hello friends. i had a problem with my previous machine (c654e) and it was replaced with a c754e. i found a setting that i didn't have on my previous machine. see photo. basically on the previous machine when i started a photocopy, it already started. with this machine no. i need to give further confirmation. where can i change this setting? thank you very much
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This is the seperate scan feature, you need to turn it off in administrator settings, then copy settings I think. If you have the user manual just search separate scan, good luck! -
thanks my friend, but that function solves the problem only on scan. on normal copy my problem remainedComment
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You have to turn it off, then go into copy settings and change the defaultTip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...Comment
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Set all the copy settings, separate scan off, etc, then go to user setting and under copy select "use current settings" instead of "factory default"Comment
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Just want to put this in here. This can be two things: 1. Separate scan on platen glass is turned on which will always do this OR 2. The copy mode is set to always have separate scan enabled and must be disabled permanently then locked in, in admin.Comment
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If on the glass it could also be set to duplex everything or offset sort or group is on by default. I had a tech call me the other day with a machine doing this off the glass and it was set to offset sort by default.. He changed the group/sort to auto and it resolved his issueComment
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instead, to remove this screen after the copy has started? in my previous machine, after starting the copy, the screen returned to the main screenComment
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