think it could be done. The slower machines don't use the cleaning roller setup and fusers last very long time. I wouldn't suggest it for customers doing a lot of 2-sided.
          Last edited by copyman; 11-16-2021, 06:26 AM.

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          • femaster
            Service Manager

            1,000+ Posts
            • May 2011
            • 1469

            #6
            Re: KMBH c554 Squeek

            Just to add to the discussion... I agree with the fuser cleaning roller potentially being the culprit, have seen it many times. I've also seen the exit drive clutch cause a squeak on these. Check it for rust powder, a sure sign that the clutch is on the way out. In the C554 it's CL8 in the fuser drive assembly I'm referring to.
            A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
            My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

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            • Albonline
              Service Manager

              1,000+ Posts
              • Sep 2008
              • 1135

              #7
              Re: KMBH c554 Squeek

              just a quick word to the wise here , Don't go squirting oil on the drive train for the fuser , makes everything from a mess to hv arcing and 2nd transfer loss.

              Comment

              • digicor
                Service Manager

                1,000+ Posts
                • Jul 2008
                • 1152

                #8
                Re: KMBH c554 Squeek

                i removed the fuser, lubed up the cleaning section, re assembled re installed,,, all good
                we will be replacing the machine soon, its a permanent rental, waiting for the first of the year,,, Thanks guys

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4546

                  #9
                  Re: KMBH c554 Squeek

                  Originally posted by digicor
                  i removed the fuser, lubed up the cleaning section, re assembled re installed,,, all good
                  we will be replacing the machine soon, its a permanent rental, waiting for the first of the year,,, Thanks guys
                  Glad to help and thanks for following up. You should be good for awhile with the lube.

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