C203 Will not copy

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  • wkwar
    Technician

    Site Contributor
    50+ Posts
    • Jan 2019
    • 61

    #1

    C203 Will not copy

    copier will not copy but will scan and print from PC. no error code. where to start looking?
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4544

    #2
    Originally posted by wkwar
    copier will not copy but will scan and print from PC. no error code. where to start looking?
    Start by looking for a new copier That machine has long been obsolete. Don't get me wrong I liked the C203 series and still service a few die hard customers who love them. Seriously sounds like one of the consumables are overlife, or a setting that limits copy operation, etc

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    • Oystercopy
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2009
      • 618

      #3
      I agree, very old machine. However, I've had a few where the consumables were over-life (and even though you have the consumable life extended to the max with the F/W), and they neither copied NOR printed. So, if the machine is printing, I don't think its a consumable end-of-life issue.

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      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8106

        #4
        Originally posted by wkwar
        copier will not copy but will scan and print from PC. no error code. where to start looking?
        Since this old C203 will print the image units etc will be OK.

        When you say it 'won't copy' what exactly happens when you try to copy ?


        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        ​

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        • Ziggy
          Senior Tech

          Site Contributor
          VIP Subscriber
          500+ Posts
          • Feb 2018
          • 684

          #5
          Is it possible that it had a scanner or adf code and the scanner has been disabled? This would allow printing but no scanning or copying .

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          • copyman
            Owner / Technician

            Site Contributor
            2,500+ Posts
            • Sep 2005
            • 4544

            #6
            Originally posted by Markks
            Is it possible that it had a scanner or adf code and the scanner has been disabled? This would allow printing but no scanning or copying .
            I was thinking same thing but anytime something is isolated or disabled there is always a message on top of display showing "xxxxx currently cannot be used..."

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            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 7926

              #7
              Author describing is paradox. Without full picture we can't help.
              The only slight possibility is that colour IU is over life and he can print in black but not copy in colour.
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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              • wkwar
                Technician

                Site Contributor
                50+ Posts
                • Jan 2019
                • 61

                #8
                so it does copy, given bad info. it makes very light copies. the last time (few months ag) it did so, we manually added black toner. work for a while not it is back to light copies. i recall the developer showed some low "reading"..is the sensor in the developer going out?

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                • Ziggy
                  Senior Tech

                  Site Contributor
                  VIP Subscriber
                  500+ Posts
                  • Feb 2018
                  • 684

                  #9
                  Originally posted by wkwar
                  so it does copy, given bad info. it makes very light copies. the last time (few months ag) it did so, we manually added black toner. work for a while not it is back to light copies. i recall the developer showed some low "reading"..is the sensor in the developer going out?
                  Do the prints look good?

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                  • copyman
                    Owner / Technician

                    Site Contributor
                    2,500+ Posts
                    • Sep 2005
                    • 4544

                    #10
                    Maybe a language barrier with trying to get info, at some point you just give up helping people!
                    Just to be clear, scans and prints look fine, but copies are light?

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                    • wkwar
                      Technician

                      Site Contributor
                      50+ Posts
                      • Jan 2019
                      • 61

                      #11
                      scans good. print light from computer, copy almost faded. last time i manually add toner and help a little. i recall the number on the imaging unit is off.. like it doesn.t need toner but it does need toner

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                      • copyman
                        Owner / Technician

                        Site Contributor
                        2,500+ Posts
                        • Sep 2005
                        • 4544

                        #12
                        Start by replacing the black Image unit & do gradation adj

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                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22946

                          #13
                          Have you done any cleaning? How old are the consumables? Sorry, we have no way of knowing these things. You have to tell us.
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

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                          • Ziggy
                            Senior Tech

                            Site Contributor
                            VIP Subscriber
                            500+ Posts
                            • Feb 2018
                            • 684

                            #14
                            Like copyman stated early on . machine has been obsolete for a long time. even if you can find parts I wouldn't put any money in to the machine

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